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Mornington London Kensington, BW Premier Collection

4.0 star property

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Photo gallery for Mornington London Kensington, BW Premier Collection

Terrace/patio
Reception
Executive Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board
Reception
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
19-21 Penywern Road, Earls Court, London, England, SW5 9TT
  • Kensington High Street
    ‪15 min walk‬
  • Natural History Museum
    ‪19 min walk‬
  • Hyde Park
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Executive Suite, 1 Queen Bed, Non Smoking (Larger Room)

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Queen Bed, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.8 out of 10
Excellent
(18 reviews)
  • 11 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(22 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Single Room

  • Sleeps 1

View all photos for Deluxe Family Suite

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Family Suite

  • Sleeps 4

Executive Twin Room

  • Sleeps 2

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • Sleeps 3

View all photos for Compact Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Compact Double Room

  • Sleeps 2

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

  • Sleeps 2

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3

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In-room safe, desk, laptop workspace, blackout curtains

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  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, 566 reviews
The price is €129
includes taxes & fees
19 Oct - 20 Oct
Merit Kensington Hotel

About this property

Mornington London Kensington, BW Premier Collection

Hotel with a restaurant, near Kensington High Street
A restaurant, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Mornington London Kensington, BW Premier Collection offers 56 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mornington London Kensington, BW Premier Collection. During your stay, you're just a quick walk from Cromwell Road. Features include free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • 15 minutes by foot from Kensington High Street and a 2-minute drive from Olympia Conference and Exhibition Centre
There's a restaurant on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Mornington London Kensington, BW Premier Collection.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Mornington London Kensington, BW Premier Collection has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 15 per person
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 27 June to 15 February:
  • Dining venue

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person
  • Fee for in-room wireless Internet: GBP 0 per stay (rates may vary)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This hotel will place an authorization for the security deposit at time of check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Boltons
Best Western Boltons Hotel
Best Western Boltons Hotel London
Best Western Boltons London
Boltons Best Western
Boltons Hotel
Boltons Hotel Best Western
Best Western The Boltons Hotel London
BEST WESTERN The Boltons London, England
Best Western Boltons B&B London
Best Western Boltons B&B

Reviews

Mornington London Kensington, BW Premier Collection Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 376 out of 1009 reviews
Rating 8 - Good. 375 out of 1009 reviews
Rating 6 - Okay. 145 out of 1009 reviews
Rating 4 - Poor. 64 out of 1009 reviews
Rating 2 - Terrible. 49 out of 1009 reviews

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff were very helpful and friendly. The room is aesthetically pleasing and the bed was very comfortable. Room is small, but to be expected for London. Location is fantastic (less than 5min walk to train station, and an M&S just down the road to buy snacks/drinks, as well as multiple dining options on the main road). We stayed 5 nights, the only let down was the bathroom cleaning- on check-in there was a cleaning issue with the first room so we were moved to another room (which was fine). It seems that they had daily issues with supplying enough clean floor mats/hand towels- we had to ask a couple of times for new mats because housekeeping staff refolded our used wet mats, and hung up used towels that we'd placed on the floor to indicate we'd like a towel change. They didn't appear to wipe down the sink area daily either. The bathroom is actually quite spacious, but lacks enough hooks to hang towels and clothing, and their tiny sink was difficult to brush our teeth or wash our faces in without splashing water all over the floor and our feet. If only they'd installed a full sized sink... it would have been more comfortable.
Stayed 5 nights in Jun 2025

2/10 Terrible

Stephan

Disliked: Staff & service, property conditions & facilities
Stay did not get off to a good start. When checking in two receptionists asked me for photo ID. I am a British citizen therefore I do not have an ID card. Neither do I have a driving licence as I do not drive. I was then asked for my passport. I confess I did not have it on me. In never occurred to me that travelling from the Midlands to London for a night would necessitate me carrying my passport! The hotel was booked and prepaid via Expedia. Apparently the email I had with the booking details and confirmation number was not sufficient. Eventually after much debate a member of staff did accept the email as proof of the booking. Never before have I encountered this situation in a UK hotel. Perhaps there is a law that stipulates that British citizens must provide photo ID when checking into a British hotel? If there is then all the many hundreds of other hotels I have used in Britain over the years without photo ID have been breaking the law. On a more positive note the actual room I was eventually given was quite nice. As other reviewers have stated they are small but the room was perfectly adequate. Decor was pleasant. I was given a lower ground floor room which didn’t bother me. Now for another negative. It overlooked a tiny courtyard which unfortunately was covered in weeds and litter. Not a great advertisement for the hotel. To say that my whole experience of this Best Western hotel has left me with a negative impression is a gross understatement.
View from room LG05.
Stayed 1 night in Jun 2025

10/10 Excellent

Sheri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, this was our first trip to London and we nailed it with Mornington Kensington. Excellent hotel, staff, and service. Location to Tube was fantastic. Lots of restaurants, markets, and shops right there.
Stayed 3 nights in Jun 2025

2/10 Terrible

Lloyd

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The room had intermittent loud buzzing all night. No alternative rooms apparently even though I could have booked a more expensive one online. Ultimately did not hardly sleep all night. In fairness staff were good about it, but upon emailing the manager, predictably haven’t got a response!
Stayed 1 night in Jun 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disappointed in the room service. Towels were not replaced one of four days.
Stayed 4 nights in Jun 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in felt rushed lacking customer care and there was no water in the rooms. The room itself was very clean and quiet, my wife and I enjoyed an excellent nights sleep and the breakfast was excellent value, piping hot served by a great hard working team. Overall we enjoyed our stay.
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Nice and close to the underground, nice breakfast and staff all very polite- Not so good -bathroom/shower small and cramped -
Stayed 6 nights in Jun 2025

10/10 Excellent

Viktoriia

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel overall and perfect location just 3 minutes away from the tube!
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth, Franklin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Elizabeth, Franklin

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our group had 2 rooms: a queen suite and a twin room. The queen suite was beautiful, in excellent condition and well worth the extra I paid. The small twin room next door may have been roughed up by children, but it could use fresh paint. I would return!
Stayed 1 night in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay:-)

I stayed in the queen suite with the little patio and it was outstanding! My daughter’s room was a twin and it was okay but tiny. If you can swing it, the queen suite is a big treat! All of the staff were wonderful! Very close to Earl’s Court tube station, a small grocery, Italian restaurant.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy

Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and modern rooms, and a lift!
Stayed 3 nights in May 2025

8/10 Good

douglas, sterling

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and delightful staff. The places to eat nearby ranged from the basic Burger King to a wonderful place 4 minutes the name of which i cant remember. Downside is the bathroom is very small. I am 5 feet 4 inches and thevshower was tight and the sink was nearly useless. The bathroom is why the hotel is not a 5+ star rating.
Stayed 3 nights in May 2025

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night at the boxing

Used this hotel because on the date in question hotels were steep in price and yhis was pretty reasonable. I stayed with my 2 sons in a triple room. It was a little bit tight for space but was very presentable clean and tidy. We only used the room for sleeping once back from the boxing. Earls court tube is literally a 2 minute walk and there is a fantastic pub at the end of the road that serves great beers and lovely food. I think it was called the blue bird. Breakfast was superd in morning as well.lots of variety and a nice full english.
Stayed 1 night in Apr 2025

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best places i’ve stayed staff were so incredibly friendly the room was good overall just an amazing stay
Stayed 1 night in May 2025

8/10 Good

Yiqian

Stayed 1 night in May 2025

10/10 Excellent

Richard

Liked: Staff & service, amenities, property conditions & facilities
You can't beat the location, price or courteous staff. A few areas could have been cleaner (like the lift) but overall a pleasant stay and I'll be back.
Stayed 5 nights in May 2025

6/10 Okay

Chien

Travelled with group
Liked: Cleanliness
Location is good. Close to shops and restaurants. Hotel is clean and beautiful. What I did not like were the little things such as very small sink, you can’t wash your face without having water everywhere, shower doesn’t get hot enough, soap dispensers do not work properly. AC was also a problem for me. It just doesn’t get cool enough. Staff were friendly and helpful though.
Stayed 3 nights in May 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Layla

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was phenomenal. With our rooms being upgraded, there is not one fault.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
прекрасный отель в замечательном районе
Stayed 1 night in Apr 2025

10/10 Excellent

Natnael

Stayed 2 nights in Apr 2025