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Ruby Zoe Hotel London

3.5 star property

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Bar (on property)
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Wow Room | View from room
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
146 -164, Notting Hill Gate, London, England, W11 3QG
  • Place, Portobello Road Market
    ‪3 min walk‬
  • Place, Holland Park
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Nest Room

Nest Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Nest Room

9.4 out of 10
Exceptional
(34 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Cosy Room

9.2 out of 10
Wonderful
(71 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lovely Room

Lovely Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lovely Room

9.6 out of 10
Exceptional
(41 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Wow Room

Wow Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Wow Room

8.2 out of 10
Very good
(17 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lovely Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lovely Room

  • Sleeps 2

View all photos for Wow Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Wow Room

  • Sleeps 2

View all photos for Cosy Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Cosy Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Nest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Nest Room

  • Sleeps 2

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About this property

Ruby Zoe Hotel London

Hotel with a bar, 10-minute walk to Kensington Gardens
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Ruby Zoe Hotel London offers 170 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Ruby Zoe Hotel London. During your stay, you're just a quick walk from Kensington Gardens. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Kensington Gardens and 6 minutes from Hyde Park
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A vending machine, multilingual staff, and coffee/tea in common area are also featured at Ruby Zoe Hotel London.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Ruby Zoe Bar – On-site bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 34 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruby Zoe Bar

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 20 for adults and from GBP 20 for children
  • Off site parking fee: GBP 34 per day (0.6 mi away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Zoe Hotel London Hotel
Ruby Zoe Hotel London London
Ruby Zoe Hotel London Hotel London

Reviews

Ruby Zoe Hotel London Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 792 out of 1059 reviews
Rating 8 - Good. 189 out of 1059 reviews
Rating 6 - Okay. 47 out of 1059 reviews
Rating 4 - Poor. 18 out of 1059 reviews
Rating 2 - Terrible. 13 out of 1059 reviews

Reviews

10/10 Excellent

David

Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel, Miramar

Stayed 5 nights in Aug 2025

10/10 Excellent

Kent Vidar Helle, London

Stayed 4 nights in Aug 2025

2/10 Terrible

Henri

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

Woeful service. Rude staff

Unhelpful staff that were clearly prejudiced and didn’t want me in their hotel. Kept changing their policy to suit their ever changing biases. Didn’t clean my room once during the entire 3 days stay and it is safe to say I will not be staying there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Stayed 3 nights in Aug 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood and very close to the tube station.
Stayed 5 nights in Aug 2025

8/10 Good

Timothy

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Great but could be better with couple of tweaks

Great location, lovely rooms. Not sure about the university style communal hot water for drinks- better to have in the room really. Also communal ironing areas are a bit rubbish in practice. Funky hotel though and nice staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cassi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & spotlessly clean with a quirky edge

The hotel is great, the rooms have everything you could possibly need, the rooms are spotlessly clean with a very comfortable bed and great shower. The price I paid for 3 rooms for me and 2 work colleagues was very reasonable, I will definitely stay here again.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern place

Modern, clean, and bright place with youthful vibe. Great location with good access to tube.
Stayed 7 nights in Aug 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was absolute chaos. Comfy bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Stayed 5 nights in Aug 2025

10/10 Excellent

Rylan

Stayed 3 nights in Aug 2025

10/10 Excellent

Monica

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel last minute after leaving a poorly kept hotel and what a turnaround! This hotel is everything you need, want and more. Clean, fresh, it’s like a fun hostel only classy and clean. They have thought of everything, super eco friendly and gorgeous rooms and common areas. Breakfast was delicious and staff as SO friendly and helpful. Would rate higher if I could!
Stayed 2 nights in Aug 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds, good layout and great shower. cozy rooms are big enough for 2. Tea and coffee available at end of the corridors. Well insulated rooms, didnt hear any noise even located at the front of the hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and so accommodating. Only drawback was the AC unit in my room rattled and kept me awake
Stayed 2 nights in Jul 2025

10/10 Excellent

Pier Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool Boutique Hotel in Notting Hill

Excellent boutique hotel, great location!
Stayed 2 nights in Jul 2025

10/10 Excellent

Harmony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best shower ever! Loved the hotel products. The lounge is a vibe. Very deluxe breakfast. I had a great sunset view from my room. Great stay.
Stayed 2 nights in Jul 2025