See all properties

New Road Hotel

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for New Road Hotel

Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Serves breakfast, lunch and dinner
Loft, Terrace | City view
Loft, Hot Tub | Terrace/patio
Loft (Spa bath) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
103-107 New Road, London, England, E1 1HJ
  • Brick Lane
    ‪7 min walk‬
  • Tower of London
    ‪16 min walk‬
  • Tower Bridge
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Pocket Room

Pocket Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Pocket Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Twin

Warehouse Twin | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse Twin

  • 16 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Loft, Hot Tub

Loft, Hot Tub | Terrace/patio

Loft, Hot Tub

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft (Spa bath)

Loft (Spa bath) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Loft (Spa bath)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft, Terrace

Loft, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Loft, Terrace

  • City view
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Warehouse Family

Warehouse Family | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse Family

  • 26 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

View all photos for Warehouse K

Warehouse K | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse K

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Warehouse X

Warehouse X | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Warehouse X

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Tower Hotel, by Thistle

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, (7258)
The price is €161
for 1 room
includes taxes & fees
8 Jun - 9 Jun
The Tower Hotel, by Thistle

About this property

New Road Hotel

Family-friendly hotel with 24-hour front desk and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and conference space. Housekeeping is available on request.
New Road Hotel offers 80 air-conditioned accommodations with a safe and a hairdryer. 49-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include free toiletries and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of New Road Hotel's great location. During your stay, you're just a quick walk from Brick Lane. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Mr White's Chophouse
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from East London Mosque and 9 minutes on foot from Brick Lane
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include 2 meeting rooms and coworking spaces.

WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A library, a vending machine, and an arcade/games room are also featured at the family-friendly New Road Hotel.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 10:00 AM.
Mr White's Chophouse – This restaurant specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Bar – This bar specialises in British cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.
Cereal Grind Coffee Shop – This cocktail bar specialises in British cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hungarian, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar
  • Cereal Grind Coffee Shop
  • Mr White's Chophouse

Things to do

  • Arcade/game room
  • Bicycle storage
  • Billiards/pool table
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 431 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Champagne service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Road Hotel London
New Road London
New Road Hotel Hotel
New Road Hotel London
New Road Hotel Hotel London

New Road Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 978 reviews
Rating 8 - Good. 303 out of 978 reviews
Rating 6 - Okay. 100 out of 978 reviews
Rating 4 - Poor. 37 out of 978 reviews
Rating 2 - Terrible. 27 out of 978 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a really nice stay at the NRH, everything in the room was clean and the location was conveniently close to the train stations. I would stay here again.
Stayed 4 nights in Feb 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Amin

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
nice building. Rooms were small but they were fine.
Stayed 4 nights in Feb 2025

4/10 Poor

Antonio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Request for Compensation Due to Misleading Informa

I stayed in room 102 at your hotel last night. I am writing to formally lodge a complaint regarding misleading information on your website and the unsatisfactory experience I had during my stay. I specifically chose your hotel based on the claim that the room would be soundproofed, which was a major factor in my booking decision. However, this information turned out to be completely false. Both my wife and I were unable to sleep due to the lack of sound insulation in the room. Throughout the night, we were disturbed by the sounds of ambulances passing by, car alarms going off, and conversations from people walking outside, all of which made it impossible for us to rest. As a result, I feel that I wasted £120 on a room that did not meet the basic standards I expected. This not only ruined our night’s sleep but also impacted our plans for the following day, as we were too exhausted to carry out our activities. Considering the significant inconvenience caused, I believe it is only fair to request compensation for the distress and poor experience I endured. I would appreciate it if you could offer a resolution that reflects the disappointing nature of this stay. I look forward to hearing from you soon. Best regards, Antonio Mendes
Stayed 1 night in Feb 2025

4/10 Poor

RED

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruce, Kingston upon Hull

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff and unique Hotel. The Room clean and comfortable. Short walk to the Station.
Stayed 3 nights in Feb 2025

8/10 Good

Philip

Stayed 1 night in Jan 2025

4/10 Poor

Ian

Business traveller
Don’t think the room had double glazing so it was very cold and very noisy.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gianmarco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

anita

Stayed 1 night in Feb 2025

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room and it was on the 2nd floor. Quite retro loft apartment chic. Small, but well arranged. Comfy bed, but way too much road noise from 11pm to 1am. I set my phone to play some ‘sea sounds’ that almost covered the noise. Nice breakfast. Staff great.
Stayed 1 night in Feb 2025

10/10 Excellent

Viola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel! It was very clean and had nice decor. I didn’t spend much time there except to sleep and shower, but the bed was comfortable and front desk staff very friendly! Would highly recommend
Stayed 3 nights in Jan 2025

10/10 Excellent

Luke

Stayed 1 night in Jan 2025

8/10 Good

Dan

Stayed 1 night in Jan 2025

6/10 Okay

Nathan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Dom

Travelled with family
Liked: Cleanliness, staff & service

80% to being perfect.

Check in was good, room requests good, no kettle or fridge in the room but hot water and complimentary instant tea, coffee and hot chocolate on each level. I'd say the room is 85 percent there, boxing in around the window blinds would create a perfect black out, dimmerable lighting and a lamp would be ideal. Aircon was randomly noisy. The usual bright flashing smoke detectors and emergency lighting. The check out process was good; didn't check out breakfast or bar but looks nice. For the price point, great hotel nothing stand out.
Stayed 1 night in Jan 2025

10/10 Excellent

Federico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotlessly clean & great staff

Spotlessly clean room & hotel.Really comfy room & great shower. Really friendly staff.Khadija was really kind & showed me some different room types as i was consideribg a different room for next time. I am already in the process of booking my next stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Pauline

Stayed 1 night in Jan 2025

8/10 Good

Kalen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025