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Lisbon Arsenal Suites

4.0 star property

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Photo gallery for Lisbon Arsenal Suites

Outdoor dining
Front of property
Point of interest
Classic Suite (Studio) | Minibar, in-room safe, individually decorated, desk
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Rua do Arsenal, 60, Lisbon, 1100-038
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪7 min walk‬
  • Place, Mercado da Ribeira
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually decorated, desk

Standard Double Room

8.0 out of 10
Very good
(35 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, desk

Superior Double Room

7.4 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Suite (Studio)

Classic Suite (Studio) | Minibar, in-room safe, individually decorated, desk

Classic Suite (Studio)

8.0 out of 10
Very good
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Lisbon Arsenal Suites

24-hour room service, concierge services and a 24-hour front desk are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Lisbon Arsenal Suites offers 24 air-conditioned accommodations with minibars and a safe. This individually decorated accommodation includes desks. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Lisbon Arsenal Suites. During your stay, you're just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Commerce Square and 7 minutes on foot from Mercado da Ribeira
  • Airport and local-area shuttle service available for a fee
Lisbon Arsenal Suites offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available on request) and an area shuttle are available for a fee. The business-friendly Lisbon Arsenal Suites also features 24-hour room service, express check-in, and express check-out.

This 4-star Lisbon guest house is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 9:00 PM on request
  • Area shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 6 for children

Things to do

  • Bicycle rentals
  • Private wine tours

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1820
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100 per accommodation, per stay
  • Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Airport shuttle fee: EUR 55 per room (return)
  • Rollaway bed fee: EUR 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Lisbon Arsenal Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Lisbon Arsenal Suites
Lisbon Arsenal Suites House
Lisbon Arsenal Suites House Lisboa
Arsenal Suites House
Arsenal Suites
Lisbon Arsenal Suites Guesthouse
Arsenal Suites Guesthouse
Lisbon Arsenal Suites Lisbon
Lisbon Arsenal Suites Guesthouse
Lisbon Arsenal Suites Guesthouse Lisbon

Lisbon Arsenal Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 212 out of 598 reviews
Rating 8 - Good. 218 out of 598 reviews
Rating 6 - Okay. 84 out of 598 reviews
Rating 4 - Poor. 45 out of 598 reviews
Rating 2 - Terrible. 39 out of 598 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Lokho

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
P
Stayed 2 nights in Mar 2026

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel experience I have ever had, in fact I wish to enquire how I can claim compensation. Nothing worked, and I mean nothing. I wasn’t able to wash for three of the four days due to firstly, no shower gel/cream, and secondly no hot water. Apparently if you are the last of three rooms to use the hot water there is the risk you’ll remain without. They know full well that there is an issue but continue to allow guests to stay there. Finally on my last evening they moved me to another room. Three hours after I vacated the room (201) I decided to see if they had put other guests in and they had - a mother and daughter. The hotel purposely put people in there knowing full well there were problems with the hot water. I made sure I filed an official complaint in the complaint book and then posted to the appropriate authorities. Avoid, avoid, avoid avoid at all costs
Stayed 4 nights in Feb 2026

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Staff very friendly and location excellent for exploring the city.
Stayed 4 nights in Feb 2026

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, amenities
Clean facilities Nice breakfast
Stayed 2 nights in Feb 2026

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Room was pretty good, staff are nice and helpful. But the street noise is unbearable. And I think all the rooms face the street.
Stayed 6 nights in Jan 2026

6/10 Okay

William

Liked: Cleanliness, property conditions & facilities
Room was pretty decent, staff were nice and mostly helpful. Place was clean though kinda old. Biggest problem was NOISE!!!! Noisiest hotel I've ever stayed in, hollow walls, ceilings and doors. And the street noise is just ferocious, including drunks that leave nearby bars at even 4 AM yelling at top volume. Not even ear buds with white noise would tune it out.
Stayed 6 nights in Jan 2026

10/10 Excellent

Irving Farid Tochez

Stayed 9 nights in Jan 2026

10/10 Excellent

Scace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big bed. Great location. Walkable to tourist locations. Nice bathroom with plenty of hot water. Would stay again !
Stayed 2 nights in Jan 2026

8/10 Good

patti

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was great. The staff was amazing. Draw backs were no coffee in the room, hall lights that shut off too soon and some floors had a strong urine smell when I used the stairs.
Stayed 2 nights in Jan 2026

6/10 Okay

Maria, Philadelphia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No internet first two days. Cigarette smoke coming into our bedroom for the 3 days even though hotel was advertised as no smoking hotel. Mosquito inside biting us.
Stayed 9 nights in Dec 2025

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean room, the shower head holder was loose but worked fine after it wet all of the floor
Stayed 1 night in Nov 2025

8/10 Good

Shawn

Travelled with group
Liked: Cleanliness, property conditions & facilities
I didn't stay there they transferred me to hotel Infante
Stayed 1 night in Nov 2025

6/10 Okay

amélie

Stayed 5 nights in Nov 2025

10/10 Excellent

Randi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, quiet, clean, great locarion
Stayed 7 nights in Nov 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities
The location was good, but the room looked nothing like the photos. I also never had hot water. I’d rate this hotel as just okay.
Stayed 8 nights in Oct 2025

2/10 Terrible

Maria

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was a terrible hotel. After a long haul flight we had to wait for 4 hours to check in and when we did the room was so hot because the air conditioner was broken. They saud they would move us to another room but the next day was Sunday and they dont clean rooms and couldnt help us. We had to open the windows at night to get air into the room and the noise outside was unbearable. It was the worse hotel I have ever stayed in and at $200 a night we should have been refunded. Stay away from this place.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jayme

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not recommend

Room had an awful smell of fish the entire time we were there it made you nauseous. Bathroom was way too small, lighting was terrible and overall looked dirty and not kept well. Did not feel comfortable at all.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy on the street due to busses and trams
Stayed 4 nights in Sep 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2025

8/10 Good

Wenonah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Hong

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good except it’s location
Stayed 4 nights in Sep 2025

2/10 Terrible

Troy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What you are seeing in the website is definitely not what you get. Our 1st room was Hot & the air conditioning did not work. They moved us to a very small room after that. We feel that we did not get the room that we originally paid for. You get 2 towels & a floor mat that is it! No wash clothes, hand towels or extra towels. The bed was not a king that we purchased. It was basically a box spring that we slept on. 2 very small pillows & 1 scratchy blanket. The shower water overflows so you would have to get wet, turn the water off, soap up, & then rinse off. For 2 people you were given 1 water glass. We would give this hotel 2 out of 10. Very uncomfortable place to stay. The location was good as it was right downtown. That’s the only thing this place has going for it. Even the cab driver that dropped us off was questioning if we really wanted to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Margot

Stayed 3 nights in Aug 2025

8/10 Good

Neil Antony

Travelled with partner
Liked: Cleanliness, staff & service
This is a basic apartment in a good area where you can easily walk into several areas for eating, drinking, shopping or transport to see further afield. The room had everything needed; a bed, shower toilet, clothes rail, fridge and Aircon. There was a window in a corner of the room overlooking an internal fire escape, so almost no natural light/view. Staff were very helpful, we had an issue with Aircon and it was fixed within hour. Overall everything you need if here to see Lisbon and not too worried about any luxuries.
Stayed 9 nights in Aug 2025

2/10 Terrible

Milagros

Disliked: Cleanliness, property conditions & facilities
The room seemed like it was not ready to receive guests. It was a bad fishy, humid smell when we walked it and we tried opening the windows, and the outside space they have smelled even worse. They also had mold on the ceilings and when I pointed it out someone painted over it. Will be adding pictures on google. I didn’t get any refund or nothing. The room was really bad. It was toxic to stay in a room like that. I do not recommended.
Stayed 3 nights in Aug 2025