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Rosemay Hotel

4.0 star property

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Photo gallery for Rosemay Hotel

Library
Deluxe Double Room | Minibar, in-room safe, individually decorated, individually furnished
Daily full breakfast (GBP 11 per person)
Reception
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Laundry

Explore the area

View in a map
116-118 Church Road, Hayes, England, UB3 2LW
  • Place, Lake Farm Country Park
    ‪9 min walk‬
  • Place, Minet Country Park
    ‪14 min walk‬
  • Place, Stockley Park
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪14 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Family Triple Room, Multiple Beds, Mobility Accessible | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2

View all photos for Family Quadruple Room, 2 Double Beds

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

  • Sleeps 4

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

  • Sleeps 3

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room

  • Sleeps 3

Similar properties

Exterior
Ibis budget London Heathrow Central
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, 2,919 reviews
The price is €42
includes taxes & fees
14 Dec - 15 Dec
Ibis budget London Heathrow Central

About this property

Rosemay Hotel

Hotel connected to a railway/underground station in Hayes with a coffee shop/cafe
A snack bar/deli, a coffee shop/cafe and self parking are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and a 24-hour front desk. Change of towels is available on request
Rosemay Hotel offers 33 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

With your stay at Rosemay Hotel, you'll be connected to a railway/underground station and within walking distance of Stockley Park. Features include free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a car charging station, multilingual staff and a terrace
  • 13 mi (20.9 km) from Natural History Museum and 13.1 mi (21.1 km) from Victoria and Albert Museum
  • Train station pick-up, train station drop-off and bus station shuttle shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. A terrace, multilingual staff, and a garden are also featured at Rosemay Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Rosemay Hotel was completed in December 2024.

Smoking is allowed in designated areas at this 4-star Hayes hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (GBP 20 per night)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Renovated entire property - December 2024
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11 for adults and from GBP 11 for children
  • Uncovered self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Rosemay Hotel offers transfers from the train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rosemay Hotel Hotel
Rosemay Hotel Hayes
Rosemay Hotel Hotel Hayes

Rosemay Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 129 out of 175 reviews
Rating 8 - Good. 33 out of 175 reviews
Rating 6 - Okay. 6 out of 175 reviews
Rating 4 - Poor. 5 out of 175 reviews
Rating 2 - Terrible. 2 out of 175 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rita-Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but can be noisy.
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to with public transportation
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our time here. Within walking distance of Tube so easy enough to use as base and to get around. We stayed as were seeing Coldplay at Wembley, good location for this. (Uber to Wembley £36 from here) Hotel finished to a very good standard, was nicely surprised. Staff really helpful and created a lovely relaxed atmosphere. Only downside was parking. Could park on what is a busy residential street for free or pay £20 a night to use hotel car parking. That said, would definitely consider using again if coming down to London.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Rosemay was truly wonderful. It is clean, quiet, and the staff went above and beyond to make our stay as nice as possible. The hotel itself is beautiful. The attention to detail is extraordinary from the Orwell library when you step in, to the cafe, to the rooms. The rooms include rain shower heads, heated towel racks and heated mirrors. There is a personal outdoor seating area where we able to quietly enjoy our hot tea that was provided. The breakfast is delicious, as are all the cafe options. It is these little touches that really elevate the quality of the hotel and set it apart from the rest. Beyond this, I want to mention how personal and helpful the staff was in assisting us in navigating our trip. As an American who had never traveled abroad, I was nervous about using the public transport. Not only does the Rosemay sit directly across the street from a bus stop, but the front desk took time to personally provide the best routes to take for both bus and rail to get to our travel destinations each day. This was instrumental in making our vacation the best we ever had. In conclusion, the property itself is beautiful, it's affordable, and the staff is friendly and helpful. It is also very close to Heathrow airport. I can not recommend this hotel enough and look forward to going back.
Stayed 7 nights in Jul 2025

10/10 Excellent

Steven

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Extremely friendly and helpful staff. Family owned.
Stayed 1 night in Aug 2025

10/10 Excellent

Divine

Stayed 2 nights in Jul 2025

8/10 Good

Karanpreet

Stayed 1 night in Aug 2025

10/10 Excellent

Divine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shankar, Auckland

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel to stay with the family and parking is bit expensive but guaranteed.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shankar, Auckland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel! We stayed here for 4 nights to visit our friends and family, location is ideal for travelling locally by car or public transportation
Stayed 1 night in Aug 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Amazing Staff. Great nights sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet comfy stay

The service was excellent you could tell they cared. They helped bring our bags up to our room and were courteous and responded to requests quickly. The shower was great and the room was comfy and clean.
Stayed 2 nights in Aug 2025

10/10 Excellent

Graham

Stayed 2 nights in Jul 2025

6/10 Okay

Canaan

Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay. Good comms, quick booking and check in, quiet and close to shops and eating out. The room was ok, all we needed on this occasion was a good night sleep so scored 5 out of 5 for that. However, think it'd be good to run a few minor checks and repairs in the bathroom/toilet and update or clarify information on the website. Main issue for us was that we chose to stay at this hotel because parking and ev charging were advertised as "available" but parking turned out to be at an additional £20 fee and were told ev charging was not functioning well. We managed to park on street so didn't need to pay in the end and charged ev at a nearby retail park so all worked out fine, but a bit of unnecessary uncertainty/stress. Other than that, if you're after a short, no fuss stay it was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Katelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Really great stay before catching my flight. Clean, helpful and kind staff, all around great property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarabjit

Stayed 11 nights in Jul 2025

10/10 Excellent

Deepakkumar, Birmingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is an issue. We booked in advance but still had an issue. Eventually the staff sorted it out. That was nice of him.
Stayed 1 night in Jul 2025

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable, goood value for money.

Immaculately clean and well presented. Unfortunately when we enterrd our room it was not made up, housekeeping had missed it. We were quickly shown t another room and all was ok. Air-conditioning was excellent snd much appreciated.
Stayed 1 night in Jul 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a family owned hotel. The owners and staff really cared about making our experience a good one. Our room was spacious, clean, and modern.
Stayed 3 nights in Jul 2025

10/10 Excellent

Aftab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed in a room for four adults on the third floor and honestly, we couldn’t have asked for a better experience. The room was spotless, spacious, and the beds and pillows were super comfortable—everyone slept really well. The staff stood out for being genuinely helpful and quick to respond whenever we needed anything. I was impressed by the little touches in the room, like all the different power sockets and USB ports, and there was plenty of closet space for our things. Parking right out front was convenient and reasonably priced, which made things so much easier for us. The location is perfect if you want to explore London. There are some great restaurants nearby, plus both the train station and the bus stop are just a short walk away—we found it really easy to get downtown. Breakfast was fantastic each morning, and overall, we left feeling like we got more than we expected. If it were possible, I’d give them an extra star. Highly recommended!
Stayed 2 nights in Jul 2025

10/10 Excellent

Graham

Business traveller
Liked: Property conditions & facilities, room comfort

Clean pleasant non chain option close to Heathrow

Well positioned hotel close to Heathrow with clean simple modern rooms and pleasant common areas both inside and outside. Limited free on street parking is an additional bonus for those on site early enough.
Stayed 2 nights in Jul 2025