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citizenM Tower of London

4.0 star property

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Photo gallery for citizenM Tower of London

Check-in/check-out kiosk
Bar (on property)
King Room - Tower View | City view
Building design
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Place, St. Paul's Cathedral
    ‪19 min walk‬
  • Airport, London (LCY-London City)
    ‪21 min drive‬

Room options

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

8.8 out of 10
Excellent
(307 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - Tower View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Tower View

9.0 out of 10
Wonderful
(34 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Garden
citizenM London Bankside
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,020 reviews
The price is €153
includes taxes & fees
16 Nov - 17 Nov
citizenM London Bankside

About this property

citizenM Tower of London

Hotel with a restaurant, steps from Tower of London
A restaurant, a bar/lounge and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the sightseeing around citizenM Tower of London. During your stay, you're just a quick walk from Tower of London. Enjoy features like free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Tower of London and 12 minutes on foot from London Bridge
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CanteenM – On-site restaurant. Reservations are required.
CloudM – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Low-height desk (74 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1300 out of 1840 reviews
Rating 8 - Good. 352 out of 1840 reviews
Rating 6 - Okay. 106 out of 1840 reviews
Rating 4 - Poor. 47 out of 1840 reviews
Rating 2 - Terrible. 35 out of 1840 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Christian

Stayed 8 nights in Jul 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Putri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the vibe in this hotel – it feels really comfortable and welcoming. The room is a great size with plenty of storage space, and the staff are all very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff super friendly and helpful
Stayed 7 nights in Jul 2025

10/10 Excellent

Evan, Tacoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Will be recommending friends and family to stay at a Citizen whenever they are travelling
Stayed 6 nights in Jul 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well designed rooms, quiet given the location, nice roof top terrace and bar, great views of the Tower of London!
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, clean room with fridge to store drinks and food during the hot weather, good shower with nice amenities. Very enjoyable stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location by the Tower of London. Super convenient as the hotel is directly above the Tower Hill tube stop for the Circle and District lines. Loved the room set up - while it wasn’t the largest space it was very well laid out and efficient. There were two of us staying in the room and it never felt cramped. I was impressed with the Citizen M app and iPad which could be used to control everything in the room, including the blinds, lights, television and air conditioning. Everything worked seamlessly. The bed was larger than I expected and was super comfortable. Will definitely stay here again next time I am in London.
Stayed 3 nights in Jul 2025

10/10 Excellent

ALISTAIR, ESHER

Stayed 3 nights in Jul 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for single or couple visiting the city. Room is small but it’s good enough for what you need during your stay- a comfortable XL bed and hot shower after a long day of exploring the city. They are right, I didn’t want to get out of the shower! Super convenient getting around the city with The Circle Line’s Tower Hill train station being right underneath the hotel. Staffs are friendly and welcoming. They are able to hold your luggage if there is storage room available. Hotel decor is cozy & lovely as well. I believe their restaurant bar area is open 24/7. Perfect for red-eye flights or late night munchies. Would stay with CitizenM again next time.
Room with the Tower of London view
Stayed 3 nights in Jul 2025

4/10 Poor

Durga

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The people are really good The rooms are small , the room cleanliness is bad . We stayed for 7 days and bedsheets were not changed . The room dusting was not done . The pillows are very firm and the ac did not work We will not recommend to stay here Although it is very convenient for tube station
Stayed 7 nights in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Easy to check in; reasonable time and no hassle
Stayed 1 night in Jul 2025

10/10 Excellent

Gina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and breakfast awesome
Stayed 2 nights in Jul 2025

10/10 Excellent

Swapnil

Stayed 3 nights in Jul 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed and great location and transport links
Stayed 1 night in Jul 2025

2/10 Terrible

Bernard

Disliked: Staff & service

Unpaid Refund

There was no power to the room. So the TV and the plugs in the room did not work. The person at the front desk who's name is Joseph agreed to refund 25% of the cost. He also said he would email me to confirm this. I did not receive the refund or the email. I stayed in a Citizen M hotel in Paris in May. I had hoped for a similar experience in London. But it was sadly lacking
Stayed 1 night in Jul 2025

8/10 Good

pamela, Sherman Oaks

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely beautifully lit room was wall to wall bed… not kidding! You’ll hv to climb over your bed partner to get to the bathroom but you could just turn the pillows sideways. Love the hotel and staff was great. The roof top views were WONDERFUL!!!
Stayed 2 nights in Jul 2025

4/10 Poor

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the all electronic checkin/checkout and the room operating on an iPad with fancy lighting options. Rooms simple and functional. Breakfast buffet adequate. The lifts are a bit slow and seem to stem from the early 19th century, if your room is in the lower levels you may want to use the stairs. Otherwise very pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bruk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Farhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super modern and comfortable stay
Stayed 1 night in Jul 2025

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Room is insanely small
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and close to the tube. Check in and out was easy and seamless. The room was cozy and comfortable! Love the iPad and lighting. I definitely eill stay there again.
Stayed 2 nights in Jul 2025