Star Hotel

2.0 star property

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Photo gallery for Star Hotel

Triple Room | Desk, blackout curtains, free cots/infant beds, free WiFi
Reception hall
Reception hall
Garden
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
97-99 Shepherds Bush Road, London, England, W6 7LP
  • Kensington High Street
    ‪13 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪13 min walk‬
  • Westfield London Shopping Centre
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪23 min drive‬

Room options

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Triple Room

7.6 out of 10
Good
(5 reviews)
  • 12 sq m
  • Sleeps 3
  • 3 Single Beds

Single Room

9.0 out of 10
Wonderful
(14 reviews)
  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 10 sq m
  • Sleeps 3
  • 2 Single Beds

Double Room

9.0 out of 10
Wonderful
(29 reviews)
  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Star Hotel

Hotel in London, near Kensington High Street
This smoke-free hotel features express check-out, free Wi-Fi in public areas and a vending machine.
Star Hotel offers 22 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Star Hotel's great location gets high marks from our customers. During your stay, you'll be within walking distance of Kensington High Street. Free WiFi in public areas is available.
  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • 14 minutes by foot from Kensington High Street and a 3-minute drive from Westfield London Shopping Centre
Star Hotel offers its guests a vending machine and express check-out. WiFi is free in public spaces.

This London hotel is smoke free.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 9 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Star Hotel
Star Hotel London
Star London
Star Hotel Bed & Breakfast London
Star Hotel Bed & Breakfast
Star Hotel Hotel
Star Hotel London
Star Hotel Hotel London
Star Hotel Bed Breakfast

Star Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 366 out of 608 reviews
Rating 8 - Good. 182 out of 608 reviews
Rating 6 - Okay. 47 out of 608 reviews
Rating 4 - Poor. 8 out of 608 reviews
Rating 2 - Terrible. 5 out of 608 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Linh

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The reservation show hotel have wifi, but actually has no wifi at all. The wifi is not working at all, ask receptionist, but end up still No WiFi
Stayed 2 nights in Apr 2025

8/10 Good

Tyeisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The space was nice and intimate enough to where you somewhat feel like you’re in your own studio home. Only downside was that the WiFi did not work efficiently but when asked about it, the receptionist was very transparent about their ongoing issue and reassured that it is something they are actively working on. Definitely a respectable and professional establishment.
Stayed 4 nights in Apr 2025

10/10 Excellent

Louis

Stayed 1 night in Apr 2025

8/10 Good

Randy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely clean hotel

Last minute booking here, clean and comfortable. The staff were incredibly friendly and great customer service.
Stayed 1 night in Apr 2025

10/10 Excellent

Yun Jae, Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Luis

Stayed 2 nights in Apr 2025

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tight and steep stairwell. No elevator.
Stayed 1 night in Jan 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service
Stayed for a week in Spring 2025 in a standard room, 2 people. We were full-on tourists add day long, so we basically only slept in the hotel. Loved: the place was very clean and we were surprised to have house-keeping every day. The staff we encountered were all incredibly kind, thoughtful, and helpful. The room had all we would need, very little frills, but solid accommodations. The hotel is in between 2 Tube stops, Shepard's Bush and Hammersmith. We used Hammersmith almost exclusively, as took about 10 minutes to walk vs 20 to get to SB. There were a lot of places to eat and bars in the area, but we never were there during the day to enjoy. There were even bikes nearby! Issues: the WiFi was abysmal--not weak, just not even there half the time. We relied to on it to make plans for the next day and Facetime home, so it was really hard to not have it. We wished they still did breakfast, that would have been amazing. I wish they had instructions for the outlets, as it was our first time in the UK and we didn't know to "turn on" the outlets and I shorted out something we had brought.
Stayed 6 nights in Mar 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean and worked great for our needs! There are many places to eat, as well as a grocery store, nearby. There are many public transportation stations that are within a ten to fifteen minute walk.

2/10 Terrible

Angely, Hastings

Stayed 2 nights in Mar 2025

10/10 Excellent

Bessie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and cosy place to stay- thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

We loved this place. It was perfect for the 4 of us friends. They cleaned the room everyday which was nice to come back to. The beds were comfortable. They were very friendly, so overall I have no complaints at all. Definitely would stay here again
Stayed 9 nights in Mar 2025

10/10 Excellent

Donna

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is so cute and an easy walk to the train station to get downtown, the staff was absolutely lovely and so easy to ask questions about the local spots.
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Perfect
Stayed 1 night in Feb 2025

8/10 Good

P S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Star Hotel was in a charming building. It's clearly older than you might find, say, in the US, but was clean and maintained. It was a bit of a walk to/from the Hammersmith station after a long travel days, but not terrible. The beds were OK. Bathroom was lovely. It was a bargain for two adults and two teens in our group. Protip- there's a Tesco just behind the wonderful bakery across the street. Stock up on your snacks and waters there.
Stayed 7 nights in Feb 2025

10/10 Excellent

Alli

Stayed 1 night in Feb 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Staff were very friendly, room was clean and comfy and a great location. Will be staying again
Stayed 1 night in Feb 2025

10/10 Excellent

Warren

Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a nice place. Close to train station. Personnel is so nice. Good acommodations.
Stayed 2 nights in Feb 2025

10/10 Excellent

sara

Liked: Cleanliness, property conditions & facilities, room comfort

Perfect simplicity

Wonderful stay, lovely greeting, very helpful. First thing I noticed was how fresh and clean the hotel smelled and looked. Bed comfy and room a really nice size
Stayed 1 night in Jan 2025