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Chelsea Green Hotel, Sonder by Marriott Bonvoy

4.0 star property

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Photo gallery for Chelsea Green Hotel, Sonder by Marriott Bonvoy

Lounge
Lounge
1 bedroom, individually furnished, iron/ironing board
Lounge
1 bedroom, individually furnished, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
35 Ixworth Place, London, England, SW3 3QX
  • Place, Natural History Museum
    ‪9 min walk‬
  • Place, Hyde Park
    ‪15 min walk‬
  • Place, Buckingham Palace
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬

Room options

View all photos for Room, 1 Double Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, individually furnished, iron/ironing board

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, individually furnished, iron/ironing board

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, individually furnished, iron/ironing board

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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View from property
The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™
  • Breakfast included
  • Free WiFi
  • 24/7 front desk
  • Extra beds/cots
3.8 out of 5, Good, 182 reviews
The Gilbert Hotel Kensington, Sonder Hotel by Marriott Bonvoy™

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Chelsea Green Hotel, Sonder by Marriott Bonvoy

Hotel with free breakfast, near Hyde Park
Along with a 24-hour front desk, this smoke-free hotel has free breakfast and free Wi-Fi in public areas. Housekeeping is available on request.
Chelsea Green Hotel, Sonder by Marriott Bonvoy offers 57 air-conditioned accommodations with a hairdryer and an iron/ironing board. Each accommodation is individually furnished. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested. Cots/infant beds (complimentary) are also available.
Our customers tell us that they can't get enough of the helpful staff at Chelsea Green Hotel, Sonder by Marriott Bonvoy. During your stay, you're just a quick walk from Cromwell Road. Features include free breakfast and free WiFi in public areas.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Services include a virtual front desk
  • Within a 15-minute walk of Victoria and Albert Museum and Sloane Square
Free breakfast is served daily. Public spaces have free WiFi.

This 4-star London hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:30 AM.

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

My Chelsea Hotel
myhotel Chelsea
My Hotel
myhotel Hotel Chelsea
Myhotel Chelsea Hotel London
Myhotel Chelsea London, England
myhotel Chelsea Hotel
Myhotel Chelsea London
My Chelsea London England

Reviews

Chelsea Green Hotel, Sonder by Marriott Bonvoy Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 220 out of 639 reviews
Rating 8 - Good. 237 out of 639 reviews
Rating 6 - Okay. 102 out of 639 reviews
Rating 4 - Poor. 54 out of 639 reviews
Rating 2 - Terrible. 26 out of 639 reviews

Reviews

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Xxxxx
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in this hotel for 2 nights. Had to make a noise complaint due to a loud buzzing noise that kept us awake
Stayed 2 nights in Aug 2025

10/10 Excellent

Pik Ha Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, tidy and spacious. a good choice for business trip
Stayed 3 nights in Jul 2025

2/10 Terrible

Katherine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

iain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 4 nights in Jul 2025

8/10 Good

Jennifer, London

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Loved the breakfast room, the staff and the neigbourhood, of this hotel! The interior is pleasant and has nice features. They clearly have a focus on the aesthetic. Needed more attention to cleanliness and guest comfort- my room had a noisy panel that went off at random times with a loud electronic sound- maybe the boiler? The sink was blocked and the cups and glasses dirty with coffee stain and toothpaste residue. The staff did come and change the glasses immediately when I complained. They tried to unblock the sink but it was blocked again the next day.
Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Stayed 1 night in Jul 2025

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really recommend hotel. Wonderful location and good room. Was a great surprise to learn we had breakfast included during our stay.
Stayed 5 nights in Jun 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - good hotel

We picked the least expensive room and it was nicely decorated but very small. Shower pressure is rubbish. The staff are friendly and helpful, lovely location. Complimentary breakfast is a nice touch but stale pastries
Stayed 2 nights in Jun 2025

4/10 Poor

Daniel

Stayed 4 nights in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at the Sonder and once again, really impressed. A great spot in Chelsea at a very reasonable price in comparison. Staff are always helpful and the room has everything you need.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel and staff - overall - were lovely. 1st room was nice but cleaning could do with a little more scrutiny : for instance the walls were still dirty, smudged with previous tenants toothpaste, and the second room clearly had someone smoking in the room prior to us checking in. Not a pleasant feeling
Stayed 1 night in May 2025

6/10 Okay

Robert

Liked: Cleanliness
Stayed 2 nights in Jun 2025

4/10 Poor

Sara Schaefer

Travelled with family
Disliked: Amenities, property conditions & facilities
Awful - massive rip-off for the price. Nasty and unhelpful staff (our room was ready at 3 pm but he said if we entered before 4 pm they would charge us $50, ridiculous at a $450/night hotel) He made us sit and watched the clock before he gave us the keys. Then, the coffee maker was broken, the hook in the bathroom was very obviously broken and should have been fixed and we were kept awake all night by the guest in the room next door snoring — showing how cheap and flimsy the hotel was. Sonder is a RIP OFF - so many better hotels around London and Chelsea for the price.
Stayed 1 night in May 2025

4/10 Poor

Shang

Travelled with family
Disliked: Amenities, property conditions & facilities
We had to pay 35 pounds for earlier check in at 1:30 pm. Then at 3 pm, a fire alarm went off which interrupted our sleep. Room facilities were poor, which had only one small chair and desk. They don’t provide any cleaning at all. You have to ask for towels and toilet papers. No tissue box.
Stayed 3 nights in May 2025

2/10 Terrible

Sara

We arrived at 3 pm and were told our room was ready, but that if we wanted to enter before 4 pm, we would have to pay an additional “early” check in fee of $30. Ridiculous. The man at the check in made us sit there for 1 hour watching the clock before he “allowed” to enter our room at 4 pm. 3 pm is hardly “early” check in and plus the room was ready - absolutely no effort was made to be accommodating, instead just to extort us for $30.
Stayed 1 night in May 2025

4/10 Poor

Rosamund

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Everyone booking this hotel should be aware that they do not service the rooms during your stay. It is small, basic and ends up dirty if you stay longer than a night.
Stayed 3 nights in May 2025

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff are not interested and look like they don’t want to be there. The door lock system is absolutely stupid. The room was clean and the bed was very nice. Breakfast was basic and no one could work out the coffee machine it was too complicated.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location close to Chelsea Common, and an easy (and beautiful) walk to South Kensington, is just amazing. And the relatively low cost to stay, I'd say, was very compelling for the area. The simple breakfast was high quality and well done. The rooms were simple, bare but had what you needed, and most importantly, very well priced. Highly recommended.

4/10 Poor

Rosamund

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I stayed for three nights and the room was not serviced once. I asked for fresh towels and they never arrived. Breakfast is poor. The area is quiet, perhaps a bit far to tube stops but great to get a real taste of Chelsea and the Kings Road.
Stayed 3 nights in Apr 2025

10/10 Excellent

Claire

Liked: Staff & service, property conditions & facilities
Superb location, great value for money, lovely accommodation - very comfortable
Stayed 1 night in Apr 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Maya

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room great staff. I needed a safety mat for a very slippery shower none provided. No instructions on how to use the oven in the kitchenette. Otherwise perfect for our stay and would return.
Stayed 1 night in Mar 2025

8/10 Good

Sabine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As I mentioned on another stay there, I think the floor in the rooms I stayed in (during my stays there) need a bit of TLC. They look old and dingy and well-worn, are getting grey, so it give the impression the room is not clean… Also it would be nice to get some tissues or cottons in the bathroom. This time around there was no cream in the bathroom either. Those are little things that goes a long way… We had a big room with sitting room and the bed is extremely confortable, the sofa bed is lumpy (we did not use the bed part of it). But the location is excellent, the staff very nice, the breakfast pretty good.
Stayed 4 nights in Feb 2025