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Sheraton Skyline Hotel London Heathrow

4.0 star property

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Photo gallery for Sheraton Skyline Hotel London Heathrow

Daily full breakfast (GBP 17.50 per person)
Meeting facility
Fitness facility
Cocktail bar, poolside views, open daily
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

View in a map
Bath Road (A4), Hayes, England, UB3 5BP
  • Place, Airport Bowl
    ‪5 min walk‬
  • Place, Stockley Park
    ‪5 min drive‬
  • Place, Twickenham Stadium
    ‪12 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪4 min drive‬

Room options

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(77 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, Club lounge access, Guest room, 1 Queen

Premium bedding, minibar, in-room safe, desk

Club Room, Club lounge access, Guest room, 1 Queen

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(62 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from property

London Heathrow Marriott Hotel

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.5 out of 5, Wonderful, 1,330 reviews
The price is €135
includes taxes & fees
12 Oct - 13 Oct
London Heathrow Marriott Hotel

About this property

Sheraton Skyline Hotel London Heathrow

Eco-certified hotel with 2 restaurants and 24-hour fitness centre
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Change of bedsheets is available on request
Sheraton Skyline Hotel London Heathrow offers 350 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Sheraton Skyline Hotel London Heathrow. During your stay, you're just a quick walk from Airport Bowl. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy Indian cuisine while dining at Madhus Heathrow
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests love the breakfast and restaurant
  • 13 minutes by car from Windsor Castle and 12 minutes from Royal Botanic Gardens, Kew
  • Pets welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 17 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 18148 square feet (1686 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Sheraton Skyline Hotel London Heathrow. For a fee, parking is available.

This 4-star Hayes hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Madhus Heathrow – This restaurant specialises in Indian cuisine and only serves dinner.
Sports Bar and Grill – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Sky Bar – This poolside cocktail bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Starbucks – This coffee shop only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (GBP 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: GBP 17.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Madhus Heathrow
  • Sky Bar
  • Sports Bar and Grill
  • Starbucks

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,148 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (190 centimetre wide door)
  • Low-height door lock
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 12
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 17.50 per person
  • Self-parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 12 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for the amount of your stay as well as a deposit for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Heathrow Skyline Sheraton
London Heathrow Sheraton Skyline
London Sheraton Skyline
Sheraton London Skyline
Sheraton Skyline Hotel London
Sheraton Skyline Hotel London Heathrow
Sheraton Skyline London
Sheraton Skyline London Heathrow
Skyline Hotel London Heathrow
Skyline Sheraton Heathrow London
Hayes Sheraton
Sheraton Hayes
Sheraton Skyline Hotel London Heathrow Hayes
Sheraton Skyline London Heathrow Hayes
Sheraton Skyline Hotel London Heathrow Hotel
Sheraton Skyline Hotel London Heathrow Hayes
Sheraton Skyline Hotel London Heathrow Hotel Hayes

Sheraton Skyline Hotel London Heathrow Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1011 reviews
Rating 8 - Good. 228 out of 1011 reviews
Rating 6 - Okay. 143 out of 1011 reviews
Rating 4 - Poor. 76 out of 1011 reviews
Rating 2 - Terrible. 67 out of 1011 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Travelled with family

Sheraton is politically incorrect

I had planned a trip from Tel Aviv through London, to Canada, and booked the Sheraton as my layover hotel. Because of the unrest in the Middle East, my flight was canceled, and when I tried to explain this to Hotels.com they said they would talk to the hotel. This proved futile so they suggested I email them directly and hopefully they would understand the circumstances. Their response was cut and dry - No. I will not visit Sheraton again in any city I travel to again.
Stayed 1 night in Jun 2025

2/10 Terrible

Syed

Disliked: Property conditions & facilities

Adequate but nothing special

No facilities. I stayed because of the swimming pool but they don’t have it anymore. Photos on hotels.com are misleading as the bar by the swimming is no longer there As no amenities, it should be a three star hotel, not four
Stayed 1 night in Jun 2025

6/10 Okay

Mark

Stayed 1 night in Jun 2025

4/10 Poor

Nadine

Disliked: Cleanliness, amenities
The best part of this property was the breakfast buffet and the kind server, Jasmeta who greeted us every morning with a smile. Unfortunately, our room was dusty, towels were removed daily but never replaced for our 4 guests until we asked, the TV did not work properly for the entire week and the outdoor Skyline area was closed. We brought the concerns to the front desk reps who told us the TVs were out in the entire hotel. With limited amenities during our stay, this hotel was not worth the price we paid.
Stayed 7 nights in Jun 2025

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel large rooms excellent service

Amazing hotel with excellent service! Very comfortable beds and large rooms. Restaurant inside nice. Will return
Stayed 1 night in Jun 2025

8/10 Good

Keith

Travelled with family and small children
Liked: Amenities
Smooth
Stayed 1 night in Jun 2025

6/10 Okay

Margarita

Travelled with family
Liked: Cleanliness, staff & service
1st room2089 smelled of cleaner covering a vomit smell? Changed to 2057 which smelled of cig smoke in Bathroom and was very hot. AC could not keep up. Set up for charging phones and plugs unacceptable, had to move furniture. Adaptor doesn’t fit in provided slot on desk.
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice. Service was great. We ate dinner at the hotel restaurant bar and it was good. We did have an issue with the tv turning on and off constantly so told the front desk and they had maintenance come fix asap. I think they need more signs in the hallways to direct you back to a lift/elevator. This hotel is HUGE and you can get lost trying to find a lift. Hotel was quiet so was able to get a good nights rest.
Stayed 1 night in Jun 2025

2/10 Terrible

kendra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This by far was one of the worst hotel experiences I’ve ever had. This hotel should certainly not have a 4 star rating. It is a horrible embarrassment to the Bonvoy Marriott brand. Literally the only saving grace of this hotel is that the staff was friendly and helpful. I had a 4 rooms with 5 night stay for our group. The AC did not work, the TV’s did not work, the refrigerator in one room did not work. The furniture is worn. The carpet though stained and lifting with rolls and creases. There is no cover sheet in any room, just a duvet as a cover. The tubs and deep and very slippery. The face bowl and floor tiles cracked in multiple places. The pillow on the beds ridiculously flat. Even if folded thrice you wouldn’t be comfortable. I cannot recall ever having such a horrible experience. This hotel should be a 1 star rating and removed from the Marriott brand. Once again it’s only saving grace was the professional and courteous staff.
Stayed 5 nights in Jun 2025

2/10 Terrible

Coriann

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had to move room three times. AC in all three rooms didn’t work. Bathtub drain clogged and repairman tried to use a gross toilet plunger to unclog. Staff was nice but that’s about all I can say.
Stayed 1 night in Jun 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worse hotel we have ever stayed at and left after one hour
Stayed 2 nights in Jun 2025

4/10 Poor

Christine

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Everything in the room was broken! The mattress was uncomfortable.
Stayed 1 night in Jun 2025

8/10 Good

Alexander

Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All very good and room upgrade wasmmuch appreciated. The rating would have been excellent overall if the TV had been working during our stay (room 2003). Staff were excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel stored our luggage while we visited London which was VERY helpful!
Stayed 1 night in Jun 2025

10/10 Excellent

Mary Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for one night before flying out of London. Nice room and staff.
Stayed 1 night in Jun 2025

4/10 Poor

Lesley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Positives - great view of the runway and good parking. Negatives - really poor room, very dated and old, bathroom tiny (especially the shower cubicle), felt unclean with hairs on the floor and carpet didn’t look hoovered, tv had a mind of its own and kept coming on and turning off! I would expect more of a Sheraton!
Stayed 1 night in Jun 2025

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite staff on check in. Clean hotel. Room was lovely and clean. Pizza was good value. Check out quick znd easy.
Stayed 1 night in Jun 2025

4/10 Poor

Alison

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was good with friendly staff! Booked 3 rooms for family for one night lay over. All 3 rooms had a television that switched itself off and on every 5 seconds! Complained numerous times and asked to be moved. Was told there was a problem with all of the hotel and they were working on it! But reception and bar televisions worked fine! Felt we were being lied too, and they were old t.vs not being replaced in many of the rooms. The air conditioning control unit was broken and half missing. Only decaf coffee available in the room. Had to ask for regular, which took staff ages to locate. A disappointing stay at this hotel! On check out they tried to offer free starbucks as compensation! No time to take advantage of the offer!
Stayed 1 night in Jun 2025

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Barbara

Liked: Property conditions & facilities
The Sherston was not only convenient, but quuite comfortable. My one complaint was the restautant. Very noisy and the food was just OK. The only other choice was Indian and flat out cant stand Indian food, way to spicy for me.
Stayed 1 night in Jun 2025

10/10 Excellent

Brijes

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025

2/10 Terrible

Maribel

Stayed 1 night in Jun 2025

8/10 Good

Atul

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giod
Stayed 1 night in Jun 2025