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L'Hermitage Gantois, Autograph Collection

5.0 star property
VIP Access

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Photo gallery for L'Hermitage Gantois, Autograph Collection

Exterior
Creator video - submitted by Katrinfevi
Property amenity
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
224 Rue Pierre Mauroy, Lille, Nord, 59000
  • Place, Lille Grand Square
    ‪8 min walk‬
  • Place, Zenith Arena Concert Hall
    ‪9 min walk‬
  • Place, Lille Grand Palais
    ‪12 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed

7.6 out of 10
Good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Bedroom

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Single Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

L'Hermitage Gantois, Autograph Collection

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
L'Hermitage Gantois, Autograph Collection offers 72 accommodations with minibars and a safe. Pillowtop beds feature premium bedding. A pillow menu is available. 39-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Lille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

During your stay at L'Hermitage Gantois, Autograph Collection, you're just a quick walk from Hospice Gantois. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Le H, a fine-dining restaurant that serves French cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with manicures and pedicures, massages or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room and a sauna
  • Within a 10-minute walk of Le Palais des Beaux Arts de Lille and Zenith Arena Concert Hall
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
L'Hermitage Gantois, Autograph Collection offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A library, a terrace, and multilingual staff are also featured at the luxury L'Hermitage Gantois, Autograph Collection. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Lille hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Le H – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner.
Estaminet Gantois – This brasserie specialises in Regional cuisine and serves lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (EUR 40 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Estaminet Gantois
  • Le H

Things to do

  • Books
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Non-plastic coffee stirrers available
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 30.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 18.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.63 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Valet parking fee: EUR 40 per night (in/out privileges)
  • Pet fee: EUR 30.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
L'Hermitage Gantois, Autograph Collection offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

L'Hermitage Gantois Autograph
L'Hermitage Gantois Autograph Collection®
L'Hermitage Gantois Autograph Collection® Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel Lille
L'Hermitage Gantois Autograph Collection Hotel
L'Hermitage Gantois Autograph Collection Lille
L'Hermitage Gantois Autograph Collection
L'Hermitage Gantois, Autograph Collection Hotel
L'Hermitage Gantois, Autograph Collection Lille
L'Hermitage Gantois, Autograph Collection Hotel Lille

L'Hermitage Gantois, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 456 out of 705 reviews
Rating 8 - Good. 166 out of 705 reviews
Rating 6 - Okay. 55 out of 705 reviews
Rating 4 - Poor. 22 out of 705 reviews
Rating 2 - Terrible. 6 out of 705 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

darcy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and great staff. The food was excellent and the architecture and atmosphere of the building was amazing- a true historic building.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities
Nice room but a bit awkward in the old part of the building. Lovely decor hotel and ambience. Would have liked breakfast included for the price.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

m

Liked: Cleanliness, staff & service, amenities
Everything was of a very high standard
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience all around!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities
Difficult to find as a few roads were blocked, once there all good. Reception was prompt and efficient, car was valet parked, escorted to room and room itself was excellent. In the old building, lots of history. Had a coffe in the atrium bar excellent.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

isabelle

Super
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet, clean and comfortable. The staff were lovely. We enjoyed the repurposed property with all it's historic quirks and beautiful details. My only complaint is to add and improve the lighting in the bathroom.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Thomas Roberts

Liked: Amenities
Absolutely perfect in every way. This hotel is in a great location, it’s beautiful and it is steep in history. Good value for the price.Highly recommend.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding 5 star hotel conveniently located in central Lille. Top class service from staff. Beautiful, spacious interior. Highly recommended.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is joy of art and confort. The people at the front desk where extraordinary helpful specially Jack and Thomas
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Guilaine

Liked: Cleanliness, staff & service, property conditions & facilities
A special building with a lot of character in the rooms, comfortable furniture. Nice bath robes and slippers provided to access the pool and steam room.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

robert

Liked: Cleanliness, amenities, property conditions & facilities
Excellent design
Stayed 1 night in May 2025
Verified

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, right in the Center, friendly staff. Had a great time
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem, a true sanctuary in this lovely city.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the older parts of the hotel and very much liked the wood panelled bedroom. The staff were friendly and efficient. Overall a very nice stay.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Staff were very friendly and helpful, room was modern and clean. Nice and walkable from city centre but far enough away to be quiet.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
This is by far the best hotel I’ve ever stayed in Europe! When they say five stars, they mean it!!! As soon as we walked into the hotel, we were warmly greeted. The staff is exemplary and immediately makes you feel like a valued guest! The gentleman checking us walked us to our room, turned on the lights, and showed us some of the amenities on our way to our room. The room is so comfortable and beautiful! Even the room coffee and filtered water are wonderful details that exceed any other hotel! The architecture is a masterpiece as they retro fit this luxury hotel into an existing building. The art in the hallways, the centered lounge, and spa are so classy and chic! I’m thankful that I got to rest here after three tiring days of exploring Christmas Markets in Belgium and Germany. This hotel sets the gold standard!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

Fantastic stay at this lovely hotel !
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Philippe

Liked: Staff & service, property conditions & facilities
Perfect
Stayed 2 nights in May 2025
Verified

4/10 Poor

Per Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ver expensive

Very nice hotel, but for the price we had to pay it was grossly over priced
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ranj

Liked: Property conditions & facilities
-
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great as always

Love the place, always with a great ambiance, service and attention to the small things
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Said

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at this luxurious hotel. My room was not as nice as the previous one, there was no view from the window and it was a little sombre, however I really enjoyed the pool and hammam again
Stayed 3 nights in Apr 2025