Caring Hotel

3.0 star property

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Photo gallery for Caring Hotel

Hair dryer, towels, soap, shampoo
Reception
Front of property
View from property
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
24 Craven Hill Gardens, London, England, W2 3EA
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Queensway
    ‪3 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪60 min drive‬

Room options

Double Room, Ensuite

8.0 out of 10
Very good
(11 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Triple Room, Ensuite

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Deluxe Double Room, Ensuite

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Triple Room, Ensuite

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Deluxe Twin Room, Ensuite

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Single Room, Ensuite

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Single Room, Ensuite

8.0 out of 10
Very good
(2 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Deluxe Double Room Ensuite

  • Sleeps 2
  • Free Wi-Fi

Deluxe Single Room, Ensuite

  • Sleeps 1
  • Free Wi-Fi

Deluxe Triple Room, Ensuite

  • Sleeps 3
  • Free Wi-Fi

Similar properties

About this property

Caring Hotel

This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe.
Caring Hotel offers 25 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Caring Hotel. During your stay, you're just a quick walk from Kensington Gardens. Free WiFi in public areas, breakfast (surcharge) and concierge services are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Kensington Gardens and 11 minutes on foot from Hyde Park
As a guest of Caring Hotel, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 10 per person

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 10.00 per person
  • Late check-out fee: GBP 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Caring Hotel.

Property is also known as

Caring Hotel
Caring Hotel London
Caring London
Hotel Caring
Caring Hotel London, England
Caring Hotel Hotel
Caring Hotel London
Caring Hotel Hotel London

Caring Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 197 out of 1000 reviews
Rating 8 - Good. 478 out of 1000 reviews
Rating 6 - Okay. 239 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Noah Rague

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for price. Nothing big or special but friendly staff and good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking was great to find a clean place
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay

Decent hotel, a few minutes walk from underground and parks.
Stayed 4 nights in May 2023
Verified

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel In convenient location to Hyde park

It was a nice clean hotel in a convenient location.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room but very clean, great location.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Location was great and the money we paid for the night was very good value
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was very friendly and welcoming. Hotel is in a great location, clean and comfy bed.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely hotel, friendly welcome, neat and clean, perfectly positioned and tasteful decor. Everything I needed for an enjoyable stay.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was well appointed room comfortable with excellent bathroom
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Jessica Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, staff was so friendly and kind. Room was basic and comfy, just what we needed. Very close to Paddington station and Kensington palace
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for Hyde Park. Excellent pub The Swan nearby. Gorgeous breakfast and very clean.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable stay. We stayed here 2 separate occasions. The staff at the desk were very polite & accommodating during each stay.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Henrik

Liked: Property conditions & facilities

Friendly staff and nice breakfast.

Had a really nice stay. Friendly staff, good location, nice breakfast. The bed was a bit small and also the bathroom. Overall good value for money for a hotel in London.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely brilliant, really helpful and very polite and friendly.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Area , Decent Hotel.

Located in a good area close to local shops, pubs and eateries, as well as close tube stations for ease of getting around. Hotel is basic , simple and rooms fairly compact but perfectly fine as a base for London activities. Would stay again.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really value for money, nice location, friendly staff, breakfast is Ok. Rooms are clean and functioning.
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and breakfast staff are friendly. Food was decent. Room was clean. Good water pressure / hot water.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
The breakfast was a nice touch.
Stayed 8 nights in May 2023
Verified

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Near to areas and station.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Rohit

Liked: Cleanliness, amenities, property conditions & facilities
Had a great experience, stayed 3 nights and can’t complain about anything, except the bathroom was a bit small, but definitely not a major issue, would stay again. Fantastic location and very close to multiple train stations.
Verified

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
A small hotel in a converted Victorian building. The rooms are small and functional and the price is right.
Stayed 1 night in May 2023
Verified

6/10 Okay

Verified traveller

Just OK.

Room were both cramped and spacious ironically. Quiet area considering we were in London.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Annet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was small, but clean. The breakfast was fine.There were many options for public transport nearby so that was great. The location of the hotel was good too, very close to the park en shops nearby.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice place
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and clean, friendly staff

Very clean and very friendly lady on reception. Pleasantly surprised. Only negatives are the steep stairs after a long day in London haha. Very happy with our stay and would return. No aircon in room but wasn’t expecting any at the good value price.
Stayed 1 night in Jun 2025