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NH Sintra Centro

4.0 star property

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Photo gallery for NH Sintra Centro

Lobby
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Room service

Explore the area

View in a map
Praca da Republica, Sintra, 2710-616
  • Sintra National Palace
    ‪1 min walk‬
  • Quinta da Regaleira
    ‪7 min walk‬
  • Pena Palace
    ‪18 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪27 min drive‬

Room options

View all photos for Suite (Double)

Minibar, in-room safe, desk, blackout curtains

Suite (Double)

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Valley View (Extra Bed 3 adults)

Minibar, in-room safe, desk, blackout curtains

Superior Room, Valley View (Extra Bed 3 adults)

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Room, Valley View

Standard Room, Valley View | View from room

Standard Room, Valley View

9.4 out of 10
Exceptional
(23 reviews)
  • 27 sq m
  • Valley view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Room, City View

Minibar, in-room safe, desk, blackout curtains

Standard Room, City View

9.2 out of 10
Wonderful
(29 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Double with Extra Bed 3 Ad + 1 Ch)

Minibar, in-room safe, desk, blackout curtains

Suite (Double with Extra Bed 3 Ad + 1 Ch)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, Valley View (Extra Bed 2 adults + 1 child)

Minibar, in-room safe, desk, blackout curtains

Superior Room, Valley View (Extra Bed 2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite (Double with Extra Bed 2 Ad + 2 Ch)

Minibar, in-room safe, desk, blackout curtains

Suite (Double with Extra Bed 2 Ad + 2 Ch)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Minibar, in-room safe, desk, blackout curtains

Family Room (Adjoining Room, 2AD+2CH)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Minibar, in-room safe, desk, blackout curtains

Family Room (Adjoining Room, 3AD+1CH)

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Superior Room, Valley View

Minibar, in-room safe, desk, blackout curtains

Superior Room, Valley View

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

NH Sintra Centro

Family-friendly hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference centre, self parking and concierge services. Housekeeping is available on request.
NH Sintra Centro offers 77 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us they can't get enough of NH Sintra Centro's great location. During your stay, you're just a quick walk from Sintra Mountains. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the location and the helpful staff
  • Steps from Sintra Mountains and Sintra National Palace
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 3 meeting rooms available. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the family-friendly NH Sintra Centro. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Sintra hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Miranda – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 15 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 to 32 for adults and EUR 9.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miranda

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 to 32 for adults and EUR 9.50 to 16 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
NH Sintra Centro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Sintra Tivoli
Hotel Tivoli Sintra
Sintra Hotel Tivoli
Sintra Tivoli
Sintra Tivoli Hotel
Tivoli Hotel Sintra
Tivoli Sintra
Tivoli Sintra Hotel

NH Sintra Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 325 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

isabella

Travelled with partner
Liked: Cleanliness, amenities
Very good location in Sintra. Staff had good recommendations for food. Room was clean and housekeeping was great. Spacious. Hotel bar and restaurant was overpriced even for happy hour, no issue is cute. Taverns were less than three minute walk away. Romania de Rocco outstanding affordable restaurant nearby.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maximiliano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a great property centrally located, you can walk to every attraction on the city, breakfast was good, and the employees really took good care of the guest.
Stayed 1 night in May 2025

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities
The view of the castle from their balcony was the highlight of the hotel for me. Both nights we enjoyed the music and view outside. We could walk to all the shops and restaurants. We drove a rental car to this location. It was tricky parking and driving a stick.
The Moors castle at night.
The Moors castle in the day.
Nice view from balcony.
Stayed 1 night in May 2025

10/10 Excellent

Brandy

Travelled with partner
Liked: Amenities, property conditions & facilities
The hotel was very complicated to get to, but great location and the staff was amazing. Beautiful inside..
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing spot in Historical Sintra center!
Stayed 3 nights in May 2025

10/10 Excellent

CATHERINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!! Will definitely be back
Stayed 2 nights in May 2025

10/10 Excellent

robin and ken

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
While the exterior of the hotel looked quite dated, the interiors were stunning, new and stylish. Beds were comfy, and bathrooms and fixtures were all updated. Views were expansive and beyond stunning to water, alley and castles. . Hotel is the best location if you want to be in the heart of this charming town and walk to shops and restaurants. We could also walk to some of the castles. Staff was incredibly gracious, and many nice amenities and gifts were found in the room. Plus we had an enormous balcony as we had the end unit. Would absolutely recommend!
Stayed 1 night in May 2025

8/10 Good

Isobel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sintra was lovely. Hotel is close to some popular attractions and many restaurants. Very convenient. A little old but clean. Had a little trouble with the QR code to access the hotel parking. Thankfully it worked in the end. The driver behind us who seemed like a resident of the town was getting a little impatient. In the end, he got out of his car and helped us to speak with hotel staff through the gantry speaker.
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and rustic … a true gem!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Centric and has parking place.
Stayed 1 night in May 2025

8/10 Good

sherry

Gee
Stayed 1 night in May 2025

10/10 Excellent

Dania, Palmetto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really liked the service, the cleanliness, the location of the restaurant. The menu isn't extensive, but it's very good, with beautiful views. I recommend it.
Stayed 3 nights in May 2025

10/10 Excellent

Carollene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to the center of Sintra and on a hill with a beautiful view.
Stayed 2 nights in May 2025

10/10 Excellent

Susan Clarke

Travelled with family
Liked: Cleanliness
Great views
Stayed 1 night in May 2025

8/10 Good

Connor

Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service
Very good location in Sintra. Across the street from the sites and bus stop is 100yds. Historic building and rooms are well maintained. Standard European breakfast. Staff helpful and polite.
Stayed 1 night in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
It's major selling point is that it's right in the heart of the historic centre.
Stayed 3 nights in May 2025

8/10 Good

Alcira, san francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As stated above. It was a pleasant hotel, a bit too old and shabby, and unfortunately the ambient fragance throughout the public areas of the hotel is totally UNPLEASANT to my senses. I stayed at a newly converted quaint NH property in Mexico city in Jan 2024 and the freshner in public areas was exactly as UNPLEASANT and sickening 😑 as at Sintra.
Stayed 2 nights in May 2025

4/10 Poor

Marina

Disliked: Property conditions & facilities, room comfort

Feedback

I chose your hotel specifically because of its central location in Sintra, expecting comfort and quality that reflect the significance of this historic town. Unfortunately, my experience was deeply disappointing. The hotel is, frankly, unacceptably outdated. The elevator only works if you press and hold the button constantly. The restaurant serves uninspired sandwiches and lacks a proper lunch menu. The front desk is staffed by young receptionists who appear untrained and unable to answer the most basic questions about the area. One rainy day, I was given an umbrella which broke as soon as I opened it outside. On the evening before my departure, I requested a taxi — the next morning, the receptionist on duty had no idea about the request or my destination. There was, however, one excellent staff member — Francisco — whose professionalism stood out starkly. I made sure to ask his name because he was the only person in the hotel who truly knew what he was doing. Overall, every detail of the stay was weighed down by poor coordination and a lack of basic standards. This level of service — in the heart of a UNESCO-protected historic town — seriously damages the image of Sintra as a destination. I believe it’s important not to hide this truth.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location Location Location

Centrally located next to the palace and shopping. Although the roads in that part of town are narrow and difficult to navigate, the on-site parking and close in location made it a perfect stop after a long day of travel. Would stay there again…maybe stay more than one night and explore Sintra more.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful property, and I would stay here again. It's very difficult to find, but once you do it's in a great location. Rooms are spacious and the beds are very comfortable.
Stayed 2 nights in Apr 2025