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Hilton Liverpool City Centre

4.0 star property

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Photo gallery for Hilton Liverpool City Centre

Lobby sitting area
Exterior
Reception
Executive Room, 1 King Bed, Park View | Living area | LCD TV
Presidential Suite | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Gym
  • Room service

Explore the area

Map
3 Thomas Steers Way, Liverpool, England, L1 8LW
  • Liverpool ONE
    ‪1 min walk‬
  • Royal Albert Dock
    ‪4 min walk‬
  • The Beatles Story Museum
    ‪7 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬

Room options

View all photos for Executive Room (King)

In-room safe, desk, laptop workspace, blackout curtains

Executive Room (King)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room (Guest)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for King Deluxe Room

View from room

King Deluxe Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Park View

Executive Room, 1 King Bed, Park View | Living area | LCD TV

Executive Room, 1 King Bed, Park View

  • 55 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Room (King Guest)

In-room safe, desk, laptop workspace, blackout curtains

Room (King Guest)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Corner (King)

Suite, Corner (King) | Living area | LCD TV

Suite, Corner (King)

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, blackout curtains

Presidential Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Maldron Hotel Liverpool City

  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
4.6 out of 5, Wonderful, (436)
The price is €101
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Maldron Hotel Liverpool City

About this property

Hilton Liverpool City Centre

Hotel with a restaurant, steps from Liverpool ONE
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and valet parking.
Hilton Liverpool City Centre offers 215 air-conditioned accommodations with laptop-compatible safes and a safe. LCD televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Liverpool City Centre. During your stay, you're just a quick walk from Royal Albert Dock. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Liverpool ONE and 3 minutes on foot from Royal Albert Dock
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 10 meeting rooms.

WiFi is free in public spaces. A fitness centre, a terrace, and concierge services are also featured at the business-friendly Hilton Liverpool City Centre. For a fee, parking is available.

This 4-star Liverpool hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:00 AM.
The Exchange – This restaurant serves breakfast, lunch and dinner.
Pima Bar – On-site restaurant. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per day)
  • Valet parking on site (GBP 45 per night)

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pima Bar
  • The Exchange

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per night, plus a deposit of GBP 100 per stay
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 25 per day
  • Valet parking fee: GBP 45 per night
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property has a strict no-smoking policy. Violators will be subject to penalties (GBR 150).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Liverpool
Hilton Liverpool
Liverpool Hilton
Hilton Liverpool Hotel Liverpool
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre
Hilton Liverpool City Centre Hotel
Hilton Liverpool City Centre Liverpool
Hilton Liverpool City Centre Hotel Liverpool

Hilton Liverpool City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 35 out of 1004 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room in the heart of the city
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Liked: Amenities
Hotel was situated in a good position for sight seeing tours and city centre
Stayed 4 nights in Feb 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay for us both

Beautiful hotel that was spotlessly clean with lovely staff. The hotel was quiet whilst we were in the room so it was easy to rest and sleep. The bed and pillows so lovely and comfortable. Our only concern was that our floor to wall window looked out onto the park (which was lovely, nice to see so busy) but the room only had blackout curtains so if we needed to get changed we lost all natural light and needed to put a lamp on. A simple net curtain would solve this. Apart from that, it was a fantastic stay and we were so relaxed at the hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing as always

Amazing stay as always, rooms were spotless and the staff so helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Bassem

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great location, very comfortable, spacious and quiet room. Very helpful and friendly staff. I’ll definitely return if I’m ever in Liverpool again.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Had a lovely chilled stay. Great customer service and great facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Feb 2025

8/10 Good

Alane Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel lovely, breakfast good, great location. Maintenance work shoddy.
Stayed 1 night in Feb 2025

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Date night

Really good nice hotel.nice staff will be back.again.
Stayed 1 night in Feb 2025

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not befitting of the Hilton Brand

Booked this stay as a date night for my wife and I. We’re pretty local so it’s nice to stay in the city. I booked a corner suite/large room. This was not to the standard you would expect for the price and brand. Some of the issues we had. - 1 bath robe not 2. - No bath slippers provided despite the bathroom becoming extremely slippery when wet. - Empty shower gel in the shower - No drinking water provided at all. - Even the breakfast had substandard items to what was labelled. I made the receptionist aware upon check out, this was not the standard befitting of the brand. She looked at me blank and said she’d inform her manager. I received an email the next day, saying how sorry they were etc etc, offered me 10% off another stay(meaning I spend more with them) or 1000 Hilton points I don’t subscribe. I stressed it was not suitable and I’d like a refund. I received another email from another person the following day offering me 25% discount or 10,000 points! I made it clear I feel I should have been offered a refund. Still nothing. Make your own mind up but I’ll be using the Radisson Red hotel or The Pullman who offer a similar hotel but with much better customer service in the city.
Stayed 1 night in Jan 2025

10/10 Excellent

Pauline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything clean breakfast was lovely in the restruant was clean
Stayed 2 nights in Feb 2025

10/10 Excellent

sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience.

I have stayed in various hotels around Liverpool but never at the Hilton. Since it was my birthday, I decided to give it a try. I happened to mention this at check in. Jamie on the check in desk went above and beyond to make our stay extremely memorable with a room upgrade and drinks voucher.
Stayed 1 night in Feb 2025

10/10 Excellent

Bushra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ian

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel friendly staff
Stayed 1 night in Feb 2025

8/10 Good

Malcolm

Stayed 1 night in Feb 2025

10/10 Excellent

Tanuja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Iwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort

Hilton on the docks

Very long check in time. Even after being asked what time I would arrive. Room tidy and clean. No modern features like USB ports in room. Executive room and lounge. Sad People allowed to walk out of lounge with bags full of free snacks/drinks. Location great. 2nd visit here. Some obvious letdowns.
Card reader in lift
Stayed 1 night in Dec 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Speedy check in, nice upgrade and very pleasant reception staff, especially raymond
Stayed 1 night in Jan 2025