Star Hotel

2.0 star property

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Photo gallery for Star Hotel

Triple Room | Desk, blackout curtains, free cots/infant beds, free WiFi
Reception hall
Garden
Reception hall
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

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97-99 Shepherds Bush Road, London, England, W6 7LP
  • Kensington High Street
    ‪13 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪13 min walk‬
  • Westfield London Shopping Centre
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Room options

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds

Single Room

9.2 out of 10
Wonderful
(15 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 10 sq m
  • Sleeps 3
  • 2 Single Beds

Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Star Hotel

Hotel in London, near Kensington High Street
This smoke-free hotel features express check-out, free Wi-Fi in public areas and a vending machine.
Star Hotel offers 22 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Star Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Kensington High Street. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Kensington High Street and Olympia Conference and Exhibition Centre
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Star Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 382 out of 635 reviews
Rating 8 - Good. 189 out of 635 reviews
Rating 6 - Okay. 50 out of 635 reviews
Rating 4 - Poor. 9 out of 635 reviews
Rating 2 - Terrible. 5 out of 635 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Georgia

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
front-desk was friendly and helpful. The place has no lift. Single rooms are really small and the place is dimly-lit. I think the property can consider changing to some brighter lights. The rooms were very clean and there is daily housekeeping. I booked the single room for about 87 GBP per night. I found it a bit overpriced for the value this hotel had to offer. They had very limtied amenities, no fridge, no washing machine or dryer for self-service laundry, no safe in rooms. My single room was so small i barely had space to open my luggage. My stay overall was pleasant. I just feel overcharged bc I found other hotels at similar prices with better facilities and ambience. Also, the security of the hotel is not the best. Many other hotels have stricter security systems that make you feel at ease during your stay. The front gate has no code or lock. Only the front door has a lock. I did not see any CCTVs in the corridors. There are no room safes also as previously mentioned. The location is great. There is a Tesco Superstore nearby that makes it very convenient to shop. There are also two stations it is near - Hammersmith and Shepherd's Bush.
Stayed 2 nights in May 2025

10/10 Excellent

Nozomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out was easy and the staff was very friendly and helpful! We were very happy to stay at star hotel. Easy to access everywhere and lots of food options. Highly recommended!
Stayed 3 nights in May 2025

2/10 Terrible

JESUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Policies terrible
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very lovely and staff were so kind.
Stayed 2 nights in May 2025

6/10 Okay

Eri

Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in May 2025

6/10 Okay

Gurleen

Liked: Cleanliness
Nice. Felt a bit cramped but were was safe as there was a police station and fire station nearby.
Stayed 9 nights in May 2025

6/10 Okay

Mai Cher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was okay. It was clean, had great service, comfortable beds, and restaurants near by. Not in the best location but was okay due to the tube being a 15 minute walk.
Stayed 2 nights in May 2025

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable and clean. The neighborhood was decent and walkable.
Stayed 1 night in May 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience and accessibility to what we needed.
Stayed 2 nights in May 2025

10/10 Excellent

chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options nearby, quieter location. Felt safe during our stay, staff was very attentive and kind. Would stay again!
Stayed 4 nights in May 2025

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tomos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spotless

Spotless. Room had everything I needed for a business trip and excellent value.
Stayed 1 night in May 2025

10/10 Excellent

Debbie, Elk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and community is lovely
Stayed 3 nights in May 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Tian Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and accessible location via transit.
Stayed 4 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the tube, clean, very friendly and proffesional staff.
Stayed 2 nights in May 2025

8/10 Good

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and proffesional staff, close to subway, close to restaurants and coofe shops.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Room was perfect for two and was perfect for the two nights we were in London. Was close to tube and made for easy movement around the city. Room was safe with lock on door.
Stayed 2 nights in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed a couple of nights in March. Fantastic place to stay with reasonable rates and room sizes for London. Location is good for transport links, close to both Hammersmith and Shepherds Bush. Only downside was the shower - the way it was installed meant you could barely open the door and struggled to get in. Being up on the top floor also meant water pressure was low. Otherwise we enjoyed our stay. Staff were all friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely 👋😘
Stayed 2 nights in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location, super clean, responsive staff. Only thing is bring your own toiletries - hotel provides only a small packet of combined shampoo+body wash.
Stayed 2 nights in Apr 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025