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Novotel London Wembley

4.0 star property

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Photo gallery for Novotel London Wembley

Breakfast, lunch, dinner served; international cuisine
Reception
1 bedroom, minibar, in-room safe, desk
Miscellaneous
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • Parking available

Explore the area

View in a map
5 Olympic Way, Wembley, England, HA9 0NP
  • Place, Troubadour Wembley Park Theatre
    ‪3 min walk‬
  • Place, OVO Arena Wembley
    ‪6 min walk‬
  • Place, Wembley Stadium
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

9.6 out of 10
Exceptional
(25 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(20 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel London Wembley

Pet-friendly hotel connected to a shopping centre in Wembley with a restaurant
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre. Change of towels is available on request
Novotel London Wembley offers 235 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they can't get enough of Novotel London Wembley's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Wembley Stadium. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Elements
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the clean guestrooms
  • Within a 10-minute walk of OVO Arena Wembley and Wembley Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 2 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Novotel London Wembley. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wembley hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Elements – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 25 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Handrails in stairways (100 centimetre high)
  • Lift (124 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 21.00 per person
  • Self-parking fee: GBP 25.00 per night
  • Pet fee: GBP 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Wembley Novotel
Novotel London opening April 2014
Novotel London opening April 2014 Hotel
Novotel London opening April 2014 Hotel Wembley
Novotel London Wembley opening April 2014
Novotel London Wembley Hotel
Novotel London Wembley
Novotel London Wembley Hotel
Novotel London Wembley Wembley
Novotel London Wembley Hotel Wembley

Reviews

Novotel London Wembley Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 603 out of 1001 reviews
Rating 8 - Good. 247 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

Reviews

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Had two bookings, the staff accommodated us with an easy swap over and early check in. The room was spacious, comfortable and quiet. The hotel was perfect for a match at Wembley and shows In London. The staff were very friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

K S

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with superb room facilities and close to shops, transport and local dining places. Lovely and friendly hotel staff, both at reception and the dining area. The room cleaners also were very polite, friendly and ensured the rooms were always cleaned when I was out. Overall, a very nice hotel to stay with families.
Stayed 3 nights in Aug 2025

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

The staff are friendly, helpful and excellent. The hotel is in a great location, very close by tube to central London. The rooms are very clean and comfortable We got to check in early with the help of Mabel who was so helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Manisha

Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Super helpful staff, arrived well before check in time, found me an available room. Great location just minutes walk to Wembley Stadium
Stayed 1 night in Jul 2025

10/10 Excellent

Indira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic for going to the Oasis concert. Hassle free, friendly and helpful staff, DJ playing Oasis music in the lobby. Best decision I made to stay there.
Stayed 1 night in Aug 2025

8/10 Good

Nicola

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good location

Would have liked to have been served before non hotel guests at bars
Stayed 1 night in Aug 2025

10/10 Excellent

Jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location for Wembley!!

The perfect location for our one night stay after watching Oasis at Wembley stadium! Close to the tube and a 5 min walk to the stadium entrance. Friendly, helpful staff, a nice bar area inside and out and clean rooms. Only downside was the large walk in shower in our room. No rain shower and the wand flex was so twisted it wouldn’t sit straight so we had to hold it while showering, not ideal. Also, we couldn’t shut the glass bathroom doors. Again, not ideal. However despite these niggles, I Would recommend and stay again.
Stayed 1 night in Jul 2025

4/10 Poor

Andrew

Liked: Cleanliness
Pillows not too comfy, rooms poorly lit too dark not much light
Stayed 2 nights in Jul 2025

10/10 Excellent

Kernpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean spotless room and bathroom. Great service from front desk.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Our stay was good. We book our breakfast ,and the food were amazing, the service was nice too. Hassan one of the staff is very accomodating and also Sree during our check-out. A lady in reception during our check-in who gave us the key needs more training on good and proper attitude towards asian guests like us. We feel not too welcome at your hotel for what she has showed us. She always stared and smiled to her collegue while I am talking to her and telling something. Me and my wife was very upset at that moment but we remained quite and calm. Her colleague is very professional and did'nt bother of what she was trying to tell or show. Our 3 days stay is really not enough especially on our last day and we feel start to love and enjoy the place.
Stayed 2 nights in Jul 2025

6/10 Okay

mark

Liked: Cleanliness
.
Stayed 3 nights in Jul 2025

10/10 Excellent

Katarzyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Wembley events with lots of dining and shopping around
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

QIQI

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room doors are too loud. I can hear other room doors at nights. This affects my sleeps.
Stayed 6 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

We arrived early and were greeted by Sam on Reception. He was absolutely lovely and we said we were early and wasn't expecting our room to be ready, so we would leave our bags and come back. Sam very kindly worked his magic and said our room was available. So thank you very much to Sam for his extra effort. We loved our stay the room was spotlessly clean and so quiet even though the hotel was very busy, our room was on the front above the entrance but we heard nothing. The bed was really comfortable and the shower was huge. Thank you and see you again when we visit Wembley.
Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Stayed 1 night in Jun 2025

8/10 Good

Chiu Fai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 16 nights in Jul 2025

10/10 Excellent

Donna

Stayed 1 night in Jul 2025

10/10 Excellent

S

Stayed 1 night in Jul 2025

8/10 Good

Chiu Fai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

2/10 Terrible

Param Dhanajay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025