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OYO Townhouse New England, London Victoria

3.0 star property

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Photo gallery for OYO Townhouse New England, London Victoria

Front of property
Lobby
Breakfast area
Deluxe Triple Room | Desk, iron/ironing board, free WiFi, bed sheets
Deluxe Triple Room | Bathroom | Shower, rainfall showerhead, towels

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
20 Saint Georges Drive, Victoria, London, England, SW1V 4BN
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Place, Apollo Victoria Theatre
    ‪8 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Triple Room

  • 10 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Quadruple Room

  • 14 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

OYO Townhouse New England, London Victoria

Hotel with a 24-hour front desk, near Buckingham Palace
A 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel.
OYO Townhouse New England, London Victoria offers 25 accommodations. LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

During your stay at OYO Townhouse New England, London Victoria, you're just a quick walk from Apollo Victoria Theatre. Features include free WiFi in public areas.
  • Free WiFi
  • Services include luggage storage
  • Within a 15-minute walk of Victoria Station Travel Information Centre and Sloane Square
OYO Townhouse New England, London Victoria offers its guests a lift. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Accessibility

  • Lift (432 centimetre wide door)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 60 per accommodation, per stay
  • A damage deposit of GBP 60 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel New England
New England Hotel London
Oyo England, London Victoria
OYO Townhouse New England Victoria
OYO Townhouse New England London Victoria
OYO Townhouse New England, London Victoria Hotel
OYO Townhouse New England, London Victoria London
OYO Townhouse New England, London Victoria Hotel London

Reviews

OYO Townhouse New England, London Victoria Reviews

6.8

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 80 out of 448 reviews
Rating 8 - Good. 140 out of 448 reviews
Rating 6 - Okay. 112 out of 448 reviews
Rating 4 - Poor. 68 out of 448 reviews
Rating 2 - Terrible. 48 out of 448 reviews

Reviews

2/10 Terrible

Toni Markus

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that worked for this place was the bed, it was comfy. Hot water stopped working, worked later. No AC but a fan in the room. Remote stopped working and tv had to be turned off and on for it to change a few channels and stop working. Not sure what was worse, the sewer smell or the "air freshener " to cover the smell. Loud outside . Lift only stopped on -0,5 1,5 or 2,5 so you had to still walk in stairs.
Stayed 4 nights in Aug 2025

6/10 Okay

stephen

Travelled with group
Liked: Cleanliness
Stay was fine however the property needs freshen up banister on staircase on third floor needs repair as it came off in my hand which is a serious heath and safety issue especially for young children . Room was quite warm .
Stayed 2 nights in Aug 2025

10/10 Excellent

Angelique

Stayed 2 nights in May 2025

8/10 Good

Chun Ming

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's compact and convenient. The staff member is very helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint room in downtown London, great walking distance to the palace, big ben, and victoria station and much more, staff was excellent and very helpful
Stayed 1 night in Jul 2025

2/10 Terrible

Maelene

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Absolutely Disgusting – Stay Away!

I don’t normally write reviews, but I felt obligated to warn others. This hotel was filthy. The room reeked of mildew and rot the moment we walked in — like a long-abandoned building with no fresh air in decades. Windows were sealed shut, offering no ventilation, and there was visible black mold creeping along the ceiling and in the bathroom. It felt unsafe, unsanitary, and honestly scary. We couldn’t relax for a second, let alone sleep. I don’t know how this place passes health inspections — it absolutely shouldn’t. Spend your money anywhere else.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
Location was not convenient for leisure travel. Hotel needs updates. All furniture is very old. Beds are not comfortable. Sheets were very stained.
Stayed 2 nights in Jul 2025

10/10 Excellent

Miles

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

erika

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Ok place, NEEDS AC!

Extremely small, bathroom is very little. It couldn’t use some deep cleaning of the walls and base boards. Shower door was missing the handle I was stuck in the shower for a bit. Upon my arrival at check in in I was told my room was not ready, waited for about 10 minutes. Which I didn’t really mind. What I did mind was once the room was ready and carried my luggage up, cleaning services had all the dirty laundry bags blocking the hallways I had to jump over and avoid about 4 big bags. My one complaint is, No AC, it was extreme hot, around 87 degrees hot with y a small fan. It was terrible. Location wise was great 10 mins walking distance from Victoria station, 20 mins from Buckingham palace. Lots of places to eat walking distance .
Stayed 2 nights in Jul 2025

2/10 Terrible

Ruth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Absolutely shocking accommodation. I have never ever written a review before as usually think “well it’s a bed and it’s clean” BUT the room was horrendous. There were holes in the walls, the plaster board was coming away from the bricks, the net curtains (at least I think that’s what they were meant to be) were totally shredded. The walls were dirty, the floor grimey and the beds under a dirty vile window. The 1 star is because the sheets were clean. I had my son with me and I almost turned and walked out. If it hadn’t have been Pride and BST at Hyde park I would have but London was heaving. The shower was just a trickle. The room was pokey and in a corner type space. I would never stay here again!
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Friendly greeting at check in. Clean and quiet. Covered what we needed for a quick overnight stay.
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Leyla

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Basic accommodation — suitable for a short 2-night stay.
Stayed 2 nights in Jul 2025

8/10 Good

Fiona

Stayed 1 night in Jun 2025

4/10 Poor

Michaela

Stayed 1 night in Jul 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value at an affordable price; and location was great
Stayed 1 night in Jun 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location. Very walkable to many restaurants, shops, and tourist sites. Room was very basic, 3 twin beds that were very comfortable. Property was clean and efficient. Shower was very small, and no early check ins are allowed, however, they had a storage room for our luggage, so we good drop it off and start exploring the area. Would recommend for short stays.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alain

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good area to stay in. The room is very small but clean abd pretty quiet. Very securecand a great price for a London Hotel in this location. Easy walk to Victoria Station.
Stayed 1 night in May 2025

8/10 Good

Jan Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Martin

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable and there was good hit water in the shower and its cheap, but thats about it.
Stayed 1 night in Jun 2025

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in May 2025

8/10 Good

Andrea

Liked: Staff & service
The GoodGreat location, within walking distance of the tube, buses, Chelsea flower show, eateries etc. not a fancy place by all means, just convenient and cheap. Also, we needed new towels and they were promptly given to us. The Bad: small room. Booklet in the room states breakfast served at 8, but there’s no breakfast at all. Chairs in the room were stained, would better be replaced. Shower door didn’t close all the way because it needs to be reajusted to railings. Again, a cheap and conveniently located hotel. If all you need is a place to shower and crash, great deal.
Stayed 3 nights in May 2025

4/10 Poor

Adam

Business traveller
Disliked: Cleanliness, staff & service

Average Room, GDPR nightmare

Room was average, bit worn and while clean was a bit dusty and stained in places. My biggest gripe was with check-in where I asked to provide a significant amount of PII (personal information) like postcode, DOB, Licence/Passport number and when I challenged as to why it was needed, how it was stored and disposed of (GDPR basics) I was told its part of registration and if i didn't provide it i couldn't stay. Sufficed to stay i'll be raising this matter with the ICO as it's a flagrant breach.
Stayed 2 nights in May 2025

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location walking to Victoria station. Nice staff, 24 hours front desk.
Stayed 3 nights in May 2025