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Ruby Stella Hotel London by IHG

Property class: 3

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Photo gallery for Ruby Stella Hotel London by IHG

Exterior
Bar (on property)
Interior
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
15-28 Eyre Street Hill, London, England, EC1R 5EW
  • Place, Russell Square
    ‪15 min walk‬
  • Place, St. Paul's Cathedral
    ‪17 min walk‬
  • Place, The British Museum
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Room (Nest Windowless)

Room (Nest Windowless) | Room amenity

Room (Nest Windowless)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Lovely)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Cosy)

Room (Cosy) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room (Cosy)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Corner (Wow)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Corner (Wow)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible (Lovely)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, Accessible (Lovely)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Ruby Stella Hotel London by IHG

This hotel features a 24-hour front desk, express check-in and free Wi-Fi in public areas. Other amenities include a vending machine. Change of towels is available on request
Ruby Stella Hotel London by IHG offers 153 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at Ruby Stella Hotel London by IHG, you'll be within walking distance of The British Museum. Free WiFi in public areas and breakfast (surcharge) are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Amenities include a lift and a vending machine
  • Just a 4-minute drive from St. Paul's Cathedral and a few minutes from The British Museum
As a guest of Ruby Stella Hotel London by IHG, you'll find a vending machine, express check-in, and a lift. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 22.45 per day)

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (119 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Off site parking fee: GBP 22.45 per day (0.2 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Ruby Stella Hotel London Hotel
Ruby Stella Hotel London London
Ruby Stella Hotel London Hotel London

Ruby Stella Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 422 out of 572 reviews
Rating 8 - Good. 107 out of 572 reviews
Rating 6 - Okay. 27 out of 572 reviews
Rating 4 - Poor. 8 out of 572 reviews
Rating 2 - Terrible. 8 out of 572 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had an overall lovely stay at Ruby Stella and stayed for three nights, from Friday to Monday. We arrived early on the day of check-in and were pleasantly surprised to be able to check in straight away, which we really appreciated. Unfortunately, there was an issue with the air conditioning in our original room. It made a loud noise that made it impossible to sleep. As we were out and about all day, we didn’t notice it until we went to bed, which resulted in us having to change rooms late at night. As there are no in-room phones and we were travelling from overseas, we had to go down to reception in our pyjamas to sort this out — not ideal. The staff member kindly mentioned that we would receive a small upgrade due to the inconvenience (which we hadn’t asked for), but when we moved rooms — after packing up and changing floors — the new room appeared to be exactly the same. This felt a bit odd, as it was mentioned but not followed through. Another confusing point was that our card was charged before we had even checked in, despite the booking stating that payment would be made at the hotel. In some cases, guests don’t necessarily secure a booking with the same card they intend to pay with, so clearer communication here would be appreciated.
Stayed 3 nights in Jan 2026

10/10 Excellent

lawrence

Stayed 2 nights in Jan 2026

10/10 Excellent

christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located. Clean. Great room. Amazing staff. Beautiful place
Stayed 1 night in Jan 2026

6/10 Okay

Russell

Travelled with partner
Disliked: Amenities
One lift broken, no access to stairs and very slow. Shower was lukewarm at best. Even the lovely room was very tight. My wife hurt her legs getting around the bed. Not keen on the glass/open shower toilet combo.
Stayed 1 night in Jan 2026

10/10 Excellent

Olivia

Stayed 1 night in Dec 2025

10/10 Excellent

Harriet

Stayed 1 night in Jan 2026

8/10 Good

A

Stayed 2 nights in Dec 2025

10/10 Excellent

Jamie-Lauren

Liked: Cleanliness, amenities, property conditions & facilities
Ruby Stella is a hidden gem! Within walking distance to Covent garden, oxford street and lots of shopping. Everything about our stay was perfect. Friendly staff, clean rooms, comfy beds, amazing breakfast, and late night food offerings. My boyfriend and I loved everything about it.
Stayed 6 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Really neat little hotel in a great location
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a good place to stay. The breakfast was good but a bit odd. The location lets this hotel down
Stayed 1 night in Dec 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities
The staff are super accommodating. Rooms and common areas are well kept. Each floor has a coffee and tea bar that is open 24/7.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was perfect. Only issue was I asked at reception if I had paid for a breakfast. They said no so I paid £36 for two. Transpires that the breakfast was free through hotels.com
Stayed 1 night in Dec 2025

10/10 Excellent

Marc

Stayed 1 night in Dec 2025

8/10 Good

Herbert

Liked: Cleanliness, staff & service, amenities
Staff are superb. Rooms are very small.
Stayed 4 nights in Dec 2025

6/10 Okay

Georgina

Stayed 1 night in Dec 2025

10/10 Excellent

natalie

Stayed 4 nights in Dec 2025

10/10 Excellent

Abby

Stayed 2 nights in Dec 2025

8/10 Good

Cindy

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy. The hotel is off the in a little alley but did not feel unsafe at night and was very quiet. It was close to train station. There was no fridge nor microwave and tea/coffee were shared in a common area. I appreciated the drink voucher in exchange of frequent room service and the bar was great!
Stayed 6 nights in Dec 2025

10/10 Excellent

Agatha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Great staff. Highly recommend.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sam

Stayed 1 night in Nov 2025

6/10 Okay

Daryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No hot water in shower for 2 days.
Stayed 2 nights in Dec 2025

10/10 Excellent

Agatha

Great staff. Lovely room. Highly recommend.
Stayed 1 night in Nov 2025