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Altis Suites - Apartamentos Turísticos

4.0 star property

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Family Apartment, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe
Free toiletries, hair dryer, bidet, towels
Family Apartment, 1 Bedroom | Living room | TV
Family Apartment, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe
Deluxe Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Breakfast available

Explore the area

View in a map
Rua Castilho 13, Lisbon, 1250-066
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Marquis of Pombal Square
    ‪7 min walk‬
  • Place, Eduardo VII Park
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Family Apartment, 1 Bedroom

  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
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About this property

Altis Suites - Apartamentos Turísticos

Along with self parking, this smoke-free aparthotel has 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a dining area and a dining table, and other amenities include free WiFi and 24-hour room service.
Altis Suites - Apartamentos Turísticos offers 32 air-conditioned accommodations with minibars and a safe. This accommodation is furnished with desks and dining tables. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Altis Suites - Apartamentos Turísticos . During your stay, you're just a quick walk from Avenida da Liberdade. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This upmarket aparthotel has 32 apartments over 13 floors. Free WiFi and a kitchenette are available in each apartment.
  • Each apartment offers a kitchenette, a living room and a dining area
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute walk from Avenida da Liberdade and 7 minutes on foot from Marquis of Pombal Square
  • Cats and dogs welcome for a fee (restrictions apply)
Altis Suites - Apartamentos Turísticos offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. The family-friendly Altis Suites - Apartamentos Turísticos also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Lisbon aparthotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Car hire
  • Car not required
  • Parking on site (EUR 17 per day)
  • Limited on-site self parking

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Free cot

Kitchenette

  • Hob
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 25 per person
  • 24-hour room service
  • Dining table
  • Minibar

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Stereo
  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Fee: EUR 30 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a historical district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Golfing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 13 floors
  • 32 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 17 per day
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 16 years old are allowed in the spa's indoor pool until 4 PM and must be accompanied by an adult.
Property Registration Number 10022
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Altis Suites
Altis Suites Apartment
Altis Suites Apartment Lisbon
Altis Suites Lisbon
Lisbon Golden Tulip
Altis Suites
Altis Suites Apartamentos Turísticos
Altis Suites - Apartamentos Turísticos Lisbon
Altis Suites - Apartamentos Turísticos Aparthotel
Altis Suites - Apartamentos Turísticos Aparthotel Lisbon

Altis Suites - Apartamentos Turísticos Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 209 out of 367 reviews
Rating 8 - Good. 122 out of 367 reviews
Rating 6 - Okay. 28 out of 367 reviews
Rating 4 - Poor. 6 out of 367 reviews
Rating 2 - Terrible. 2 out of 367 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

CARLOS, Woodbridge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Do not have breakfast hotel was good right down centre lotta shopping lotta restaurants walkable safe recommended
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We couldn’t be happier with our experience at Altis Suites! From the moment we arrived, the staff welcomed us with warm smiles and made everything feel effortless. The suite was incredibly spacious, spotless, and perfect for relaxing after a long day exploring the city. The location is unbeatable—close to everything. The comfort level was great. Every interaction with the team was friendly, helpful, and truly above and beyond. We felt taken care of throughout our entire stay. We highly recommend Altis Suites to anyone visiting Lisbon. A wonderful place to stay—we will definitely be coming back!
Stayed 8 nights in Nov 2025

6/10 Okay

Bhaskar

Travelled with family
Liked: Cleanliness, room comfort
It did the job for one night and needing a kitchen, but otherwise a very dimly lit, worn out apartment. Particularly disappointing given the well manicured Altis Grand next door. Great location and overall clean - you can just feel it's age throughout.
Stayed 1 night in Nov 2025

8/10 Good

Mehrdad

Travelled with family
Liked: Cleanliness, room comfort
Did not have breakfast at the hotel but dropped by the room where the buffet style breakfast was served and it looked very appetizing and well stocked with a variety of hot and cold breakfast options and the price was very reasonable
Stayed 2 nights in Nov 2025

10/10 Excellent

Nelly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

james, park city

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property manager Christina was helpful and kind! Convenient location near Liberdade. Perfect!
Stayed 4 nights in Oct 2025

10/10 Excellent

Manjinderpal, Brampton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay, very clean and dated. Will go there again. 10 min walk to city central.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jianming

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great budget option for good apartment style stay for few nights.
Stayed 4 nights in Aug 2025

4/10 Poor

Ysa

Travelled with family
Disliked: Cleanliness, room comfort

Old property. Expensive for what it looks like

Old facilities. Expensive for what it looks like
Stayed 2 nights in Jul 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, room comfort

Mother daughter trip to Lisbon

We stayed here bc it was next to Grand Hotel where the conference my daughter was attending was being held. We booked the suites because it was more economical and I liked having a seating area and kitchenette. The unit was very spacious. Loved having fridge and freezer along with dishes, silverware plus a microwave and stove top for leftovers. Separate living room with table, chairs and couch. The staff was very helpful but only there during the day. After hour check in at The Grand Hotel next door. They did provide luggage storage and room service which was wonderful. They brought tea and honey around midnight to calm the tickle in my throat and allow me to sleep. Only negatives from someone with a bum knee there is stairs to get down to the lobby and elevator to get to your room or to go up to reach street level. Also traditional European shower inside very tall bathtub. I would recommend staying here.
Stayed 4 nights in May 2025

10/10 Excellent

Gail, Santa Fe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We thought it was good value and enjoyed having a living room as well as a bedroom.
Stayed 5 nights in May 2025

6/10 Okay

Joseph

Business traveller
Liked: Cleanliness, room comfort

No reception exist

No one waited for us at reception. We went to Altis hotel reception. They left me 4 hours waiting while they took in hotel clients. I litigated that they should have send somebody cleaning the room earlier as they did for hotel clients. Even when i left there was nobody at reception and hotel staff since i complaint constantly said they had nothing to do with the apartment. Very bad experience as when electricity light went off and we wanted to extend our time no one helped us. A disgrace
Stayed 5 nights in Apr 2025

6/10 Okay

Martian

Liked: Cleanliness
Disliked: Property conditions & facilities
I liked the location, the cleanliness inside the apartment. I did not liked that when you looked on the window you would see something dirty like the ventilations and emergency staircases and a white wall, no natural light, I found that dissapointing. The furniture was very old school and there was no hanger on the hallway to deposit jackets. The location is ok but there were a loot of homeless guys around the blocks (but probably thats Lisbon all over the places).
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, room comfort

Comfortable and close to the main avenue

The hotel location was super convenient and they staff was wonderful. Christina from the front desk was always super helpful.
Stayed 6 nights in Feb 2025

8/10 Good

CARLOS, Woodbridge

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
You are in the middle of Lisbon best area walkable to all restaurants and shopping all the high-end stores around you very safe area
Stayed 3 nights in Dec 2024

4/10 Poor

JANINA

Disliked: Property conditions & facilities
Stayed here for 3 nights in November. Property is old, no windows in the room and staff is not friendly or helpful. Asked for more coffee pods as 2 were only provided and they advised if I wanted more then I would have to buy them. We travel all over the world and I have never been told this before. The apartment was old not like in the pictures and is about a 20 min walk to Rossio Square. I would never stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Qiongdi

Liked: Cleanliness, room comfort
Good location, nice and clean. Staffs are friendly and helpful. Enjoy our 6 days stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, room comfort
We had a wonderful stay. Kristena was great from check in to check out. Could answer all our questions and gave many great suggestions. Great location, with many different restaurants within a 15 min radius all area.
Stayed 4 nights in Oct 2024

10/10 Excellent

rebecca, rosedale

Liked: Cleanliness, property conditions & facilities
The suite was lovely with plenty of room for us to spread out. The staff was so friendly and helpful. I highly recommend this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Last minute booking for overnight stay before flying out. Good location for heading out of town, near Parque Eduardo VII and Parque metro if you want to head down into old Town. Excellent staff and service.
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nicely located with easy walking and metro access to all touristic sites
Stayed 5 nights in Sep 2024

10/10 Excellent

emanuel

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large apartment, perfectly clean, helpful staff, excellent location.
Stayed 1 night in Jul 2024

10/10 Excellent

Alcina

Liked: Cleanliness, amenities, property conditions & facilities
Use valet parking service at Altis. It is a lot easier than self parking in the city.
Stayed 1 night in Jul 2024

6/10 Okay

Raju

Stayed 1 night in Jul 2024