6/10 Okay
Kalpana
Travelled with family
12 Aug 2025
This is property is in a nice location and is clean and has lots of food and the subway station next door. I am upset though that the ac does not work properly and the hotel staff did nothing to fix the ac in our room. From the first day I complained the room is hot and stuffy and I was told there is not much they can do. They sent an electrician who did nothing they finally sent a air cooler with Ice but the ice ran out in an hour and I spent 4 night sweating and not being able to even open a window since the windows are dealer shut. At checkout I complained and was told there is nothing they could do and they would give me a free breakfast - really for $400 a night you think it is ok for guests to suffer and be hot. I didn’t book at other hotels since I was looking for ac. Maybe book this hotel if you plan to go in the winter to London
Kalpana
Stayed 4 nights in Aug 2025


































