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Imperial Hotel

4.0 star property

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Photo gallery for Imperial Hotel

Property entrance
Interior entrance
Lobby sitting area
Indoor spa tub
Twin Room (Front Facing) | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

View in a map
Vaughan Street, The Promenade, Llandudno, Wales, LL30 1AP
  • Place, Promenade
    ‪1 min walk‬
  • Place, Venue Cymru
    ‪6 min walk‬
  • Place, Llandudno North Shore Beach
    ‪9 min walk‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

10.0 out of 10
Exceptional
(13 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

9.4 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

9.0 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Front Facing)

Double Room (Front Facing) | In-room safe, desk, iron/ironing board, free WiFi

Double Room (Front Facing)

10.0 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room (Front Facing)

Superior Double Room (Front Facing) | In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room (Front Facing)

9.8 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Standard Double Room

  • Sleeps 2

Superior Room with Double Bed

  • Sleeps 2

Front Facing Double Room

  • Sleeps 2

Superior Double Front Facing

  • Sleeps 2

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About this property

Imperial Hotel

Beachfront hotel with a fitness centre
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a fitness centre.
Imperial Hotel offers 98 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Llandudno hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Imperial Hotel gets high marks from our customers. During your stay, you're just a quick walk from Promenade. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Chantreys, a fine-dining restaurant that serves British cuisine
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Promenade and Llandudno ski slope
As a guest of Imperial Hotel, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 3034 square feet (282 square metres) and includes conference space. The business-friendly Imperial Hotel also features a terrace, laundry facilities, and dry cleaning/laundry services.

This 4-star Llandudno hotel is smoke free.

Guests are served a free full breakfast daily from 7:30 AM to 10 AM.
Chantreys – This fine-dining restaurant specialises in British cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chantreys

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3,034 square feet of conference space
  • Meeting rooms

Outdoors

  • On the bay
  • On the beach
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after regular check-in hours must ring the hotel buzzer for late check-in assistance from the night porter.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Llandudno
Imperial Llandudno
Imperial Hotel Hotel
Imperial Hotel Llandudno
Imperial Hotel Hotel Llandudno

Imperial Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 642 out of 991 reviews
Rating 8 - Good. 274 out of 991 reviews
Rating 6 - Okay. 56 out of 991 reviews
Rating 4 - Poor. 13 out of 991 reviews
Rating 2 - Terrible. 6 out of 991 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John, Liverpool

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything's about the hotel, except for there being no air-conditioning in the bedrooms, otherwise it was great.
Stayed 6 nights in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
The hotel staff were excellent and location really good we had great two night stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen, Prenton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room. Staff very friendly and helpful. Food was excellent.
Stayed 2 nights in Aug 2025

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position is excellent, the dining facilities good. Bed very comfortable, staff friendly and willing.
Stayed 3 nights in Aug 2025

6/10 Okay

Anita

Liked: Cleanliness
Disliked: Staff & service
The bar staff were ridiculous slow told us to take a seat whilst they then served customers who came after us but stood at the bar and waited for their drinks took over 25mins to be served had to go the bar and ask for them
Stayed 1 night in Jul 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very good experience at the imperial hotel Charlotte on reception very good All staff excellent Building a little dated corridor a little up and down Overall a nice experience also dinner was well presented
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained hotel. Some of furnishings are a little tired but spotlessly clean, pleasant and helpful staff, great pool and gym area. Excellent situation on the promenade. Parking is a little tight but the hotel did email before our trip so we were well prepared for this. Overall highly recommended.
Stayed 4 nights in Aug 2025

10/10 Excellent

Suhail, Halifax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location Good Breakfast Swimming pool in site by we didn't get time to use it Toiletries we're good quality branded. Tea coffe and hot chocolate complimentary. Also water and shortbread.
Stayed 1 night in Aug 2025

10/10 Excellent

AE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Travelled with family and small children
Liked: Cleanliness
Beautiful hotel. Rooms are a bit dated but clean and spacious. Only had breakfast but it was excellent. Location brilliant short walk from train station and right overlooking promenade. I was drawn to this hotel because of the pool and was not disappointed the pool was clean and there was even a jacuzzi would definitely come back .
Jacuzzi
Lounge
Lounge
Taken on promenade
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Stayed 1 night in May 2025

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
The stay was good and staff great, the hotel is tired and needs modernising, but I think that is case in most hotels along the front unfortunately,
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

James

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was excellent; particularly the friendly and efficient staff. BUT wouldn't go again, sadly, because of the lack of parking which, accepted is not the Hotel's fault. Only solution we could think of is some form of valet parking.
Stayed 3 nights in Jul 2025

10/10 Excellent

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely all together
Stayed 2 nights in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location clean and good service
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jul 2025

10/10 Excellent

Walter Gerard

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was perfect, except on the last day Sunday 27th july. Service at breakfast was very poor. 5 staff stood talking at reception desk at breakfast and had eaten breakfast before we ask 3 staff for coffee or tea. We waited 20 minutes before we got tea & coffee. Otherwise everything was perfect.
Stayed 3 nights in Jul 2025

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic. The staff are so very helpful and friendly. The breakfasts are cooked to perfection. We were lucky enough to stay in room 515 which has its own terrace. The room was one of the best we have ever stayed in. We loved it so much we have booked to go back again nex year in the same room. Can not fault this hotel at all.
Stayed 2 nights in Jul 2025

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely few days away

Very friendly staff and a lovely clean bright room but as it was on 5th floor it was excessively hot even with fan and window open - possibly above kitchen extractors? I would go again if possible with seaview or request 1st to 3rd floor room. Also be careful of scaldingly hot water from taps and shower.Small points but better to know. Wonderful buffet breakfast! Our highlight was morning coffee each day from the bar - makers of the perfect latte and shortbread!
Stayed 2 nights in Jul 2025

10/10 Excellent

william james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the waterfront within easy walk to the pier and shops.
Stayed 2 nights in Jul 2025

10/10 Excellent

Una

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent from start to finish looked after me helped me when I asked for help.first class staff everyone of them can’t thank them enough
Stayed 4 nights in Jul 2025