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Grand Concerto Hotel

3.0 star property

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Photo gallery for Grand Concerto Hotel

Front of property
Front of property
Front of property
Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
164-166 Sussex Gardens, London, England, W2 1UD
  • Place, Hyde Park
    ‪5 min walk‬
  • Place, Marble Arch
    ‪13 min walk‬
  • Place, Oxford Street
    ‪4 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Single Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Quadruple Room

  • 17 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room (No Window)

In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room (No Window)

10.0 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Sofa Bed

Family Room with Sofa Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room with Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Sofa Bed

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Exterior

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About this property

Grand Concerto Hotel

Hotel with a 24-hour front desk, a short walk to Hyde Park
This smoke-free hotel features self parking, concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a front desk safe.
Grand Concerto Hotel offers 46 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Grand Concerto Hotel. During your stay, you're just a quick walk from Hyde Park. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and a local area shuttle.
  • Free WiFi
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the overall condition of the property and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
  • Local-area shuttle service available
As a guest of Grand Concerto Hotel, you'll find tour/ticket assistance, concierge services, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Secured parking on site (GBP 30 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (65 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 2 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport or ID copy.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Secured self-parking fee: GBP 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will not be accepted and will be returned to sender.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Castleton Hotel
Castleton Hotel London
Castleton London
Hotel Castleton
Castleton Hotel London, England

Reviews

Grand Concerto Hotel Reviews

8.6

Excellent

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 38 out of 69 reviews
Rating 8 - Good. 16 out of 69 reviews
Rating 6 - Okay. 10 out of 69 reviews
Rating 4 - Poor. 5 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

Reviews

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was booked to accommodate 4 adults which it did, however it was in the basement and felt a bit claustrophobic. I might not have booked if I knew ahead of time it was below ground. There was also a used bath towel hanging on the back of the bathroom door. Everything else looked clean and was probably just overlooked but still not a great thing to give you confidence that the room was cleaned properly. The staff was kind and the location great.
Stayed 1 night in Sep 2025

10/10 Excellent

Gordon, Port Coquitlam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great overall. Wonderful location with easy walking access to Paddington Station, lots of dining options, and many sights. The room was exceptionally small. Nowhere to open or store a suitcase, no drawers, no desk, no chairs to sit in, not even enough room to walk around the bed
Stayed 5 nights in Sep 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Absolute amazing great friendly check in and out. Really nice place for a weekend away.
Stayed 2 nights in Sep 2025

10/10 Excellent

gary w

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Alexandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Paddington station. Nice street with shops and cafes/bars.
Stayed 4 nights in Sep 2025

10/10 Excellent

Naoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities. Great options for breakfast. Tourists friendly. Small bathroom/bedroom so maybe not for those who are tall and large. very clean. One thing I didn’t like was the keycard system to turn on/off the light - it was inconvenient if you just need a small light. Overall everything was fantastic and I would definitely choose to stay here again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Spot - solid choice for a London explore

Terrific location - just a short walk from Paddington Station. The hotel was easy to find, they offered water & coffee while we waited for our room. Convenient to restaurants, Hyde/Kensington Park, shops & very nice pub - The Victoria - 2 blocks away. Clean & quiet - our room was on the lower level -typical of many London hotels. Paddington Station has a grocery store, lots of convenient shops & Tube Station. City sites 20 minutes away on the Tube.
Stayed 4 nights in Sep 2025

8/10 Good

Darren James

Liked: Cleanliness
Room size quiet small
Stayed 1 night in Sep 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione, personale gentile e competente. Colazione ottima
Stayed 2 nights in Sep 2025

10/10 Excellent

Eduarde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, small room.

Overall stay was good. Room was extremely tiny, would have been perfect for one person but with two people and two carry on suitcases you could barely move. Bed was very comfortable, room was very clean, amenities were good. Very great location, lots of shops annd restaurants nearby and very close to the trains with Piccadilly Circus only minutes away. Only other complaint would be the shower. Water would cut in and out multiple times during a shower, was very hard and took a long time to actually clean.
Stayed 1 night in Aug 2025

6/10 Okay

Stephenie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Garima

Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so good, the staff was very nice and the bedroom it was perfect for us
Stayed 4 nights in Aug 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Amenities
We loved the location of the Hotel. The staff was very friendly and helpful. Although small by Texas standards, the room and bed was very comfortable. We stayed 5 nights and would recommend this hotel
Stayed 5 nights in Aug 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for Paddington Station and surrounds. Facilities were very clean and tidy, front desk staff friendly and helpful. Breakfast was a little underwhelming but covered the basics (notable exception of NO marmalade!)… Would book again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities and beautiful facility. The bars and breakfast were great.
Stayed 4 nights in Aug 2025

10/10 Excellent

Nicholas

Stayed 2 nights in Aug 2025

4/10 Poor

Aislinn, Craigavon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Sofia

Liked: Cleanliness, property conditions & facilities, room comfort
The food excellent Polite staff Ambience of hotel was excellent Ordering taxi difficult
Stayed 8 nights in Jul 2025

4/10 Poor

Annalisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give this hotel a miss

My room was very small and at the time of are stay it was very warm and the fridge in the bedroom which had water in was not switched on so the washing was warm. On the day we departed a fire alarm went off st 7am which we did not appreciate as we had till 11am to check out . No communication from staff telling us what time reception was open till do the main doors lock at a certain time and upon checking out was never asked how are stay was i will not be stayed at this hotel again
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Stayed 7 nights in Aug 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little gem in good location

A real gem, great location friendly staff ans nice modern hotel Comfy and compact rooms but all you need
Stayed 5 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025