Hotel Riu Plaza London Victoria

4.0 star property

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Photo gallery for Hotel Riu Plaza London Victoria

Presidential Suite Package | In-room dining
Creator video
Family Suite | Minibar, in-room safe, desk, laptop workspace
Front of property
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Explore the area

View in a map
1 Neathouse Place, London, England, SW1V 1LH
  • Place, Victoria Station Travel Information Centre
    ‪2 min walk‬
  • Place, Apollo Victoria Theatre
    ‪2 min walk‬
  • Place, Buckingham Palace
    ‪11 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(106 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(228 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(35 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Family Quadruple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed OR 2 Single Beds and 1 King Sofa Bed
  • Free Wi-Fi

Deluxe Family Triple (1 KingBed and 1 Sofa Bed)/ (2 TwinBed |Sofa Bed)

8.8 out of 10
Excellent
(20 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Family Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

Presidential Suite Package

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed
  • Free Wi-Fi

Standard Double Room Single Use, 1 Double Bed

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Deluxe Room, 1 Double or 2 Single Beds, No Windows

7.8 out of 10
Good
(62 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Family Room, No Windows

7.2 out of 10
Good
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Riu Plaza London Victoria

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning and a 24-hour front desk. Change of towels is available on request
Hotel Riu Plaza London Victoria offers 435 air-conditioned accommodations with minibars and a safe. 42-inch LED televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Hotel Riu Plaza London Victoria gets high marks from our customers. During your stay, you're just a quick walk from Apollo Victoria Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute walk from Victoria Station Travel Information Centre and 13 minutes on foot from Buckingham Palace
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The business-friendly Hotel Riu Plaza London Victoria also features a 24-hour fitness centre, dry cleaning/laundry services, and a lift.

This 4-star London hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Hotel Riu Plaza London Victoria has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (90 centimetre wide door)
  • Low-height door lock
  • Magnifying mirror
  • Raised toilet seat (50 centimetre high)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (115 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Riu Plaza London Victoria

Hotel Riu Plaza London Victoria Hotel

Hotel Riu Plaza London Victoria London

Hotel Riu Plaza London Victoria Hotel London

Hotel Riu Plaza London Victoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2382 out of 3738 reviews
Rating 8 - Good. 865 out of 3738 reviews
Rating 6 - Okay. 271 out of 3738 reviews
Rating 4 - Poor. 105 out of 3738 reviews
Rating 2 - Terrible. 115 out of 3738 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Penny

Liked: Cleanliness, staff & service
Staff, spacious room and bathroom, clean, good location.
Stayed 2 nights in Feb 2026

8/10 Good

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and all staff friendly
Stayed 1 night in Feb 2026

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Breakfast choice was fantastic and staff was great
Stayed 2 nights in Feb 2026

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely views, location, great breakfast
Stayed 1 night in Feb 2026

4/10 Poor

mark

Liked: Cleanliness
Disliked: Staff & service
reception staff not friendly, supply of hot drinks in the room not enough, no poached or fried eggs for breakfast, not good value for money.
Stayed 1 night in Feb 2026

10/10 Excellent

wayne

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Feb 2026

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities
Room was very good , staff were great . Location was good
Stayed 3 nights in Feb 2026

10/10 Excellent

Maria Dina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, hotel brilliant Really enjoyed ours stay
Stayed 5 nights in Feb 2026

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff lovely. The location was perfect for the tube to get about lonfon
Stayed 3 nights in Feb 2026

10/10 Excellent

Gino

Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities
Spotless room. Wonderful location near Victoria Station and the underground. Near Apollo Victoria theatre for seeing ‘Wicked’. Varied breakfast with lots of choice.
Stayed 1 night in Feb 2026

6/10 Okay

Bernadine

Travelled with group
Liked: Cleanliness
I recently stayed at Hotel Riu Plaza London Victoria for a birthday trip and unfortunately had a mixed experience. On the positive side, the location is excellent. It’s in a very convenient area with easy access to transport, restaurants, and major attractions, which made exploring London simple and enjoyable. However, the service and room experience were disappointing. At check-in, the staff member did not go over any key information such as breakfast times, check-out procedures, or hotel amenities. We were left to figure everything out ourselves, which didn’t feel very welcoming — especially given that this stay was noted as a birthday trip when I made the booking. Our room was located in the basement, which raised a few concerns. Guests staying on upper floors had to scan their keycard in the lift to access their level, providing an added sense of security. However, because we were in the basement, there was no restricted access required, meaning anyone could potentially come and go freely in that area. This did not feel particularly secure. Additionally, the room had no windows at all. Personally, I found this concerning from a safety standpoint in the event of a fire or emergency. The lack of natural light and proper ventilation also made the room feel quite enclosed.
Stayed 3 nights in Feb 2026

8/10 Good

Paul

Stayed 1 night in Feb 2026

10/10 Excellent

Juhong

Stayed 2 nights in Feb 2026

10/10 Excellent

Øyvind

Stayed 3 nights in Feb 2026

8/10 Good

Daphne

Liked: Cleanliness, property conditions & facilities
Great size of room/washroom coupled with great location! The breakfast buffet was amazing - we enjoyed our experience. Only drawback is the hard tiling in the rooms - could use a rug or bring your slippers!
Stayed 4 nights in Feb 2026

10/10 Excellent

Shima

Stayed 1 night in Feb 2026

10/10 Excellent

Nick

Stayed 2 nights in Feb 2026

10/10 Excellent

Brian Hugh

Stayed 2 nights in Jan 2026

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean spacious room. Great breakfast with lots of choice. Very convenient location for transport, shopping and sightseeing.
Stayed 1 night in Feb 2026

10/10 Excellent

Guy

Stayed 2 nights in Feb 2026

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was my birthday and I had been kindly given some tea in English phone boxes this was very nice of them
Breakfast there was plenty to choose from and jt was very nice
Birthday surprise
Stayed 1 night in Feb 2026

2/10 Terrible

Ala

Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just right at this hotel.. felt like home and warm welcome
The room
Breakfast
Stayed 1 night in Feb 2026