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Rossio Plaza Hotel

3.0 star property

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Photo gallery for Rossio Plaza Hotel

Property amenity
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace
Reception
Front of property
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Rua do Ouro, 266, Lisbon, 1100-581
  • Santa Justa Elevator
    ‪1 min walk‬
  • Rossio Square
    ‪2 min walk‬
  • Avenida da Liberdade
    ‪7 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Standard Double or Twin Room

9.4 out of 10
Exceptional
(232 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Superior Double or Twin Room

9.6 out of 10
Exceptional
(46 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Mansard Room

Mansard Room | Hypo-allergenic bedding, minibar, in-room safe, laptop workspace

Mansard Room

9.4 out of 10
Exceptional
(60 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Rossio Plaza Hotel

Central hotel connected to a railway/underground station in Lisbon with a 24-hour front desk
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Rossio Plaza Hotel offers 62 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Lisbon hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Rossio Plaza Hotel. During your stay, you'll be connected to a railway/underground station and just a quick walk from Rossio Square. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have good things to say about the accommodation for the overall comfort and nice bathrooms
  • Steps from Rossio Square and Santa Justa Elevator
  • Airport shuttle service available for a fee
Rossio Plaza Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Rossio Plaza Hotel also features dry cleaning/laundry services, a front desk safe, and a lift.

This 3-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 7.50 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7.50 for children
  • Airport shuttle fee: EUR 60 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Rossio Plaza Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 12152
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Rossio Plaza Hotel Hotel
Rossio Plaza Hotel Lisbon
Rossio Plaza Hotel Hotel Lisbon

Reviews

Rossio Plaza Hotel Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 958 out of 1306 reviews
Rating 8 - Good. 261 out of 1306 reviews
Rating 6 - Okay. 63 out of 1306 reviews
Rating 4 - Poor. 16 out of 1306 reviews
Rating 2 - Terrible. 8 out of 1306 reviews

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Property in excellent location great staff rooms are very good for Europe. Don’t expect the same standards for European hotels as for American. I liked this hotel and will stay there again when we’re back in Lisbon
Stayed 1 night in May 2025

8/10 Good

Abdul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice A bit small for the rooms but manageable Temperature in room difficult to configure (very cold)
Stayed 4 nights in Jun 2025

10/10 Excellent

Nélida

Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!! Check in was smooth and easy!! Glass of Port and Pastel de Nada are a nice touch. Room was clean and very comfortable. Location was amazing! Right in the heart of it all. Excellent value!
Stayed 3 nights in May 2025

10/10 Excellent

Mariel Dyan

Liked: Cleanliness, property conditions & facilities
Really good value for the location. The front desk staff went out of their way to cater to all our needs 🙏 Thanks Barbara and team!
Stayed 1 night in May 2025

2/10 Terrible

Diana

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Bernardino

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved this hotel and the staff! They were very helpful with all of our needs. The only complaint is that the coffee and beverages in our room were not restocked daily. Our last morning there we had no more coffee and had no time to get it elsewhere prior to our departure to the airport. Everything else was top notch!
Stayed 6 nights in May 2025

10/10 Excellent

Carly

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, very friendly staff. Will definitely stay here again the next time I’m in Lisbon.
Stayed 2 nights in May 2025

10/10 Excellent

Fatima

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice clean room with a view
Stayed 1 night in May 2025

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
I spent at this hotel 2 nights.The position is great,just in the center of Lisbon,staff very kind.My room was quite small,I was on my own,so I managed the space,but for 2 people it won’t be enough.The hotel is also no cheap in comparison to nearby hotels.
Stayed 2 nights in May 2025

4/10 Poor

Hanna

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel itself was fine—clean, well-located, and comfortable enough. However, the front desk staff were quite rude, which negatively impacted our experience. We arrived early and, understanding that check-in wasn’t available yet, asked politely if they could let us know when a room became ready. We never heard back. Later, we returned about an hour before official check-in, only to be told early check-in still wasn’t possible. Yet we watched at least seven other guests check in early right after us. It felt dismissive and unfair, especially since we’d made our request hours earlier. A little courtesy and consistency would have made a big difference.
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location. Did not like rooms cleaned after 3pm.
Stayed 4 nights in May 2025

8/10 Good

Gabrielle

Stayed 4 nights in May 2025

10/10 Excellent

Reanna

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in May 2025

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities
Great location Very clean Staff was great Room was small
Stayed 1 night in May 2025

6/10 Okay

lyndsey

Liked: Cleanliness
Stayed before and it was wonderful (May 24) but this not as good the “new wing” was a little disappointing from the room we stayed in last year. Worn bed sheets with holes in and a view of the internal scaffolding 🙌
Stayed 1 night in May 2025

10/10 Excellent

Donna

Travelled with family
Liked: Staff & service, amenities
Perfect location to see different areas of old Lisbon; comfortable and very quiet rooms. Would stay here again and would send friends to this hotel
Stayed 3 nights in May 2025

10/10 Excellent

Giorgio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff throughout our stay. Very accommodating and helpful. Hotel is centrally located and very convenient walking distance to attractions/major venues. The housekeeping staff was very timely and cleaning was top notch.
Stayed 2 nights in May 2025

10/10 Excellent

HUNG, Marietta

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located in the middle of the old town right next to the lift and Rossio train station. Great restaurant selections within walking distance. Highly recommended.
Stayed 3 nights in May 2025

10/10 Excellent

Arlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Everyone was friendly, professional and went well above our expectations to help out with our questions, suggestions and my own cell phone issues. Location was great, walkable to many attractions, bars and restaurants. Room was clean and again, staff was so warm and friendly and made us feel welcome to our first visit to Lisbon. Would highly recommend and hope to come back and stay again!
Stayed 1 night in May 2025

10/10 Excellent

Rowen, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, staff service, location
Stayed 1 night in May 2025

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will return.
Stayed 2 nights in Apr 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Arturo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Centrally located but very cramp quarters. Good bathroom.
Stayed 5 nights in Apr 2025

10/10 Excellent

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased to see that the room looked exactly like the pictures online. We were in the annex section room 207 and had great views of the Rossio Plaza and the street having one window on each side. I especially liked that the windows opened, but when closed had great soundproofing. It was a wonderfully central location with easy access to dining, shopping and sightseeing. We had a comfy queen size bed. The room and bath were small but well appointed and very cozy. Shower was powerful with plenty of hot water and very nice towels. Just note there are no facecloths. Our room was right by the breakfast area. Breakfast was very good. We had paid ahead for it to be included with our 3 night stay. Housekeeping was good. The front desk staff was very welcoming and helpful with information and booking us a tour to Sintra. They spoke English very well. I would not hesitate to recommend this hotel and to stay here again.
Stayed 3 nights in May 2025