Concierge services and dry cleaning are available at this aparthotel. Each apartment provides a kitchen with a fridge, an oven, a microwave and a dishwasher. A washing machine, free WiFi and a hairdryer are among the other amenities available to guests.
Elysian House-Kensington Serviced Apts offers 11 accommodations with a hairdryer and an iron/ironing board. This London aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Accommodation at this 4-star aparthotel has kitchens with fridges, microwaves, kitchenware and utensils and dishwashers.
During your stay at Elysian House-Kensington Serviced Apts, you're just a quick walk from Natural History Museum. Features include dry cleaning service and concierge services. This upmarket aparthotel has 11 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
Each apartment offers a kitchen, a washing machine and a fridge
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Services include dry cleaning/laundry, a concierge and luggage storage
Steps from Natural History Museum and 13 minutes on foot from Hyde Park
As a guest of Elysian House-Kensington Serviced Apts, you'll find concierge services and dry cleaning/laundry services. The front desk is open around the clock.
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transport
No on-site parking available
Kitchen
Cleaning supplies
Cookware, dishware, and utensils
Dishwasher
Freezer
Microwave
Oven
Paper towels
Refrigerator
Bathroom
Free toiletries
Hair dryer
Laundry
Dry cleaning/laundry service
Washing machine
Comfort
Heating
Pets
No pets allowed
Suitability/Accessibility
No lift
Services and conveniences
Concierge services
Iron/ironing board
Luggage storage
Location highlights
Near a health/beauty spa
Near a hospital
Near a metro station
Near a zoo
Near an outlet shopping centre
Near the airport
Things to do
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
11 units
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you
Pets
No pets allowed
Children and extra beds
Children are welcome.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Elysian House-Kensington Serviced Apts London
Elysian House-Kensington Serviced Apts Aparthotel
Elysian House-Kensington Serviced Apts Aparthotel London
Elysian House-Kensington Serviced Apts Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 18 out of 33 reviews
10 - Excellent
18
Rating 8 - Good. 4 out of 33 reviews
8 - Good
4
Rating 6 - Okay. 3 out of 33 reviews
6 - Okay
3
Rating 4 - Poor. 1 out of 33 reviews
4 - Poor
1
Rating 2 - Terrible. 7 out of 33 reviews
2 - Terrible
7
7.6/10
Cleanliness
7.8/10
Amenities
6.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Cristiane
28 Nov 2025
Cristiane
Stayed 1 night in Nov 2025
6/10 Okay
Rachel
11 Aug 2025
Disliked: Property conditions & facilities
This property needs some help, a few amenities were non-compliant, parts of the kitchen were not secure and very skimpy. There were sheets and towels all over the hallway. And we were skeptical about the cleanliness of the apartment.
I have traveled quite a bit globally and this was without a doubt the worst stay that I've ever had. We booked a 4 bedroom with 3 queen beds and 1 single bed for our stay. The 1 single bed was actually a cot with sheets and not what was shown in the pictures. When we brought this up, it wasn't fixed.
It was obvious that the room hadn't been cleaned before our arrival because the dinner table and kitchen counters had dirt and dust all over them.
The heaters weren't working in three of the four rooms in the apartment. This was finally fixed after a couple of days.
The microwave didn't work so they had to bring a replacement.
The worst of all were the showers. It four days before they fixed our showers correctly after having to suffer with freezing cold and scolding hot water in the showers. They came out the first two times to fix them and it wasn't corrected. Then they changed the water pump, still didn't work. Finally on the fourth day they changed the thermo and it finally worked.
Communication sucked, the owner and the property manager weren't helpful. The owner even told us if it was him he would checkout and stay somewhere else.
But they still refused to give us a refund.
I could not say all that I want on this review because of the character limit but I would stay far away from this place.
It is a scam and ripoff.
Travis
Stayed 7 nights in Mar 2025
10/10 Excellent
Lizanne
Travelled with family
22 Feb 2025
Liked: Cleanliness, room comfort
Comfortable and convenient apartment
Lovely apartment conveniently located within walking distance of two tube stations. The apartment was well appointed and extremely comfortable.
Was advised as we arrived at Heathrow that the Apartments had been flooded.With a few minutes notice we had to find alternate accommodation for the same week as the Chelsea flower Show.The apartments then advised Hotels.com we failed to arrive and attempted to keep our payment for 7 nights!
Thank goodness for the Fraud team at Hotels.com/Expedia for sorting out our refund
Steve
Stayed 7 nights in May 2024
8/10 Good
Richard
Travelled with family
24 Jul 2024
overall a good stay
Beautiful apartment in a fantastic location. Building and apartment needs upkeep. The unit does not have AC, only one bed is King and the other is Queen.
Richard
Stayed 7 nights in Jul 2024
10/10 Excellent
Kim
21 Jul 2024
Kim
Stayed 4 nights in Jul 2024
10/10 Excellent
Scott
Travelled with family
12 Jul 2024
Liked: Cleanliness, room comfort
Very nice big place in a spectacular location. Everything as advertised
Everything was amazing, best location to the centre side.The host was very helpful and helped us when we needed highly recommend this place and will stay again
Location is perfect with lots of shops, restaurants, museums and a nearby underground stop. The apartment was very clean and easy to access. Communiation with the host was great. A small binder or notebook containing instructions on how to use the washer/dryer combo, the dishwasher and how to adjust the heat would have been nice as they were not intuitive. There unfortunately was not mirror in the master bathroom but there were others in the apartment. We had a very comfortable stay and would book again on our next trip to London.
Laura
Stayed 5 nights in Apr 2024
10/10 Excellent
Adelina
Travelled with family, Travelled with group
16 Nov 2025
Liked: Cleanliness, amenities
Super appartement
Bien situé
Quartier propre et sécurisée
C'est mon nouveau logement à londre 😉👍
Adelina
Stayed 3 nights in Nov 2025
2/10 Terrible
Anders
Travelled with family
24 Oct 2025
Disliked: Cleanliness, room comfort
We did not get the three bedroom apartment we had booked and thus not space for the family.
On a beaucoup apprécié notre logement avec vue sur le musée d’histoire naturelle.
L’appartement était propre et décoré avec classe.
On y reviendra avec plaisir