See all properties
Entire apartment

Chiado Mercy - Lisbon Best Apartments

4.0 star property

Choose dates to view prices

Photo gallery for Chiado Mercy - Lisbon Best Apartments

Superior Apartment, 2 Bedrooms | Living area | Flat-screen TV
Hallway
Superior Apartment, 1 Bedroom | Living area | Flat-screen TV
View from property
Standard Apartment, 1 Bedroom | View from room

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rua da Misericórdia, 116, Lisbon, 1200-273
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Premium bedding, in-room safe, individually furnished

Standard Apartment, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | Premium bedding, in-room safe, individually furnished

Superior Apartment, 1 Bedroom

  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually furnished

Standard Apartment, 2 Bedrooms

  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Premium bedding, in-room safe, individually furnished

Superior Apartment, 2 Bedrooms

  • 104 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 3 Bedrooms

Superior Apartment, 3 Bedrooms | Premium bedding, in-room safe, individually furnished

Superior Apartment, 3 Bedrooms

  • 132 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Double Sofa Bed

Similar properties

Interior
Chiado Square - Lisbon Best Apartments
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
5.0 out of 5, Exceptional, 258 reviews
Chiado Square - Lisbon Best Apartments

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, 7-minute walk to Rossio Square
Tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches, such as an espresso maker and slippers. Limited housekeeping is available.
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and a safe. Each accommodation is individually furnished. Beds feature premium bedding. Accommodation at this 4-star apartment has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

Our customers tell us that they can't get enough of the helpful staff at Chiado Mercy - Lisbon Best Apartments. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas and a round-trip airport shuttle (surcharge). This upmarket apartment building has 17 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a living room and a flat-screen TV
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Rossio Square and Avenida da Liberdade
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Chiado Mercy - Lisbon Best Apartments offers its guests tour/ticket assistance and a lift. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free cot
  • Highchair
  • Travel cot

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Toaster

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 13 kg per pet
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • In-room accessibility
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, host will greet you

Pets

  • Pets: EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 29 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property is professionally cleaned
Chiado Mercy - Lisbon Best Apartments offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Property Registration Number No Registration ID
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chiado Mercy Lisbon Best Apartments Apartment Lisbon
Chiado Mercy Lisbon Best Apartments Apartment
Chiado Mercy Lisbon Best Apartments Lisbon
Chiado Mercy Lisbon Best Apartments
Chiado Mercy Lisbon s
Chiado Mercy Lisbon Apartments
Chiado Mercy - Lisbon Best Apartments Lisbon
Chiado Mercy - Lisbon Best Apartments Apartment
Chiado Mercy - Lisbon Best Apartments Apartment Lisbon

Chiado Mercy - Lisbon Best Apartments Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 308 out of 336 reviews
Rating 8 - Good. 24 out of 336 reviews
Rating 6 - Okay. 2 out of 336 reviews
Rating 4 - Poor. 1 out of 336 reviews
Rating 2 - Terrible. 1 out of 336 reviews

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Prabhdeep Singh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and spacious apartment. Would definitely stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alyssa Marie Olalia

Liked: Cleanliness, property conditions & facilities
Excellent place to stay. Will definitely recommend and stay here again. Pictures didn’t give justice to the place, it was very clean, smelled so clean and well maintained. Got a surprise birthday cake too from the property.
Stayed 4 nights in Oct 2025

10/10 Excellent

Leandro

Travelled with family
Liked: Cleanliness, room comfort
Fernando foi muito prestativo no atendimento do começo ao fim!
Stayed 2 nights in Oct 2025

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
In the center of a vibrant neighborhood. Apartment was modern and amazing. Couldn’t have been better. Host was so friendly and accommodating. Great introduction to Lisbon. Would return in a heartbeat
Stayed 3 nights in Sep 2025

10/10 Excellent

Lesa

Stayed 2 nights in Sep 2025

10/10 Excellent

Adam M.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great host. Great location. Great accommodations. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, room comfort
The apartment was freshly renovated and excellently appointed. It was clean and the location was second to none. Road noise is loud all night though but the soundproofing gets rid of most of it! Overall excellent!
Stayed 4 nights in Sep 2025

10/10 Excellent

Shu

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This apartment is very new and everything is in excellent working conditions, generous rain shower, AC for heating and cooling, washer and dryer, and it’s in city center, the layout makes it noise free, especially you want to take a nap at night. Bathroom has heating floor. The ideal location makes calling uber or order Uber eat super easy. You have a small and clean lobby area, you can sit down while waiting for Uber. Mr. Silva is an extremely committed manager, he answers every text message within minutes. He personally came in to greet me and show me all the appliances. I was even allowed to check in 3 hours early because no gust the night before. He is professional, productive and excellent in communication. By the way, he is also handsome! Will book it again next time we in Lisbon and definitely recommend it to all of our family and friends.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kyung Min

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Apartment was clean, modern and well equipped. The staff dropped off a surprise cake to celebrate a birthday. It was a nice touch for a lovely stay. We will definitely stay again in the future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfectly equipped, very clean, nice decoration, very comfortable. Everything was very neat. I would definitely stay there again in the future. 👌
Stayed 5 nights in Aug 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is at a perfect location with everything nearby, including the Metro! It’s clean and we thoroughly enjoyed staying here. Communication was very smooth with the team. Would highly recommend and would stay here again on our next visit!
Stayed 6 nights in Aug 2025

10/10 Excellent

Kisha

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location is great! Lots to see, do and eat in walking distance. Underground parking is a bonus. Check-in was seamless thx Yuran! Space is clean, well kept and updated. We are a family of 4 (teens 17 and 13). We were all super comfortable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lenda

Liked: Cleanliness, room comfort

Amazing apartment in Lisbon, great location

We had the 3 bedroom/3 bath apartment and it was perfect for the 6 members of our family. Very clean, air conditioning worked great, good amenities like our own small washer/dryer. The windows had very good sound proofing to keep out the street noise. The Pizza Hut downstairs was super convenient for our kids who are very picky eaters. The location was great in general with many nearby restaurants and shops. Ben, our host who greeted us, was fantastic. He went over the whole apartment and how to use the amenities. He also sent us restaurant recommendations and helped us book a TukTuk tour. HIGHLY recommend these apartments!
Stayed 4 nights in Aug 2025

10/10 Excellent

JENNIFER, Tampa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Salim A, Granite Bay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property . Great location. Very professional team/staff .
Stayed 4 nights in Jul 2025

10/10 Excellent

Bryan WS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good location for getting around Lisbon. Clean, secure and bright apartment. Many good restaurants in close vicinity. Comfortable beds but needed to move slightly to open/close window shutters. Ben the agent was very friendly, patient and informative.
Stayed 5 nights in Jul 2025

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were so pleasantly surprised by this hotel! Our apartment was as pictured - something that’s rare these days. Amazing views from the windows. Walkable to everything (mind the hills, though). Lots of space inside! Our little family of 3 was thrilled to have 2 bathrooms and a big refrigerator to hold all of the yummy leftovers from the incredible restaurants nearby. It was our first stay in Lisbon and would definitely book this property again.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort

Great Place

Beautiful apartment with a great location. Included welcome items like cold bottles of water and fruit. Included soaps, detergents, etc…
Stayed 2 nights in Jul 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is situated in the best area in Chiado, close to everything. It is beautiful and very clean. Easy to communicate with the management. We arrived earlier so they stored our luggage so we can go visit the city and have lunch
Stayed 3 nights in Jun 2025

10/10 Excellent

Winnie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very spacious compared to other apartment hotels. Although they don't have a check in counter, check in was very smooth. The area is close to many attractions, it's a nice little gem.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and the space was a good size, clean and well equipped. Parking was great and communication with the hotel was easy and efficient. We highly recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Katherine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
An amazing, clean, comfortable, convenient, nice place to stay in a wonderful part of Lisbon. The apartment was perfect, in a great location, and the communication was amazing. Would definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Louise Frances

Liked: Cleanliness, property conditions & facilities
Communication was fantastic, lovely appartment, walkable to everything we wanted to see. Highly recommend.
Stayed 3 nights in May 2025