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Pousada Alfama

4.0 star property
VIP Access

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Photo gallery for Pousada Alfama

Bar (on property)
Creator video
Comfort Double Room, Balcony | Minibar, in-room safe, laptop workspace, soundproofing
Hallway
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Rua de São Tomé nº 76, Lisbon, Lisboa, 1100
  • Place, Castle of São Jorge
    ‪3 min walk‬
  • Place, Lisbon Cathedral
    ‪5 min walk‬
  • Place, Rossio Square
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Mansarda

Mansarda | Minibar, in-room safe, laptop workspace, soundproofing

Mansarda

9.0 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | Minibar, in-room safe, laptop workspace, soundproofing

Comfort Double Room, Balcony

8.4 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Terrace

Comfort Double Room, Terrace | Minibar, in-room safe, laptop workspace, soundproofing

Comfort Double Room, Terrace

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, River View

Superior Double Room, River View | View from room

Superior Double Room, River View

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

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About this property

Pousada Alfama

Hotel with a bar, 5-minute walk to Castle of São Jorge
Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Change of towels is available on request
Pousada Alfama offers 42 accommodations with minibars and a safe. 43-inch LCD televisions come with cable channels. Bathrooms include a shower and hairdryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Pousada Alfama's great location. During your stay, you're just a quick walk from Castle of São Jorge. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Castle of São Jorge and Lisbon Cathedral
As a guest of Pousada Alfama, you'll find multilingual staff, concierge services, and a front desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:30 AM to noon.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 7:30 AM to noon on weekends; EUR 16 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Magnifying mirror
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Built in 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Minibar

More

  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 16 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 11366
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pousada Alfama Hotel
Pousada Alfama Lisbon
Pousada Alfama Hotel Lisbon

Reviews

Pousada Alfama Reviews

9.8

Exceptional

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 202 out of 229 reviews
Rating 8 - Good. 22 out of 229 reviews
Rating 6 - Okay. 2 out of 229 reviews
Rating 4 - Poor. 1 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

Reviews

10/10 Excellent

Bill, Aberdeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general feeling was amazing. Friendly staff and amenities. Access to trams and city was brilliant
Stayed 3 nights in Aug 2025

10/10 Excellent

John

Very nice all the way around
Stayed 3 nights in Jul 2025

10/10 Excellent

J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Can’t recommend this hotel enough. Great location, amazing staff, excellent buffet breakfast and lovely rooms. My only comment would be to ask for extra pillows as they are very soft and a bit like they’re filled with gotten wool…! I will definitely stay here again should I return to Lisbon!
Stayed 3 nights in Jul 2025

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boutique hotel in the most amazing location. Our room on the top floor was very small, but didn’t detract from our overall experience. The staff were all wonderful and the breakfast was lovely. Beautiful breakfast room and dining patio.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Jul 2025

10/10 Excellent

Ramona

Stayed 3 nights in Jul 2025

10/10 Excellent

Ghazal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the rooms wasn’t big but considering the size of the hotel you couldn’t expect more.Location of the hotel was amazing.Front desk very friendly and helpful
Stayed 3 nights in Jul 2025

10/10 Excellent

Iqbal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff! Great place to stay in Alfama! Highly recommend it!
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff (Vera and Joana) were very helpful and professional. They made our stay special
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect boutique hotel in the centre of old town

The hotel was beautiful really central in the old town. The rooms and general areas were so well equipped clean smelt wonderful and the staff were very attentive. The breakfast was delicious and varied. We absolutely fell in love with this hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Art in the courtyard.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay

Most amazing beautiful hotel. Well kept, clean & in the old part of town. The staff are super friendly, especially the night porter he was so lovely.
Stayed 3 nights in Jul 2025

10/10 Excellent

christopher, Fairfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location. Awesome breakfast and staff. Rooms nice, quiet and dark. Nice firm bed and pillows. Lots of restaurants around.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maiada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel in the heart of Alfama. Has a gorgeous view of the city and only a 15 minute walk to the center of Lisbon.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and helpful, making us feel at home. The location was great, just a short walk down to central Lisbon and a stones throw from the old town.
Stayed 4 nights in Jul 2025

10/10 Excellent

Cesar

Liked: Amenities
Great place
Stayed 2 nights in Jun 2025

10/10 Excellent

Milena

Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Stayed 1 night in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Salvador

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was wonderful. We loved the hotel- very elegant and intimate. The staff was very helpful. The breakfast was included in our stay and was exceptional.
Stayed 7 nights in May 2025

10/10 Excellent

Andrew Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly, near the castle and cathedral which we liked, although as Lisbon is such a large city, location may not suit all. Easy access to centre though, 10-15 min walk and good tram and Uber service.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The photos of the types of bedroom on both the hotel's website and Expedia's are misleading, and we were initially put in a room that the hotel claimed was a Superior River View Plus, but, despite a view of the river, felt small and did not have the larger balcony as shown in the photo. It was in the roof, and felt much more like a Mansarda room (the rooms in the "attic"). However, following my complaint about this, we were put in what we were told was another Superior River View Plus but this was on the floor below and felt more spacious and was the same as the photo. After this initial glitch, our only other criticism of this otherwise beautiful hotel was the fact that there were no tea/coffee-making facilities in the bedrooms. There is a coffee machine on the ground floor that guests can use free of charge, but if you're looking forward to a coffee in bed as you wake up, it's not very practical. The staff were very friendly and helpful. I would certainly stay here again.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Very clean
Stayed 4 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Im the heart of the city. Great location,
Stayed 1 night in Jun 2025