Spencer Hotel and Conference Centre

3.0 star property
VIP Access

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Photo gallery for Spencer Hotel and Conference Centre

Terrace/patio
Exterior
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

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551 Windermere Rd, London, ON, N5X 2T1
  • Place, University of Western Ontario
    ‪10 min walk‬
  • Place, London Health Sciences Centre
    ‪18 min walk‬
  • Place, Masonville Place
    ‪18 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(42 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed

9.4 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Executive Studio Suite, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 2 Queen Beds

8.4 out of 10
Very good
(26 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 Queen Bed

8.8 out of 10
Excellent
(19 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Spencer Hotel and Conference Centre

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference centre and a microwave in a common area. Housekeeping is available on request.
Spencer Hotel and Conference Centre offers 125 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch LCD televisions come with digital channels.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna, a 24-hour fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Spencer Hotel and Conference Centre's great location. During your stay, you'll be within walking distance of University of Western Ontario. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and complimentary bicycles
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 15 minutes by foot from University of Western Ontario and a 3-minute drive from Masonville Place
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Spencer Hotel and Conference Centre offers its guests a sauna, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 25000 square feet (2323 square metres) and includes a conference centre. A terrace, a vending machine, and a garden are also featured at the business-friendly Spencer Hotel and Conference Centre. Self parking is free.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Ashers Dining Room – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 25 for adults and CAD 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ashers Dining Room

Things to do

  • 24-hour gym
  • Beach volleyball
  • Billiards/pool table
  • Free bicycle rentals
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (25,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift
  • Thin carpet in room

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1932
  • Georgian architecture
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 65.00 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • An off-lead area is available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 25.00 for adults and from CAD 25.00 for children
  • Pet fee: CAD 65.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ivey Leadership Centre
Ivey Spencer
Ivey Spencer Leadership
Ivey Spencer Leadership Centre
Ivey Spencer Leadership Centre Hotel
Ivey Spencer Leadership Centre Hotel London
Ivey Spencer Leadership Centre London
Spencer Ivey
Spencer Ivey Leadership Centre
Spencer Leadership Centre
Ivey Spencer Leadership Centre London, Ontario
Ivey Spencer Leadership London
Ivey Spencer Leadership Centre Hotel
Ivey Spencer Leadership Centre London
Ivey Spencer Leadership Centre Hotel London

Spencer Hotel and Conference Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 960 out of 1516 reviews
Rating 8 - Good. 355 out of 1516 reviews
Rating 6 - Okay. 123 out of 1516 reviews
Rating 4 - Poor. 46 out of 1516 reviews
Rating 2 - Terrible. 32 out of 1516 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Egor, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
I had the best breakfast for that money.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shawn, THORNTON

Stayed 1 night in Nov 2025

10/10 Excellent

Barb

Stayed 1 night in Nov 2025

4/10 Poor

Xiu Ting

Disliked: Cleanliness, amenities
The room was not accessible by elevator, which was not mentioned on the Hotels.com listing. The duvet cover was also noticeably smaller than the duvet itself — quite concerning from a hygiene standpoint, as the uncovered duvet is likely touched by every guest. Additionally, the water pressure and temperature during the shower were inconsistent, making it difficult to bathe comfortably. Overall, a disappointing experience.
Stayed 1 night in Nov 2025

10/10 Excellent

monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always enjoy my stay here. The front desk always is friendly.
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a stay in London and much more economical than other hotels. Room was simple, not overly large, but had what you needed. Facilities was large, equipped with a good fitness centre, dining hall with a great breakfast and lounge.
Stayed 2 nights in Nov 2025

6/10 Okay

Leslie

Disliked: Cleanliness
I have stayed here three times before, and this visit was disappointing. The room was in need of attention— wallpaper seams were separating, water stains on the walls, there were pieces of pretzel on the floor and we did not have any pretzels. There was a dog barking in a nearby room that was annoying.
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness
A wonderful stay with exceptionally helpful and friendly staff A great property
Stayed 1 night in Nov 2025

10/10 Excellent

GUOQIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite place, lots of parking , good for conference meeting
Stayed 1 night in Nov 2025

8/10 Good

Alayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff was courteous. temperature fluctuated throughout the night - not always comfortable no matter where we set the thermostat.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin

Stayed 1 night in Nov 2025

10/10 Excellent

M

Stayed 1 night in Nov 2025

8/10 Good

Adrienne

Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

10/10 Excellent

jianfei

Stayed 1 night in Nov 2025

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff.
Stayed 1 night in Nov 2025

10/10 Excellent

akram

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Nov 2025

10/10 Excellent

Peidong

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff at checkin were very friendly. It is a large facility, with checkin being at the back of the property it made for a long walk to the rooms at the front but otherwise excellent overall and location for our visit to Western University was good.
Stayed 1 night in Nov 2025

6/10 Okay

Stacey

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Halls and spaces a bit run down and dorm like. Clean bedding and rooms.
Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
Rooms were great...beds even better,!! Staff were excellent, courteous and helpful. Thankful for late check out.
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities
The staff were great.. Offered recommendations for sites around town. The breakfast at the restaurant was delicious. Our room was really clean and so quiet!!.
Stayed 2 nights in Nov 2025

8/10 Good

Don

Liked: Cleanliness, amenities, property conditions & facilities
Clean well appointed room. Very comfortable bed and good duvet, Solid clean/new shower with strong water pressure. Solid buffet with omelette station. Easy free parking. Very good value
Stayed 1 night in Nov 2025

6/10 Okay

Jon

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

jianfei

Stayed 1 night in Nov 2025