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Holiday Inn Hotel & Suites London by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites London by IHG

Exterior
Exterior
Hypo-allergenic bedding, down duvets, desk, blackout curtains
Exterior
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
855 Wellington Rd S, London, ON, N6E3N5
  • Place, White Oaks Mall
    ‪14 min walk‬
  • Place, Parkwood Hospital
    ‪5 min drive‬
  • Place, Victoria Hospital
    ‪7 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room

8.8 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed, Microwave

8.0 out of 10
Very good
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(68 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

8.4 out of 10
Very good
(6 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Minifridge)

8.0 out of 10
Very good
(18 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, down duvets, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Hotel & Suites London by IHG

This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Hotel & Suites London by IHG offers 143 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites London by IHG. During your stay, you're just a quick walk from Landmark Cinemas 8 London. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes by car from Budweiser Gardens and 12 minutes from University of Western Ontario
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites London by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 1215 square feet (113 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites London by IHG. Free self parking is available.

This 3-star London hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,215 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London By Ihg London
Holiday Inn Hotel Suites London
Holiday Inn Hotel Suites London an IHG Hotel
Holiday Inn Hotel & Suites London by IHG Hotel
Holiday Inn Hotel & Suites London by IHG London
Holiday Inn Hotel & Suites London by IHG Hotel London

Holiday Inn Hotel & Suites London by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 445 out of 1007 reviews
Rating 8 - Good. 292 out of 1007 reviews
Rating 6 - Okay. 146 out of 1007 reviews
Rating 4 - Poor. 58 out of 1007 reviews
Rating 2 - Terrible. 66 out of 1007 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Stayed 2 nights in Nov 2025

8/10 Good

Xiu Ting

Liked: Cleanliness, staff & service
Convenient, free coffee and hot water station, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2025

8/10 Good

Oreste

Stayed 1 night in Nov 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely front desk woman, friendly and accommodating. Room was great.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Outstanding customer service, JD at the concierge was a great host both days. The hotel itself is a bit dated, but it was very clean and we will stay again
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

Laurat

Stayed 1 night in Nov 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

DAVID

Stayed 2 nights in Aug 2025

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

Karleen

Travelled with partner
Staff was very nice and hotel was clean and nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Alfonso

Stayed 1 night in Nov 2025

8/10 Good

Weisheng

Stayed 1 night in Nov 2025

8/10 Good

Alondra Edith

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great, room had trash from past cx and missing coffee supplies
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Were upgraded to a suite and enjoyed our stay much more than just having a room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay I enjoy staying there when I am in town
Stayed 1 night in Oct 2025

4/10 Poor

William

Travelled with family
Liked: Cleanliness, staff & service
- we stayed two nights, and on both nights, early in the morning there was shouting and loud talk by other guests in the corridor outside which woke us up. When we tried calling the front desk about the above issue the room telephone did not work - its was dead. We tried calling the hotel using our own phone but just got repeating messages We reported the phone problem to the front desk after the first night, but the phone was still dead the second night. - after checking in, the room key did not work and I had to return to reception to get it fixed. The next day after returning to the hotel, the room key did not work and I had to go back to reception to get it fixed again. - in the room, there was only water cup in the bathroom and there was only one regular tea bag in the room.
Stayed 2 nights in Nov 2025

8/10 Good

Amanda

Stayed 1 night in Nov 2025

8/10 Good

Rima

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Clean room, comfortable bed.
Stayed 1 night in Nov 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All is good
Stayed 1 night in Oct 2025

10/10 Excellent

Rob

Stayed 1 night in Oct 2025