Rosemay Hotel

4.0 star property

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Room options

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Family Triple Room, Multiple Beds, Mobility Accessible | Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room, 2 Double Beds

Family Quadruple Room, 2 Double Beds | Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Double Room

  • Sleeps 2

View all photos for Family Quadruple Room, 2 Double Beds

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room, 2 Double Beds

  • Sleeps 4

View all photos for Family Triple Room, Multiple Beds, Mobility Accessible

Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room, Multiple Beds, Mobility Accessible

  • Sleeps 3

View all photos for Deluxe Double Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Double Room

  • Sleeps 2

View all photos for Superior Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Superior Triple Room

  • Sleeps 3

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About this property

Rosemay Hotel

Hotel connected to a railway/underground station in Hayes with a coffee shop/cafe
A snack bar/deli, a coffee shop/cafe and self parking are available at this hotel. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and a 24-hour front desk. Change of towels is available on request
Rosemay Hotel offers 33 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Hayes hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

With your stay at Rosemay Hotel, you'll be connected to a railway/underground station and within walking distance of Stockley Park. Features include free WiFi in public areas, plus a coffee shop/cafe and a snack bar/deli.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a car charging station, multilingual staff and a terrace
  • 13 mi (20.9 km) from Natural History Museum and 13.1 mi (21.1 km) from Victoria and Albert Museum
  • Train station pick-up, train station drop-off and bus station shuttle shuttle service available for a fee
Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. A train station pick-up service, a train station drop-off service and a bus station shuttle are available for a fee. A terrace, multilingual staff, and a garden are also featured at Rosemay Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Rosemay Hotel was completed in December 2024.

Smoking is allowed in designated areas at this 4-star Hayes hotel.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 9:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered parking on site (GBP 20 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Renovated entire property - December 2024
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g. directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11 for adults and from GBP 11 for children
  • Uncovered self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Rosemay Hotel offers transfers from the train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Rosemay Hotel Hotel
Rosemay Hotel Hayes
Rosemay Hotel Hotel Hayes

Rosemay Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 193 reviews
Rating 8 - Good. 37 out of 193 reviews
Rating 6 - Okay. 8 out of 193 reviews
Rating 4 - Poor. 6 out of 193 reviews
Rating 2 - Terrible. 3 out of 193 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable room.
Stayed 1 night in Oct 2025

10/10 Excellent

Hina

Stayed 3 nights in Oct 2025

10/10 Excellent

Bronwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stranded at Heathrow overnight after a missed flight. Very helpful and kind receptionist. Compact and very clean and comfortable room.
Stayed 1 night in Oct 2025

10/10 Excellent

Caroline

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful small boutique hotel. Very welcoming and clean , comfortable and lovely breakfast . Only downside was the pillows were a bit big and chunky so softer ones would have been nicer but otherwise a great stay and would definitely go back .
Stayed 1 night in Oct 2025

10/10 Excellent

Ahmed

Travelled with partner
Liked: Amenities
Hospitality is 10/10 food was exceptional in the morning have recommended this hotel to my whole family exceptional staff very friendly and quick response time me and my wife had a great stay
Stayed 1 night in Oct 2025

8/10 Good

Tariq

Stayed 1 night in Sep 2025

10/10 Excellent

Nick, Five Ashes

Liked: Cleanliness, staff & service, property conditions & facilities
Was very pleasantly suprised. To be honest knowing the location my expectations were low. But this hotel is a real Gem. The room was spotless, with all the facilities you need. The location is great.
Stayed 1 night in Oct 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Carlyjo

Stayed 1 night in Sep 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived earlier than planned and the guy on the reception allowed us to check in and let us in our room early. The room is very clean with brilliant facilities. Although not in the ‘best’ of areas the hotel grounds and facilities make up for this. Bus stop conveniently across the road which gives access
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Yuka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Sundeep

Stayed 2 nights in Sep 2025

8/10 Good

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and clean modern room
Stayed 1 night in Sep 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the location is in a residential area - and doesn't look that good at first sight, it's actually a very good hotel, with all the latest conveniences. We were impressed. And the staff were terrific, helping us to get to a bus to Heathrow.
Stayed 1 night in Sep 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel close to Heathrow Airport
Stayed 1 night in Sep 2025

8/10 Good

Harjinder

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Claire

Stayed 1 night in Sep 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consider Rosemay Hotel as your Heathrow overnight.

I arrived late at night. The guy on reception was really welcoming and helpful. I had a heavy case and there's no lift, but he sprinted up to the first floor with my case. The room was fairly basic but clean and tidy and has tea/coffee. The shower was good. I had to go into London before my flight. I left my cases in the room and they were ready by reception on my return. It's worth considering this hotel if you're flying from Heathrow. Yes, the taxi fare is a bit more but the hotel price is competitive and includes breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Caosang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Wonderful
Stayed 1 night in Sep 2025

10/10 Excellent

stan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025

8/10 Good

Gabriella

Travelled with group
Liked: Cleanliness, staff & service, room comfort
This was a great budget-friendly spot. With just a 20 minute walk or short bus ride to the train station, it was very easy to commute in and out of the city. Staff was friendly and rooms were kept cleaned.
Stayed 4 nights in Sep 2025