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citizenM Tower of London

Property class: 4

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Photo gallery for citizenM Tower of London

Lobby sitting area
View from property
Bar (on property)
Bar (on property)
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
40 Trinity Square, London, England, EC3N 4DJ
  • Place, Tower of London
    ‪2 min walk‬
  • Place, Tower Bridge
    ‪9 min walk‬
  • Place, London Bridge
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪84 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(17 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 1 King Bed (Mobility Accessible, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Premium Room, 1 King Bed (View) | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
The Tower Hotel, by Thistle
London City Centre
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
4.2 out of 5, Very good, 9,803 reviews
The price is €142
includes taxes & fees
4 May - 5 May
The Tower Hotel, by Thistle

About this property

citizenM Tower of London

A restaurant, a bar/lounge and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Tower of London offers 370 accommodations with iPads and a safe. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the sightseeing around citizenM Tower of London. During your stay, you're just a quick walk from Tower of London. Enjoy features like free WiFi in public areas, plus 2 coffee shops/cafes and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 8 meeting rooms
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Tower of London and 12 minutes on foot from London Bridge
There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 8 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Tower of London also features multilingual staff, coffee/tea in common area, and express check-in.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 11 AM.
CanteenM – On-site restaurant. Reservations are required.
CloudM – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20.50 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 26 2026 to April 26 2026 (dates subject to change):
  • One of the bars/lounges
The property will be renovating from 19 April 2026 to 19 April 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20.50 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in.
No visitors or unregistered guests are allowed at the property after midnight.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1355 out of 1959 reviews
Rating 8 - Good. 388 out of 1959 reviews
Rating 6 - Okay. 123 out of 1959 reviews
Rating 4 - Poor. 54 out of 1959 reviews
Rating 2 - Terrible. 39 out of 1959 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Fareeda

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 8 nights in Dec 2025

8/10 Good

TIMOTHY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean a different concept from normal hotels as if you need the restroom you have to monover over you partner but everthing else was good ...dont have the brown sause with breakfast its not good as i didn't no you could mess that up ...but for a short stay was enjoyable would sray again .
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very much a great place to stay will return as we have on everal ocations
Stayed 5 nights in Jan 2026

10/10 Excellent

Deyanah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing and wonderful customer service! Nil was so so sweet
Stayed 2 nights in Jan 2026

6/10 Okay

La Juan C.

Liked: Cleanliness, property conditions & facilities
My room was very cold. I was given an extra duvet but it wasn’t helpful. Extremely uncomfortable. I also sent a message about transportation from the airport and I didn’t receive a response until the day that I was arriving.
Stayed 2 nights in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location , same service as other Citizen M I’ve stayed at.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rose

Stayed 1 night in Jan 2026

10/10 Excellent

Raquel

Stayed 1 night in Oct 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service
Loved the quirky room and beautiful view! Only shame that no tea coffee facilities in the room and had to go down to bar to get hot water and supply your own stuff from local supermarket.
Stayed 1 night in Jan 2026

10/10 Excellent

Mahindra

Liked: Cleanliness, amenities, property conditions & facilities
Very amazing stay
Stayed 5 nights in Jan 2026

8/10 Good

Alana

Stayed 4 nights in Jan 2026

4/10 Poor

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Daughter loved her room, I found it small, and unbearable stuffy.
Stayed 1 night in Jan 2026

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was ok but small. It had a mini bar with nothing in it. A very large bed which required you to climb over your partner to get into bed. The view from this over £300 room was a brick wall only 3 meters away. The room was controlled using an iPad which only worked when it felt like it. On a good note, the staff where very friendly and helpful. The breakfast was substantial, varied and well prepared. The upper floor bar was only available if you pre-booked tickets but you could go in for an entrance fee of £150 pounds per couple after 10 pm.
Stayed 1 night in Dec 2025

8/10 Good

Ian

Stayed 3 nights in Jan 2026

10/10 Excellent

Stewart

Business traveller
Liked: Cleanliness, staff & service, amenities
Great hotel, really central. Modern and very clean
Stayed 2 nights in Dec 2025

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and location
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Stayed 2 nights in Dec 2025

2/10 Terrible

Bella

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible customer service, terrible staff! This is the worst Marriott experience I’ve ever had
Stayed 1 night in Dec 2025

6/10 Okay

Nelson

Stayed 7 nights in Dec 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the CitizenM. Always friendly, helpful staff. Great amenities. Rooms are small but very comfortable.
Stayed 4 nights in Dec 2025

10/10 Excellent

Jake

Stayed 3 nights in Dec 2025

2/10 Terrible

James

Stayed 3 nights in Dec 2025

8/10 Good

Kira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is literally right by the public transport train however, it’s not in the main area for tourist things other than the tower bridge and London bridge. There are lots of cute bars and restaurants in walking distance. It was do cute and great price very clean just very small good for1 or 2 ppl max.
Stayed 5 nights in Dec 2025

10/10 Excellent

Laura M

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room and great location!
Stayed 5 nights in Dec 2025