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Dear Lisbon - Charming House

3.0 star property

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Photo gallery for Dear Lisbon - Charming House

Lobby sitting area
Outdoor pool
Lobby sitting area
Double or Twin Room | In-room safe, free WiFi, bed sheets
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service

Explore the area

View in a map
Rua Marcos Marreiros, 13, Lisbon, 1200-254
  • Place, Mercado da Ribeira
    ‪8 min walk‬
  • Place, Avenida da Liberdade
    ‪12 min walk‬
  • Place, Rossio Square
    ‪13 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Double or Twin Room, Garden View

In-room safe, free WiFi, bed sheets

Double or Twin Room, Garden View

9.0 out of 10
Wonderful
(6 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room

Double or Twin Room | In-room safe, free WiFi, bed sheets

Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (Street View)

In-room safe, free WiFi, bed sheets

Double or Twin Room (Street View)

8.6 out of 10
Excellent
(10 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite, Street View

Junior Suite, Street View | In-room safe, free WiFi, bed sheets

Junior Suite, Street View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Garden View

In-room safe, free WiFi, bed sheets

Junior Suite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Dear Lisbon - Charming House

Guesthouse with free breakfast, near Avenida da Liberdade
An outdoor pool, a bar/lounge and concierge services are available at this smoke-free guesthouse. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a library, tour/ticket assistance and a garden are on-site.
Dear Lisbon - Charming House offers 20 air-conditioned accommodations with a safe and a hairdryer. LCD televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the guest house include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Dear Lisbon - Charming House. During your stay, you're just a quick walk from Santa Catarina Viewpoint. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 14 minutes by foot from Santa Justa Elevator and a 3-minute drive from Rossio Square
  • Airport shuttle service available for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

An outdoor pool, a library, and a terrace are also featured at Dear Lisbon - Charming House. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Lisbon guest house is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Library
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Dear Lisbon - Charming House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 9227204
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger aren't allowed at this property.

Property is also known as

Dear Lisbon House
Dear Charming House
Dear Lisbon Charming
Dear Lisbon Charming House
Dear Lisbon
Dear Lisbon Charming House Guesthouse Lisbon
Dear Lisbon Charming House Guesthouse
Dear Lisbon Charming House Lisbon
Dear Lisbon Charming House
Dear Lisbon - Charming House Lisbon
Dear Lisbon - Charming House Guesthouse
Dear Lisbon - Charming House Guesthouse Lisbon

Dear Lisbon - Charming House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 251 out of 352 reviews
Rating 8 - Good. 80 out of 352 reviews
Rating 6 - Okay. 13 out of 352 reviews
Rating 4 - Poor. 7 out of 352 reviews
Rating 2 - Terrible. 1 out of 352 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: - It was a charming/quaint hotel - Staff were excellent. Very friendly and helpful - Free breakfast was a plus - They did let us check in a little early. They also stored our bags when we first got there Cons: - WiFi didn’t work in our room and half of the time in the common area - We were on the ground floor (room 20) and you could hear every sound above us. We had to sleep with AirPods in & white noise to block the heavy foot steps and banging. It was very inconvenient when being jet lagged and needing sleep. This is why we’re giving it 4-stars - The location was a little out of the way from everything. I wish we were 10 mins closer. We love walking but the hills made this hotel feel inconveniently located Overall, I would recommend this hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property! The staff was extremely welcoming and hospitable. The breakfast spread is wonderful. Accommodations were comfortable and within walking distance to all the shops and restaurants, as well as the Rossio train station. Definitely would recommend staying here!
Stayed 2 nights in Sep 2025

10/10 Excellent

David, mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and helpful, breakfast was wonderful. The room was well kept. My wife and i loved the place.
Stayed 7 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Lovely small hotel - spotlessly clean throughout and beautifully presented. The position means it is easy to reach lots of key areas and/or catch local transport. The staff are all friendly and very helpful and seem to genuinely enjoy working at Charming House. Breakfast is excellent, lots of freshly prepared choices and the hot option is kept topped up rather than a tray cooked at the start and left throughout. We really enjoyed our stay here.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mr David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming Hotel

We had a lovely time in Lisbon and are very glad that we chose to stay at this lovely hotel. All of the staff were very welcoming & helpful and made us feel very comfortable from the moment we arrived. Our room was spotless and a great place to return too after a day exploring in the heat. Breakfast was included and had a great selection to choose from. The staff really do deserve a lot of praise as they clearly take pride in ensuring guests are very well looked after
Stayed 5 nights in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay in charming Lisbon hotel

We loved this small charming hotel. The staff were all very friendly and helpful. Excellent service.The breakfast was delicious. We had a lovely top floor room with a balcony and view over the rooftops. The air con was very effective at keeping the room cool in the Lisbon heat. We would definitely recommend this hotel to other travellers.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute, nicely run boutique hotel. Very clean! Amazing, friendly staff! Location is very walkable to tourist areas but not in the busy areas which was nice. Would stay again the next time i come to portugal!
Stayed 4 nights in Jul 2025

10/10 Excellent

Mark

We found this B&B for our 2-day layover visit to Lisbon, and we would not hesitate to book it for a future stay. Very close to restaurants, Time Out Market, and the Tram 28 stop. Tram stop to Belém is also a short walk away. Beautiful property!
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here the first week of June 2025 and really enjoyed the proximity to several local sights, restaurants and shops. The pool was chilly but refreshing after long days in the sun. Breakfast was delicious and service was impeccable. Special shoutout to Jess who was incredibly helpful during our stay. The only (slight) drawback was that the rooms aren't all that sound proof and because many folks choose to have breakfast in the courtyard, you're guaranteed to be woken up by 8am.
Stayed 6 nights in Jun 2025

8/10 Good

Kate

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at Dear Lisbon is above and beyond - the staff really want you to feel welcome. Breakfast was excellent, wine was very good, and the beds were comfortable. The only drawback is the rooms are quite small and there is little noise insulation. Earplugs helped with the noise and otherwise we had a wonderful stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christa Beatrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and within walking distance of the city centre. It was in a safe residential area. Easy to navigate and Tram 28 just up the road. Lots of nice shops and restaurants locally. Staff were very knowledgable and more than happy to offer recommendations for trips, restaurants etc.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alison, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay, the staff friendliness and helpfulness was absolutely outstanding, the room was comfortable, clean and felt beautiful and there was a beautifully presented breakfast with lots of options each morning. The not having drinks or food in your room request, along with a coffee machine and teabags was a little confusing-it would have been nice to have freely had a cup of tea and a biscuit after a day out. Otherwise, I can’t fault this property and would stay again without hesitation. 10/10
Stayed 3 nights in Apr 2025

10/10 Excellent

Annette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and close to city center. Can be challenging to climb for someone with mobility needs because the hotel entrance is on a steep hill incline. However, what makes this hotel so extraordinary is the hotel staff and service. Incredible service by staff and attention to details. Wonderful experience!
Stayed 2 nights in Mar 2025

10/10 Excellent

Caitriona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Felt very special

We stayed two nights in this beautiful hotel. Location is perfect. Design is lovely. The staff are so brilliant, we were made to feel very special and restaurant recommendations were spot on. Very much enjoyed our stay, thank you so much.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lukas

Stayed 3 nights in Dec 2024

4/10 Poor

Finnbogi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Size of room unfriendly guy at desk
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel. Great breakfast. The hotel is so pretty inside and outside. So many bars nearby. Easy to walk to many city sights. Tram 28 runs by the end of the road. Superb!
Stayed 4 nights in Dec 2024

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and many of the surounding properties are being improved but it will take time.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Lovely atmosphere and great ambiance in this hotel and around the area. Great restaurant options. Nice breakfast and overall I’d definitely stay here again for sure.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniquely placed, it was within walking distance to most attractions.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic little hotel in a great location! The pool is really lovely and there are many really good restaurants close by.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Dear Lisbon Charming house. We walked everywhere and staff was great with recommendations for dinner. Would stay again and recommend to others.
Stayed 3 nights in Sep 2024

10/10 Excellent

Drew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Perfect Perfect

Absolutely amazing from check in to check out! WE were made to feel as we were staying with friends not a hotel, perfect
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommmend

Great location and super friendly staff. The rooms smelt amazing and were really clean. The breakfast was great and the little courtyard with a pool was lovely.
Stayed 3 nights in Jul 2024

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time. The staff are fantastic, what great service. The property is well located, close to everything. The breakfast was very good, pool area a welcome break from a hot day touring. Will stay there again when we come back to Lisbon Thanks for a great stay.
Stayed 3 nights in Jul 2024