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Hotel Riu Plaza London Victoria

4.0 star property

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Photo gallery for Hotel Riu Plaza London Victoria

Front of property
Bar (on property)
Front of property
Reception
Standard Room, 1 King Bed | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

View in a map
1 Neathouse Place, London, England, SW1V 1LH
  • Place, Victoria Station Travel Information Centre
    ‪2 min walk‬
  • Place, Apollo Victoria Theatre
    ‪2 min walk‬
  • Place, Buckingham Palace
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(84 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(195 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed) | 1 bedroom, minibar, in-room safe, desk

Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

8.4 out of 10
Very good
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed OR 2 Single Beds and 1 King Sofa Bed

View all photos for Deluxe Family Triple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

Deluxe Family Triple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed) | 1 bedroom, minibar, in-room safe, desk

Deluxe Family Triple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

8.6 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite

Family Suite | 1 bedroom, minibar, in-room safe, desk

Family Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Presidential Suite Package

Presidential Suite Package | 1 bedroom, minibar, in-room safe, desk

Presidential Suite Package

  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Standard Double Room Single Use, 1 Double Bed

Standard Double Room Single Use, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use, 1 Double Bed

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double or 2 Single Beds, No Windows

Deluxe Room, 1 Double or 2 Single Beds, No Windows | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 Double or 2 Single Beds, No Windows

7.6 out of 10
Good
(53 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, No Windows

Family Room, No Windows | 1 bedroom, minibar, in-room safe, desk

Family Room, No Windows

7.6 out of 10
Good
(11 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | View from room

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Riu Plaza London Victoria

Hotel with free breakfast, near Buckingham Palace
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning and a 24-hour front desk. Change of towels is available on request
Hotel Riu Plaza London Victoria offers 435 air-conditioned accommodations with minibars and a safe. 42-inch LED televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hotel Riu Plaza London Victoria gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Victoria Station Travel Information Centre and 12 minutes on foot from Buckingham Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Hotel Riu Plaza London Victoria also features a 24-hour fitness centre, dry cleaning/laundry services, and a lift.

This 4-star London hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hotel Riu Plaza London Victoria has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height door lock
  • Magnifying mirror
  • Raised toilet seat (50 centimetre high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riu Plaza London Victoria
Hotel Riu Plaza London Victoria Hotel
Hotel Riu Plaza London Victoria London
Hotel Riu Plaza London Victoria Hotel London

Hotel Riu Plaza London Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1902 out of 3030 reviews
Rating 8 - Good. 700 out of 3030 reviews
Rating 6 - Okay. 240 out of 3030 reviews
Rating 4 - Poor. 91 out of 3030 reviews
Rating 2 - Terrible. 97 out of 3030 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy and close to main tourist attractions. Included breakfast was a massive positive
Stayed 2 nights in Aug 2025

10/10 Excellent

Tammy

Stayed 1 night in May 2025

10/10 Excellent

paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfest
Stayed 5 nights in Aug 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Bruno Henrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Aug 2025

10/10 Excellent

Lillebert

Stayed 4 nights in Aug 2025

10/10 Excellent

shujung

Travelled with family
Stayed 6 nights in Aug 2025

10/10 Excellent

Josephine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Tharesha Amelia

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 7 nights in Aug 2025

10/10 Excellent

KE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Harmeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and well appointed. The staff was extremely warm and helpful. The breakfast was very good.
Stayed 1 night in Aug 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

vijay

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent location, delicious breakfast, clean and modern rooms. Overall a fantastic place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great walkability property. It's about a 5-minute walk to Buckingham Palace. A 30 second walk to Victoria station. Lots of shopping and restaurants nearby.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lars

Stayed 5 nights in Aug 2025

8/10 Good

Kimberlee, Collingwood

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right close to everything in Victoria. Place wanted passports to check-in. If you aren’t a customs agent or an airline or cruise ship, you’re not getting my passport. Place smelled like smoke. Breakfast looked amazing but all the hot food was cold. Wouldn’t stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Liru

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

6/10 Okay

Alejandro

Travelled with family
Liked: Amenities
Buen hotel. Buen servicio. Buena ubicación. Buen desayuno. Tuvimos un detalle de un ruido de plomeria, pero nos cambiaron de habitación. Si volveria a llegar al hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Aaron

Stayed 4 nights in Aug 2025

4/10 Poor

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Ridiculous access

We were placed in the annex on the first floor above the dining room. To access our room, we had to go up two flights, weave through a maze of hallways with poor signage, and back down a flight. Elevators were slow and there were too few. We could only exit our side of the building during breakfast hours. Our window view was a gravel rooftop in a light well. We felt like we were given a less desirable location because we booked through the app. The hotel is very sustainably conscious and I appreciated the carafe for water in the room. The beds and bedding were very comfortable. We couldn’t figure out how to use the TV until the third day because the instructions were confusing. The staff were friendly and helpful. The breakfast was varied and plentiful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

6/10 Okay

dave

Travelled with family
During checkout they said they needed to charge a city tax of $224.37. While waiting for my Uber ride they said they made a mistake and told me they refunded the entire amount. However when I returned home, I discovered they only refunded me $222.60. I don’t believe these people are very honest and likely pull this scam with many customers.
Stayed 1 night in Aug 2025