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Thornton Hall Hotel and Spa

4.0 star property
VIP Access

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Photo gallery for Thornton Hall Hotel and Spa

Relax in a serene garden setting surrounded by lush greenery and beautifully trimmed hedges.
Thornton Hall features a classic facade with a central entrance and multiple windows, surrounded by beautifully maintained gardens.
Relax by the pool surrounded by a classic design and a spacious, tiled floor.
Formal dining area with ornate details and a chandelier, set with white tablecloths and chairs.
Experience the sophisticated ambiance of this elegantly decorated hall, featuring rows of glass chairs, high ceilings with intricate moldings, and ornate chandeliers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Gym

Explore the area

Map
Neston Road, Thornton Hough, Wirral, England, CH63 1JF
  • Liverpool Pier Head Ferry Terminal
    ‪16 min drive‬
  • Royal Albert Dock
    ‪18 min drive‬
  • The Beatles Story Museum
    ‪18 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio

Studio | 1 bedroom, in-room safe, desk, iron/ironing board

Studio

  • Sleeps 2
  • 1 King Bed

View all photos for Room 2

Room 2 | 1 bedroom, in-room safe, desk, iron/ironing board

Room 2

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, in-room safe, desk, iron/ironing board

Executive Room

10.0 out of 10
Exceptional
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Penthouse

Penthouse | 1 bedroom, in-room safe, desk, iron/ironing board

Penthouse

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room 5

Room 5 | 1 bedroom, in-room safe, desk, iron/ironing board

Room 5

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Garden View)

Executive Room (Garden View) | 1 bedroom, in-room safe, desk, iron/ironing board

Executive Room (Garden View)

7.0 out of 10
Good
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About this property

Thornton Hall Hotel and Spa

Lakefront hotel with 3 hot tubs and full-service spa
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Thornton Hall Hotel and Spa offers 62 accommodations with a safe and coffee/tea makers. Televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

3 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club or hot tub without adult supervision. Guests aged under 6 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Thornton Hall Hotel and Spa. During your stay, you'll be close to The Wirral Country Park. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Lawns, a fine-dining restaurant with garden views
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the 3 hot tubs
  • Indulge with hot stone massages, manicures and pedicures or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 14 minutes by car from Chester Zoo and 15 minutes from Cheshire Oaks Designer Outlet
Thornton Hall Hotel and Spa offers its guests a full-service spa, 3 hot tubs, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A sauna, spa services, and a terrace are also featured at the business-friendly Thornton Hall Hotel and Spa. You'll have access to the indoor pool and health club at a partner property. Free self parking is available.

This 4-star Wirral hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.
Lawns – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Brasserie – This poolside brasserie serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 23.50 for adults and GBP 23.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brasserie
  • Lawns

Things to do

  • 3 hot tubs
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay
  • Spa fee: GBP 50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 23.50 for adults and from GBP 23.50 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Thornton Hall
Thornton Hall Hotel
Thornton Hall Hotel Wirral
Thornton Hall Wirral
Thornton Hotel
Thornton Hall Hotel & Spa Thornton Hough, Wirral
Thornton Hall Hotel And Spa
Thornton Hall Hotel Thornton Hough
Thornton Hall
Thornton Hall And Spa Wirral
Thornton Hall Hotel and Spa Hotel
Thornton Hall Hotel and Spa Wirral
Thornton Hall Hotel and Spa Hotel Wirral

Thornton Hall Hotel and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 546 reviews
Rating 8 - Good. 144 out of 546 reviews
Rating 6 - Okay. 53 out of 546 reviews
Rating 4 - Poor. 22 out of 546 reviews
Rating 2 - Terrible. 13 out of 546 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dehon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

Lovely and relaxing inside and out. Great spa facilities and very comfortable rooms.
Stayed 2 nights in Apr 2025

8/10 Good

Anne-Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Stayed 1 night in Apr 2025

8/10 Good

maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Whilst in my room a couple had been given my room aswell. The lady was in shock as i had just came out of the shower. Problems throughout with my key not working....very disapointed. The younger lady on the desk
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Hotel

Second time staying here and I cannot fault the staff, food or service. Would always recommend and would always stay here when in the area.
Stayed 5 nights in Mar 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice walk around the local area, great location
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away with work so spent 5 nights. I included use of the spa which was so worth it. The breakfast was delicious with such a choice. Room was lovely and clean plenty of space.
Stayed 5 nights in Mar 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and attentive staff. Only negative was being asked to pay £40 per day to use the spa facilities. Seems a bit steep if all you want is a swim or a morning workout.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

I was here on a business trip and would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, the rooms were nice and clean. The only thing I would say is it may want a bit of updating around the spa but I think this is currently happening. Can’t fault staff, or food either. Would recommend, and stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Stayed 2 nights in Feb 2025

10/10 Excellent

Gemma

Stayed 1 night in Feb 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

This is a lovely hotel, I stayed 2 years ago and feel sadly it’s lost its spark a bit. The good bits first, parking is great, easy to access hotel and plenty of spaces, the spa was great, and a big bonus was the yoga class I joined when I saw people with yoga mats. The room was big and comfortable with a nice fridge and a big bath. The not so good bits, the corridors were cold and a big part was not heated at all, it’s a long walk from rooms to reception and breakfast room. I had to make 3 trips to reception to get room keys recoded as they stopped working which was annoying. Breakfast was disappointing, we were sat on a tiny table, not big enough to eat comfortably and very close to the tables next to us so we couldn’t really speak without people listening. The choice was poor, no bananas, tomatoes not properly cooked, too tough in the middle, vegetarian sausage was full of veg not fake meat, don’t really want carrots & peas with breakfast. Only one milk available I’m sure I could have asked for soy or skimmed but didn’t want to. I know these may feel small & picky things but they are important. Lovely bath but no bubble bath so had to use shower gel provided. I’d still go back but I feel like the cost of living is having an effect on this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zoe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay friendly staff, clean and the facilities were fabulous. we had the spa package and was so worth it. we also added on a spa treatment which was amazing. The breakfast was lovely and lots of choice. I have a nut allergy and they made me very own cooked breakfast just to be on the safe side which was lovely. Will definitely be looking to book again.
Stayed 1 night in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place

staff were professional friendly , room was cold even tho we put heating up high , some noisy guests kept us up but not hotel fault
Stayed 1 night in Feb 2025

4/10 Poor

Gerald

Stayed 2 nights in Feb 2025

10/10 Excellent

Arzoo

Stayed 1 night in Jan 2025

10/10 Excellent

Stuart

Stayed 1 night in Jan 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jan 2025

4/10 Poor

Maxence

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I am writing this review because, despite being asked to email the hotel about my concerns, I have not received any response. This lack of follow-up has left me disappointed and compelled me to share my experience publicly. I stayed at this hotel from December 7th to December 8th to celebrate my wife’s birthday. While we dined at The Lawns Grill, which was a pleasant experience, it is worth noting that the restaurant was an additional cost and unrelated to the core issue of my stay. The main problem was the extremely thin walls, which made it impossible to block out noise from a group of loud guests in the adjacent room. Their conversation was so loud it felt like they were in our room. Despite raising multiple complaints with the reception—by phone and in person—the disturbance persisted until 2:30 AM when the group finally left. A hotel’s primary purpose is to provide a peaceful night’s sleep, but the thin walls and inability to address the issue meant we barely got any rest, significantly impacting the next day of our trip.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay couldnt fault anything
Stayed 1 night in Jan 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities

Good service

Very good service. Bed needs replacing, mattress seemed old. Shower needs maintenance. Excellent breakfast with lots of choices
Stayed 2 nights in Dec 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024