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Sydney House Chelsea

5.0 star property

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Photo gallery for Sydney House Chelsea

Enjoy dining on the rooftop with a view of the city's historic buildings.
Relax in this inviting room with a large bed, wooden headboard, and a balcony offering a view of the surrounding cityscape.
Classic architecture with arched window and black iron fence, surrounded by lush greenery.
Enjoy a peaceful river view from this balcony with a table and two chairs.
Relax in this stylish living room with a comfortable sofa, glass coffee table, and a bookshelf filled with interesting items.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
9-11 Sydney Street, Chelsea, London, England, SW3 6PU
  • Natural History Museum
    ‪8 min walk‬
  • Hyde Park
    ‪15 min walk‬
  • Royal Albert Hall
    ‪17 min walk‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Premier Deluxe Twin

Premier Deluxe Twin | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Premier Deluxe Twin

9.0 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Deluxe Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Deluxe Double

Premier Deluxe Double | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Premier Deluxe Double

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room at The Top

Room at The Top | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Room at The Top

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double with Balcony

Deluxe Double with Balcony | Egyptian cotton sheets, hypo-allergenic bedding, in-room safe, desk

Deluxe Double with Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sydney House Chelsea

Victorian inn with 24-hour front desk and bar/lounge
This smoke-free inn features a bar/lounge, 24-hour room service and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sydney House Chelsea offers 21 accommodations with a safe and complimentary bathrobes. Beds feature Egyptian cotton sheets. 21-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Sydney House Chelsea. During your stay, you're just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Natural History Museum and Victoria and Albert Museum
Sydney House Chelsea offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The luxury Sydney House Chelsea also features laundry facilities, dry cleaning/laundry services, and 24-hour room service.

This Victorian London inn is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
24-hour room service is available.

Languages

Arabic, English, Farsi, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 25 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 1823
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 25 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chelsea Sydney
Sydney Chelsea House
Sydney House Chelsea Inn
Sydney House Chelsea
Sydney House Hotel
Sydney House Hotel Chelsea
Sydney House Chelsea Inn
Sydney House Chelsea London
Sydney House Chelsea Inn London

Sydney House Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 300 out of 535 reviews
Rating 8 - Good. 165 out of 535 reviews
Rating 6 - Okay. 42 out of 535 reviews
Rating 4 - Poor. 19 out of 535 reviews
Rating 2 - Terrible. 9 out of 535 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle, ny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay and especially appreciated how kind and helpful the staff was!!! They took such great care of us and went beyond in every way.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cydney, Kalkaska

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely staff!
Stayed 1 night in Apr 2025

6/10 Okay

Leslie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I have mixed feelings. Our stay was good and the room was clean. However, the room needed an update as things were rather worn (for example, leather seating was uncomfortable and would't stay in place). The bathroom was small and quality was not consistent with a high rating. Finally, the power outlets were unsuited for international travelers. I don't mind local country outlets, but but there was only one usable outlet outside of the bathroom and it didn't meet the needs of two travelers with an average number of devices. In contrast, the breakfast quality was great and the people working at the hotel were friendly and accomodating. In summary, the hotel has some good points, but the facilities are not close to four or five stars.
Stayed 2 nights in Apr 2025

6/10 Okay

Laurie

Liked: Staff & service
Ok - not great. Very small room for a deluxe double. Terrace unusable - chairs unsafe.
Stayed 4 nights in Mar 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

paul

Liked: Cleanliness, staff & service
The property served the purpose of our trip.Very clean,comfy bed and reasonably priced for the area.Bathroom was a bit awkward as toilet was very low to the floor and shower couldn’t be adjusted upwards so had to bend down to was hair. Staff friendly and on call 24hrs.Stairways very narrow so if like my wife your claustrophobic I might think about staying somewhere else if also unable to use the very small lifts!!
Stayed 1 night in Apr 2025

6/10 Okay

Roger

Liked: Room comfort

Cant drink the water

Check in and out was fine, had approached the hotel about my partners birthfsy but received no reply bsck, upon chickin we were asked if there was any special occasion for the stay and they wrote done birthdsy but im still waiting to see why thst was relevant. Cant drink the water on site so a bottle was supplied in the room, whoch wasnt enough for the 2 of us. Room was average size for london and abit tatty but clean enough, location was good, probably wouldn't stay here again. So oversll communication poor, check in and out good, room average, location good.
Stayed 2 nights in Mar 2025

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were great and the location was amazing with easy access to the Underground and lots of restaurants. Unfortunately, we felt the property was very small and we found the deluxe room to be below standard. Our opinion is that the rating on the property did not match our experience.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and ideal with very professional, friendly staff . I stayed one night in order to be near the Brompton hospital as I was having a procedure very early the next day . But I would recommend for longer stays if you want to tour London and need a place to crash at night .
Stayed 1 night in Mar 2025

10/10 Excellent

Chloe

Stayed 1 night in Mar 2025

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem in Chelsea. Lovely boutique Hotel in a quiet area a short walk from Kensington. Ideal for a weekend in London. Staff were very friendly & helpful. Great value for money.
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Excellent

Had a super time. Central to where wanted to visit, near tube for further destinations. Nice choice of eateries locally.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brian

Stayed 4 nights in Mar 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the small, quiet and friendly atmosphere of Sydney House. It has added so much to our London holiday. This has been our second visit and we hope to return .
Stayed 7 nights in Feb 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Zoe

Travelled with group
Disliked: Staff & service, room comfort
Terrible machine type noise kept us awake all night, was assured the manager would contact me to discuss. After sending 2 emails to the hotel, still had no response.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Hotel is less luxurious than the website promises and rather overpriced. The deluxe double room was tiny and the drainage in the bathroom was dodgy BUT the bed was v comfortable, delicious breakfast cooked to order and lovely staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Francisco Buenrostro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an awesome place to stay. If you want to experience London from a local perspective Chelsea is a good area to stay and this hotel did not disappoint. The staff was super friendly. I would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Amazing Staff were lovely Very highly recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locstion. Great dtaff . Eouldnt say quite 5 ☆
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Candida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bed and pillows, a duvet each as requested. Coffee machine with milk frother and fresh milk a lovely surprise. Very friendly staff. Shower not the best.
Stayed 1 night in Dec 2024

10/10 Excellent

Melanie, North Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great people and excellent breakfast. Love to stay again. Thank you.
Stayed 3 nights in Dec 2024