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Hillcrest Liverpool Central

2.0 star property

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Photo gallery for Hillcrest Liverpool Central

Reception
Economy Double Room | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Economy Double Room | Desk, laptop workspace, blackout curtains, iron/ironing board
Deluxe Double Room, City View | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
12 Gradwell St, Liverpool, England, L1 5AQ
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Concert Square
    ‪3 min walk‬
  • Place, Cavern Club
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Economy Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room, City View

  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Basic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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The price is €62
includes taxes & fees
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About this property

Hillcrest Liverpool Central

A 24-hour front desk and free Wi-Fi in public areas are available at this hotel. Change of towels is available on request
Hillcrest Liverpool Central offers 54 accommodations with free toiletries and blackout curtains. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
During your stay at Hillcrest Liverpool Central, you're just a quick walk from Royal Albert Dock. You'll find features such as free WiFi in public areas.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Steps from Liverpool ONE and 8 minutes on foot from Royal Albert Dock
WiFi is free in public spaces.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hillcrest Liverpool Central Hotel
Hillcrest Liverpool Central Liverpool
Hillcrest Liverpool Central Hotel Liverpool

Hillcrest Liverpool Central Reviews

Reviews

6.2
Rating 10 - Excellent. 26 out of 128 reviews
Rating 8 - Good. 29 out of 128 reviews
Rating 6 - Okay. 22 out of 128 reviews
Rating 4 - Poor. 23 out of 128 reviews
Rating 2 - Terrible. 28 out of 128 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

Kimberley

Stayed 1 night in Nov 2025

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff courteous and helpful. Plenty of supplies, ie towels toilet rolls etc. Slightly difficult to navigate very steep stairs at the front of the building (lift was broke and had to climb to 6th floor) but staff told us to use back stairs which were much easier
Stayed 1 night in Nov 2025

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities
Great experience, clean and spacious room.
Stayed 2 nights in Nov 2025

4/10 Poor

Gareth

Disliked: Cleanliness, property conditions & facilities
Lift out of order (since January), staff spoke to you as if they didnt care, marks on walls in bedroom, plug switch on radiator looked like it was coming out at some point, did an amateurish job of putting it back in. Next to no tv signal.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 2 nights in Nov 2025

4/10 Poor

Lynne

Travelled with group
Disliked: Amenities
No lift working and we had to climb 6 flights of stairs unable to sleep due to noise from other rooms and then smoking weed and the smell coming into our bathroom
Stayed 1 night in Nov 2025

8/10 Good

Jaspinder

Stayed 1 night in Oct 2025

2/10 Terrible

Shea

Stayed 1 night in Nov 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
I was upgraded to one of there flats around Bold Street & didn't get any sleep on Friday night due to Halloween people out till 5/6am plus local council clearing up around 7am NO DOUBLE GLAZZING ON WINDOWS. Saturday got sleep due to being out at the Rugby & out in Liverpool till late Evening but once again due to street noise lack of sleep Sunday night. not on my list to stay again if ever in Liverpool again.
My flat in Bold Street Liverpool top floor on the corner.
Stayed 3 nights in Oct 2025

10/10 Excellent

PETER

Travelled with group
Liked: Cleanliness, staff & service
The room was clean and the bathroom was spotless
Stayed 1 night in Oct 2025

6/10 Okay

John

Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel ideal location in the heart of Liverpool city centre will definitely be staying again 5starts
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

AVOID AT ALL COSTS!

Clean room, near to the shops. The only redeeming factor. Bed was a 4ft. NOT a double bed as advertised. My wife and i were crammed together on a very poor quality bed, thin, cheap mattress literally sitting on a chipboard box. I never slept a wink. The TV didn't work, not able to access live TV. The window looked out onto steelwork and green mildewed rendered walls, zero view. £102 , and possibly the worst place i have ever stayed, and i stay in Manchester every week. The lift hasn't worked for weeks, so we were forced to trapse up and down four floors (8 flights) of steep horrible steps. When we checked out, no one asked how the room was... AVOID! THEY DONT CARE!
Stayed 1 night in Oct 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right near the city centre, clean comfy room
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon, Wilmslow

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent budget rooms in a convenient location to shopping and siteseeing. The room and hotel itself were very clean. The staff were friendly and helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Anastasios

Stayed 1 night in Sep 2025

8/10 Good

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent location for pubs etc
Stayed 1 night in Oct 2025

6/10 Okay

Kevin C

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location. Unfortunately the lift wasn't working so had to walk up 6 floors.
Stayed 1 night in Oct 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely shocking hotel rude staff and full of junkys
Stayed 1 night in Oct 2025

6/10 Okay

Sandr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not for us!

Staff helpful. Room was very small, very basic, bed was tiny. No view. Stairway was grubby and intimidating, was worried about fire risk too. even though we had already paid, we didn’t stay. Location was good but the price did not match the room or hotel standards.
Stayed 1 night in Sep 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got this as let down from another accommodation lift wasn’t working but wasn’t to fussed as the room I got for the reduced priced was excellent
Stayed 1 night in Sep 2025

2/10 Terrible

Terry

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like about this property . We were.5 floors up with no lift no email to let me know .it was broken I would have cancelled. If informed. Rooms tiny smelly stuck of weed..got moved to lower floor but that room was worse . The place is a wreck look elsewhere
Stayed 3 nights in Sep 2025