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Hotel Moon & Sun Lisboa

4.0 star property
VIP Access

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Photo gallery for Hotel Moon & Sun Lisboa

Front of property
Restaurant
Daily buffet breakfast (EUR 18 per person)
Interior detail
Premium bedding, minibar, in-room safe, soundproofing

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
200 Rua Áurea, Lisbon, 1100-062
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Small Double Room with City View

Premium bedding, minibar, in-room safe, soundproofing

Small Double Room with City View

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room with Interior View

Double Room with Interior View | Premium bedding, minibar, in-room safe, soundproofing

Double Room with Interior View

9.8 out of 10
Exceptional
(32 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double/Twin Room with City View

Double/Twin Room with City View | Premium bedding, minibar, in-room safe, soundproofing

Double/Twin Room with City View

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double/Twin Room with Balcony and City View

Double/Twin Room with Balcony and City View | Premium bedding, minibar, in-room safe, soundproofing

Double/Twin Room with Balcony and City View

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Hotel Moon & Sun Lisboa

Hotel connected to the convention centre in Lisbon with a bar
This smoke-free hotel features a bar/lounge, self parking and a 24-hour front desk. WiFi in public areas is free.
Hotel Moon & Sun Lisboa offers 35 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Smart televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. This Lisbon hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Moon & Sun Lisboa. During your stay, you'll be connected to the convention centre and just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting
  • Steps from Santa Justa Elevator and 3 minutes on foot from Rossio Square
Hotel Moon & Sun Lisboa offers its guests a lift. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Parking is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 48 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Things to do

  • Art gallery
  • Designer stores
  • Private wine tours
  • Shopping centre

Family friendly

  • In-room babysitting
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Covered self-parking fee: EUR 48 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11777
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Moon Sun Lisboa
Hotel Moon & Sun Lisboa Hotel
Hotel Moon & Sun Lisboa Lisbon
Hotel Moon & Sun Lisboa Hotel Lisbon

Hotel Moon & Sun Lisboa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 406 out of 501 reviews
Rating 8 - Good. 68 out of 501 reviews
Rating 6 - Okay. 13 out of 501 reviews
Rating 4 - Poor. 10 out of 501 reviews
Rating 2 - Terrible. 4 out of 501 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer, New York

Stayed 1 night in Nov 2025

10/10 Excellent

McKenley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely adored this hotel! The staff was so friendly and our room was very clean and comfy. Loved our balcony as well! The hotel is in a very convenient location and not far from several stores and restaurants.
Stayed 4 nights in Oct 2025

10/10 Excellent

Mauro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and the location is very central to all of the city sites.
Stayed 5 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Very attentive staff - welcoming, friendly and helpful highly recommended
Stayed 2 nights in Nov 2025

10/10 Excellent

Corina Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good location, friendly staff, good restaurant for breakfast and dinner
Stayed 4 nights in Oct 2025

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast. Eggs and coffee made to order. Staff courteous, friendly and helpful. Rooms well organized.
Stayed 2 nights in Oct 2025

10/10 Excellent

Saurav, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Marie-France

Stayed 1 night in Oct 2025

10/10 Excellent

Deony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I travelled out with friends but
Stayed 2 nights in Oct 2025

4/10 Poor

Emily

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel was incredibly disappointing. I think the hotel’s popularity online has negatively impacted the quality. The staff (evening) lacked hospitality experience or just don’t care. I’m not sure which is worse. 1. The first night it was clear our a/c was broken. Because we were on a higher floor, the room was hot (26 degrees celsius). The window provided no airflow, and if left open, caused bright light to shine in your room so you wouldn’t have slept anyways. We alerted staff and they did nothing except argue and refusing threaten a worse room as an alternative. They also don’t allow you to control the air and put it lower than 20 so even if it would’ve worked, it wouldn’t have been to our preference. 2. The staff’s attitude was really horrible considering the cost of the hotel and alleged quality. Rather than a piece of cake upon entering, it would have been preferable to actually have received quality service. 3. There was a horrible odor of BO throughout the lobby and hallways. It was so bad we had to avoid taking the elevator and change our clothes bc it was pervasive. Bottom line, there are a lot of wonderful places to stay in the area that are better quality, have friendlier staff, and are a better value. Moon Sun needs to get over itself and remember the business they are in.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zinoviy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at Hotel Moon and Sun. Excellent location, rooms are clean and staff is very friendly. Iris was amazing. She was so helpful and pleasant and really did ‘go the extra mile’ to make sure we enjoy your stay. Would definitely stay again and highly recommend.
Stayed 3 nights in Oct 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Great location. Didn't eat breakfast at the hotel. Open roof terrace would have been great, but no big deal. Professional, friendly staff. Thank you!
Stayed 2 nights in Oct 2025

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning staff is a little loud and not very considerate of people in adjacent rooms while they are cleaning.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy beds, clean and great staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is easy to access, there’s no parking so it’s best to get there by taxi or Uber. The staff is really friendly and the check-in is easy. There’s a small elevator, but the rooms are a good size for Europe, clean and all the essentials we enjoyed staying at this hotel. We had a balcony over a busy street which was fun when the window was closed. It was very quiet room and comfortable bed. Centrally located in the downtown touristy section everything was walkable.
Stayed 3 nights in Oct 2025

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in a very convient location & room was big enough and comfortable however could have done with a few more hooks to hang up bags and coats, also pillows werent the most comfortable. Lift is tiny so dont being a huge case. But staff were friendly and helpful and breakfast was good l. Would recommend for a stay in lisbon.
Stayed 4 nights in Oct 2025

10/10 Excellent

Maryse

Stayed 2 nights in Oct 2025

10/10 Excellent

Joelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The internet was great, the AC fantastic, the room was clean and the staff was super Friendly.
Stayed 5 nights in Sep 2025

4/10 Poor

brianshelley@hotmail.com

The main reason for this place is your cancellation policy 3 days . I had to come home back for an emergency for family and I miss the cancellation by one day , when we decided to shorten our stay by one day to come back home The management did not want to even offer anything . We stayed one night and the other one paid in full and no refund . I am pretty sure other hotels would off acknowledged the cancellation fee and gave us at least half of the night fee . Management did not want to acknowledge anything . Also one more thing I asked to be on the main level because of I do not take any elevators asking back in July and they couldn’t accommodate that either but put the remaining people on our group on level 1 while they hadn’t requested to be lower level .
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great Location. Good Food on-site. Lounge area upstairs was like a closet.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, staff was SOOOO kind and accommodating! Parking was super easy as well - over all a great place to stay
Stayed 3 nights in Oct 2025

10/10 Excellent

shlomo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Jérémie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but be aware the room is small
Stayed 3 nights in Sep 2025

8/10 Good

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robyn

Stayed 5 nights in Sep 2025