This smoke-free hotel features a 24-hour front desk, free self-parking and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
Civic Hotel offers 31 accommodations. Housekeeping is provided on a daily basis.
During your stay at Civic Hotel, you'll be close to Twickenham Stadium. Enjoy features like free WiFi in public areas and free self-parking.
Free WiFi and wired Internet in some public areas
Free self-parking
Amenities include multilingual staff
6 minutes by car from Airport Bowl and 7 minutes from River Thames
Civic Hotel offers its guests multilingual staff. Public spaces have free WiFi and wired Internet. Free self parking is available.
This Hounslow hotel is smoke free.
Property amenities
Internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Limited on-site self parking
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible path of travel
More
Smoke-free property
Policies
Check-in
Check-in start time: 1:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Payment types at the property
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Civic Hotel Hotel
Civic Hotel Hounslow
Civic Hotel Hotel Hounslow
Civic Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great staff, very welcoming and willing to answer any of our questions as tourists. The room was confortable and clean. The hotel is a 5 mn walk to the underground station and very convenient for it is situated in zone 5.
I definitely will stay at the hotel again next time I go to London.
Conveniently located for my early morning flight from Heathrow - a 10min walk to the underground and 15mins on the underground. There was a bus stop immediately outside the hotel too - and a few shops next to the underground station.
Tim
Stayed 1 night in Sep 2024
Verified
8/10 Good
Joyce
28 Sept 2024
Liked: Staff & service
All staff are friendly, polite, helpful and understanding.
Thanku for taking care of me so well 😊
Joyce
Stayed 6 nights in Sep 2024
Verified
10/10 Excellent
Paul
25 May 2024
Liked: Staff & service
Nice new ensuite.
Paul
Stayed 1 night in May 2024
Verified
8/10 Good
Christopher
30 May 2024
Liked: Cleanliness, staff & service
Basic, but did the job for one last night before flying out. Parking was tight, but that was to be expected.
It was great, unfortunately no hot water first morning but it was fixed. Just an unforseen incident. Staff were friendly and was clean.
Deborah
Stayed 2 nights in Jun 2024
Verified
6/10 Okay
Robert
18 Oct 2022
Liked: Cleanliness, room comfort
Man in a suitcase
The hotel was handy for I was workings The room I stayed in was clean and compact. Staff on reception were pleasant. Didn't have breakfast at the hotel so can't comment.
Overall okay for a two night stay
Robert
Stayed 2 nights in Oct 2022
Verified
6/10 Okay
Cynthia
1 Oct 2022
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The staff was very helpful. It would have been nice if the reception area was bigger. There needs to be bannisters that extend up the full length of the stairs. The price and location were very good.
Cynthia
Stayed 2 nights in Sep 2022
Verified
8/10 Good
Richard
13 Oct 2022
Liked: Cleanliness, staff & service, amenities
Welcome was warm and helpful. Rooms show some signs of refurbishment though the passage ways were uneven and slightly dangerous with the walkway carpets that were laid down.
We were looking for a modest price hotel in a convenient location, and this suited our needs. It was clean and in a good condition. The staff were under pressure during breakfast, but did their best. More staff could be employed.
Overall for the price we paid it was what we expected.
John
Stayed 3 nights in Jul 2024
Verified
6/10 Okay
Heather
22 May 2024
I stayed for one night. It was average to what I needed. If I was to stay there longer I probably wouldn't stay there.
Heather
Stayed 1 night in May 2024
Verified
2/10 Terrible
John
13 Feb 2023
Disliked: Room comfort
Avoid
We stayed here for one night recently. The walls are paper thin. There was banging, crashing and shouting almost all night long.
Stayed for 1 night. Room and toilet was very clean.
Thing to improve: We saw a mouse in the room when we returned in the night. That is a health hazard and not expected from hotel at this price especially given everything else was good about the room.
Was not happy for them to photocopy my driving license found a old work I’d. Basic but ok for the price.
Dave
Stayed 1 night in Jul 2022
Verified
6/10 Okay
Kathryn
30 Aug 2022
Liked: Cleanliness, staff & service
Disliked: Amenities
This stay was not as advertised. The building doesn’t even look like the photos, the room definitely didn’t look like the photos. It was clean but tiny and felt like a hostel. Fine if you’re on a budget and close to the Piccadilly line to get to Heathrow.