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The Empire Hotel & Spa

4.0 star property

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Front of property
Double Room | Premium bedding, down duvets, in-room safe, iron/ironing board
Indoor pool, outdoor pool, pool loungers
Reception
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Gym

Explore the area

View in a map
Church Walks, Llandudno, Wales, LL30 2HE
  • Place, Great Orme Tramway
    ‪3 min walk‬
  • Place, Llandudno Pier
    ‪4 min walk‬
  • Place, Venue Cymru
    ‪17 min walk‬

Room options

View all photos for Double Room

Double Room | Premium bedding, down duvets, in-room safe, iron/ironing board

Double Room

9.2 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Property entrance
Imperial Hotel
  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, 981 reviews
The price is €159
includes taxes & fees
11 Nov - 12 Nov
Imperial Hotel

About this property

The Empire Hotel & Spa

Victorian hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge.
The Empire Hotel & Spa offers 54 air-conditioned accommodations with DVD players and a safe. Beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with digital channels. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Empire Hotel & Spa. During your stay, you're just a quick walk from Llandudno ski slope. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to facials, body treatments or manicures and pedicures at the spa
  • Amenities include a computer and a terrace
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by car from Conwy Castle and 11 minutes from Eryri National Park
The Empire Hotel & Spa offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

A health club, a sauna, and spa services are also featured at The Empire Hotel & Spa. Free self parking is available.

This Victorian Llandudno hotel is smoke free.

Guests are served a free full breakfast.
Watkins – This restaurant serves breakfast, lunch and dinner.
Poolside Restaurant – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 541 reviews
Rating 8 - Good. 139 out of 541 reviews
Rating 6 - Okay. 44 out of 541 reviews
Rating 4 - Poor. 4 out of 541 reviews
Rating 2 - Terrible. 1 out of 541 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super friendly hotel

Amazing stay ,beautiful hotel very friendly, breakfast excellent and room very comfortable, great shower for myself and also grandson loves a bath, use of thd pool was great added bonus as we love swimming, only criticism was the set 4 course evening meal , i was on my own with grandson age 5 and we just wanted a snack ( maybe bowl of chips ) but was told they didn't do that so we had to go out and when we came back i asked for a hot chocolate from the free machine but was told it was only for after meal drinks, wouldn't stop us going again though
Stayed 2 nights in Jul 2025

6/10 Okay

Eileen

The property is very dated and could do with a complete refurbishment
Stayed 4 nights in Jul 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Empire

Really lovely hotel, spotlessly clean, very friendly staff, even carried our bags to our room for us.
Stayed 2 nights in Jul 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of all the staff, they make you feel so happy and they are happy to help.
Stayed 2 nights in Jul 2025

6/10 Okay

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Very enjoyable stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

A lovely hotel Friendly polite staff Good facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel we've stayed a few times now it's always a pleasant stay.
Stayed 3 nights in Jun 2025

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand nostalgic hotel, luxurious bedrooms, lounges, dining facilities. Staff ever friendly and helpful. Slightly awkward to use the pool if disabled, leaves you no proper shower/changing facilities if cannot walk up spiral staircase, other than this fantastic convenient location for the tram, promenade/pier and nearby shops.
Stayed 2 nights in Jun 2025

6/10 Okay

Ian

Stayed 2 nights in Jun 2025

6/10 Okay

Adam

Stayed 2 nights in Jun 2025

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a No.72 room because it is larger than a standard. They allocated me a standard room
Stayed 4 nights in Jun 2025

6/10 Okay

Cath

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Joan

Travelled with partner
Very welcoming, friendly reception staff. The hotel is spotless. Good breakfast choice. Thoroughly enjoyed our stay.
Stayed 3 nights in May 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to find a great room, good food, friendly staff, excellent service all in one deal.
Stayed 4 nights in Apr 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good position
Stayed 2 nights in Apr 2025

10/10 Excellent

Morag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empire & spa hotel

First stay at the empire and one of the best stays I ever ever had what a wonderful hotel & spa
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Gwenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend stay

Lovely hotel friendly staff and comfortable room although a little small bed was a queen size but very comfortable Friendly cleaner greeted us every morning on the second floor Nice ambiance in the evening witha nice touch of a piano playing lovely environment to relax and have a drink Convenient location including parking
Stayed 2 nights in Feb 2025