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Candlewood Suites London South by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites London South by IHG

A spacious lobby with a modern design, featuring a seating area with sofas and armchairs, a coffee station, and a large wooden accent wall.
A child in a pool with a pink inflatable ring and a colorful ball.
A modern hotel lobby with a curved ceiling, a seating area with leather chairs, a small round table with a plant, and a large artwork on the wall.
A compact kitchen with a refrigerator, microwave, and dishwasher. There is a seating area with a sofa and a small table.
A hotel room with a large bed, bedside tables, a nightstand, a desk, and a kitchenette.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
855 Wellington Road South Suite B, London, ON, N6E 3N5
  • Place, Landmark Cinemas 8 London
    ‪3 min walk‬
  • Place, White Oaks Mall
    ‪13 min walk‬
  • Place, Westminster Ponds
    ‪6 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Corner

A compact kitchen with a refrigerator, microwave, and dishwasher. There is a seating area with a sofa and a small table.

Suite, 1 Bedroom, Corner

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, bedside tables, a wooden headboard, a small kitchenette, and a patterned rug.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Loft, 1 Bedroom (Loft)

A hotel room with a bed, bedside table with a lamp, a TV, a desk with drawers, and a window with curtains.

Loft, 1 Bedroom (Loft)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

A hotel room with a large bed, bedside tables, a wooden headboard, a small kitchenette, and a patterned rug.

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Bedroom (Sofa Bed)

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a door leading to a hallway.

Room, 1 Bedroom (Sofa Bed)

9.0 out of 10
Wonderful
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Hotel & Suites London by IHG
White Oaks
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 1,008 reviews
The price is €90
includes taxes & fees
30 Aug - 31 Aug
Holiday Inn Hotel & Suites London by IHG

About this property

Candlewood Suites London South by IHG

This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites London South by IHG offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Candlewood Suites London South by IHG, you're just a quick walk from Landmark Cinemas 8 London. Features include free WiFi in public areas and free self-parking, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a computer, laundry facilities and multilingual staff
  • 12 minutes by car from University of Western Ontario and 14 minutes from Fanshawe College
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An indoor pool, multilingual staff, and laundry facilities are also featured at the business-friendly Candlewood Suites London South by IHG. Free self parking is available. A complete renovation of Candlewood Suites London South by IHG was completed in October 2025.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Candlewood Suites London South by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 19 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Renovated entire property - October 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 33.9 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 19 per person
  • Pet fee: CAD 33.9 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-in fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM

Candlewood Suites London South by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 72 reviews
Rating 8 - Good. 18 out of 72 reviews
Rating 6 - Okay. 6 out of 72 reviews
Rating 4 - Poor. 1 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Great rooms! Excellent service
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, room was clean and ready to go for our check in. Pool was great. Would stay here again.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff was very polite and very helpful
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Thomasj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service and a very updated/clean room. I would recommend this place to anyone looking to come to London. 5/5 stars
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Great!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lenna

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very courteous and the room was great. Love the full size fridge!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a loft suite and it was great. The top steps were a little tricky because of the way they turn to go down so if you have any balance issues it could be uncomfortable. Also no washroom upstairs so going down after dark requires lighting. Otherwise the room was clean, quiet and the bed was nice. Check in was super easy and the staff were very nice.
Stayed 1 night in May 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Hotel had good amenities with lota of stuff very close distance. The 24/7 Tea and coffee was great and the snacks from the market were well priced. Hotel pool is currently under renovations and needs some attention as it was not well ventilated and was not very clean. Overall the stay was pretty good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
All went well, from check-in to check-out. Staff made it a point to greet me with every in and out I made. Room was very clean and spacious, and the bed was extremely comfortable. A large tv, complete with local cable options made it a dream stay. My 1 night stay in London didn’t provide me with any opportunity to use the pool, nor the on-site restaurant. There were several restaurant options in the general area, as well. The price point fell within my budget, and I would definitely, and have already recommended this property to family and friends. I hope to stay here again on my next trip to London.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Marcy

Liked: Cleanliness, property conditions & facilities
The room itself was very nice, however customer service was terrible.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Bryana

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Dana

Na
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Maggie

Disliked: Amenities
The room was clean. When we checked out the pool upon arrival, we were very disappointed to find it smelling ALOT like bleach. Therefore, did not use it. Also, it would have been nice to have a table in the room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Muhammad Uzair Mahmood

Liked: Cleanliness, amenities, property conditions & facilities
I was very satisfied with every aspect of my stay. The front desk staff was exceptionally welcoming and pleasant, and the room itself was clean and spacious. The pool facilities were also enjoyable, contributing to an overall positive experience. I would also like to mention that after booking the hotel, I had the opportunity to read other reviews, which were not entirely favorable. Honestly, had I seen those reviews beforehand, I might have hesitated to book. However, I am truly glad that I proceeded with the booking, trusting in IHG. It was a very good experience overall.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Abdikarim

Disliked: Cleanliness, staff & service
Lied about my room not being ready, tried to give me a smaller room than the one I paid for, from desk was rude and zero help
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Nelson

Disliked: Cleanliness, amenities, property conditions & facilities
Room falling apart, felt dirty. Heating and fan didn’t work well. I called down and they never came up. Overall wouldn’t recommend, better options in area
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Darell

Stayed 1 night in May 2026
Verified review

6/10 Okay

Ernest

Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Cammi

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Andrew

Stayed 1 night in Mar 2026
Verified review

8/10 Good

JACKSON

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

jacqueline

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness
Stayed 2 nights in Mar 2026