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Knowsley Inn & Lounge

3.0 star property

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Photo gallery for Knowsley Inn & Lounge

Front of property
Meeting facility
Buffet
Reception
Double Room (with sofa bed) | 1 bedroom, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • Pet-friendly

Explore the area

Map
Ribblers Lane, Knowsley, Liverpool, England, L34 9HA
  • Aintree Racecourse
    ‪4 min drive‬
  • Anfield Stadium
    ‪10 min drive‬
  • Knowsley Safari Park
    ‪12 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪16 min drive‬

Room options

View all photos for Double Room (with sofa bed)

Double Room (with sofa bed) | 1 bedroom, desk, blackout curtains, iron/ironing board

Double Room (with sofa bed)

8.8 out of 10
Excellent
(106 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Twin Room

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Knowsley Inn & Lounge

Hotel in Liverpool with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and express check-out.
Knowsley Inn & Lounge offers 86 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower. This Liverpool hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the comfortable beds at Knowsley Inn & Lounge. During your stay, you'll be within walking distance of Croxteth Hall & Country Park. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Great Room
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • 10 minutes by car from Anfield Stadium and 14 minutes from Knowsley Safari Park
  • Dogs welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. A vending machine, multilingual staff, and express check-out are also featured at the business-friendly Knowsley Inn & Lounge. Free self parking is available.

This 3-star Liverpool hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
The Great Room – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 452 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Late check-in fee: GBP 20 for check-in between 11:00 AM and 1:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.95 for adults and from GBP 7.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-in fee: GBP 20 for check-in between 11:00 AM and 1:00 PM
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Liverpool-Knowsley M57
Holiday Inn Express Liverpool-Knowsley M57 Jct.4
Holiday Inn Express M57 Jct.4
Holiday Inn Express M57 Jct.4 Hotel
Holiday Inn Express M57 Jct.4 Hotel Liverpool-Knowsley
Liverpool-Knowsley M57 Jct.4
Holiday Inn Express Liverpool-Knowsley M57 Jct.4 Hotel

Knowsley Inn & Lounge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 316 out of 1000 reviews
Rating 6 - Okay. 129 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lorna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Paulette

Liked: Cleanliness, staff & service, room comfort

Excellent staff and cleanliness

The staff at the hotel from the staff on the welcome desk to those in the kitchen to the cleaners, all were excellent and couldn’t have been more helpful. As a result the room was spotlessly clean and breakfast lovely. The only thing that let the hotel down was the fact that it needed refurbishment, such as lots of tiles cracked in the bathroom, and threadbare duvet cover. It just looked generally uncared for despite being so clean.
Stayed 3 nights in Apr 2025

8/10 Good

Emily

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nichola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for Anfield Tour

Staff were friendly and helpful. Will definitely stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Dorothea

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Niels

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kit man

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good service
Stayed 2 nights in Apr 2025

4/10 Poor

sean

Stayed 1 night in Mar 2025

10/10 Excellent

Michaela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok … staff friendly enough.. food was very poor and service of food very slow and it was not busy
Stayed 2 nights in Apr 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

Staff friendly and cheerful. Rooms clean and spacious. Beds very comfy. Meals good. Only let down was breakfast. Food good but was not replenished quickly enough. Waiting around for various hot item, sausage, bacon etc. Also kept running out of cups.
Stayed 1 night in Apr 2025

8/10 Good

Mr Darren

Stayed 1 night in Jan 2025

10/10 Excellent

Bill

Stayed 2 nights in Apr 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service

Basic hotel with very poor breakfast

Stayed for one night with my wife and children. The staff were lovely but were working under pressure. There was only two staff members covering the reception, bar and also serving the food. We had dinner in the bar and the food was very good. Room was basic but clean and comfortable. We had book breakfast on arrival at a cost of almost £40 for the four of us and when we went down at 9am the next morning it was a disaster. There was a buffet breakfast area which was very small with a limited selection, there was no cups available for tea or coffee. No cutlery available. The bread shelves were empty and there was no food. We asked for more food to be brought out but waited almost twenty minutes but there was only small amounts brought out and as there was quite a few people waiting it was consumed immediately. Our children ended up with just cereal but had to share a spoon and my wife and I only got toast and one sausage each. In the whole time we were at breakfast there wasn't even eggs available. Once again there was a shortage of staff there only seemed to be one person who was trying his best but he was expected to serve breakfast and cover the reception desk for people checking out.
Stayed 1 night in Apr 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent we really enjoyed it
Stayed 4 nights in Apr 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Checking in was effortless, room clean and comfortable. Spoke with reception about getting an extra duvet and this was sorted before I finished my drink in the restaurant. Can’t fault the hotel or staff, definitely recommend!
Stayed 1 night in Apr 2025

2/10 Terrible

Charlene

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Friendly staff

Staff were friendly and that’s about it’s got going for it! The room was awful, mould on the window sill and curtains, it’s a health hazard! There was also blood on the curtain, it’s disgusting, I wouldn’t recommend
Mould and chipped paint
Mould
Blood and mould
Stayed 1 night in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Amy

Travelled with family

Poor

The room smelt on arrival and there was a horrible wet patch inbetween the beds which was most likely urine. The children stepped in it. The bathroom was is desperate need of a refit with a broken sink and black mold in the shower. The sofa bed was the most uncomfortable thing ever, it was clearly faulty and did not lay flat. Could not sleep on it so had to squeeze inbetween the two kids. But my other half had no choice. There were 4 of us, but only 3 towels provided, which was a shock when I was the last one to shower and the other 3 towels has been used and then left on the very dirty floor.
Stayed 1 night in Apr 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine for the money we paid, it's a shame some rooms face the dual carriageway as you can heqar the lorries passing early morning. In our room 003 the cistern on the toilet seemed to take a long time refilling it's self and like most hotel room no hooks to hang coats / jackets. The breakfast was very good and well organized.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff and restaurant were excellent, and the bed was genuinely comfortable. However, the rooms seriously lack soundproofing — it felt like the walls were made of paper. You can hear conversations word for word, and even things you really shouldn’t have to, like people using the toilet. Honestly, that alone makes it hard to recommend. The coffee machine in the room was dusty and didn’t feel clean, which was disappointing. The spa and restaurant/bar are the only things giving this place a “high-end” feel — without them, it wouldn’t live up to what the website suggests. A lovely bed can’t make up for the lack of privacy. Until the soundproofing is sorted, I wouldn’t stay again.
Stayed 1 night in Apr 2025

4/10 Poor

Michael

Stayed 1 night in Apr 2025

8/10 Good

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Good breakfast in the morning. Friendly reception staff. Spacious room.
Stayed 1 night in Apr 2025