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The Coach & Horses

3.5 star property

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Breakfast, lunch, dinner and brunch served
Deluxe Twin Room | Bathroom | Deep-soaking bathtub, rainfall showerhead, free toiletries, hair dryer
Property grounds
Front of property
Signature Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
8 Kew Green, Richmond, England, TW9 3BH
  • Place, Royal Botanic Gardens, Kew
    ‪1 min walk‬
  • Place, River Thames
    ‪4 min walk‬
  • Place, Thames Path
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Single Room

Classic Single Room | Hypo-allergenic bedding, free minibar items, in-room safe

Classic Single Room

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, free minibar items, in-room safe

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Double Room

Signature Double Room | Hypo-allergenic bedding, free minibar items, in-room safe

Signature Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Front of property
Kew Gardens Hotel
Kew
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
4.1 out of 5, Very good, 401 reviews
The price is €116
includes taxes & fees
7 Jun - 8 Jun
Kew Gardens Hotel

About this property

The Coach & Horses

Along with a restaurant, this smoke-free inn has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a garden.
The Coach & Horses offers 31 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Richmond inn provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The Coach & Horses's great location gets high marks from our customers. During your stay, you're just a quick walk from River Thames. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Royal Botanic Gardens, Kew and 12 minutes on foot from The National Archives
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Coach & Horses also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Richmond inn is smoke free.

Atrium – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

The Coach & Horses Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 404 out of 574 reviews
Rating 8 - Good. 148 out of 574 reviews
Rating 6 - Okay. 15 out of 574 reviews
Rating 4 - Poor. 5 out of 574 reviews
Rating 2 - Terrible. 2 out of 574 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
The room was excellent, the welcome from Alitcia was so warm and inviting. The food in the bar was outstanding.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with character, super friendly staff and lovely room, will definitely return. Kew Gardens just 5mins walk. Hotel parking a godsend. Loved it .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our 2 night stay, lovely room, great shower and beds, very good breakfast, easy parking, nice staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

MORTON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were wonderful- room large bed fabulous bathroom great
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. Great location and well run.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed by the staff, the decor and the cost. I will definitely be back!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Stayed 1 night in Apr 2025
Verified

8/10 Good

Pam

Liked: Cleanliness
Very friendly with a good atmosphere and nicely decorated comfortable rooms.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a beautiful property and so convenient to Kew Gardens. The room was comfortable and lovely. Most of all, the staff was incredibly friendly and welcoming. Loved our stay!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Isioma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was lovely. Decor was beautiful.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comforting and relaxing

Great food, good size rooms. Parking really convenient. Great place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

elvira

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Samantha

Great place to stay! Breakfast was amazing!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy and convenient. Maybe a bit expensive for being attached to a pub.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location. Friendly staff, easy parking and good food.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Scott KV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short city break

Alicja and Claudio went above and beyond to make our stay as comfortable as possible. Alicja’s professionalism and front of house service is a credit to your company. We will definitely be returning for another stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was fabulous. Service was amazing. Would recommend to everyone 10 out of 10!!!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Nazanin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall fantastic stay
Stayed 1 night in Apr 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a lovely place and in a really good position for Kew Gardens and walk into to Richmond. The staff were excellent and the hotel very cosy and warm. The only concern when we had dinner, I think they were short staffed and it took an hour for it to arrive. Other people commented the same upon leaving whilst we waited and one person decided not to wait for dessert as it was soo long.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly, restaurant very nice and cosy, food is good, breakfast very nice 😋
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing stay. Beautiful hotel above a great pub. Food was great, staff was amazing. We will return.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service and comfortable rooms
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location, room very comfortable and staff all so friendly and helpful.
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly & helpful. Good breakfast. Close to Kew Gardens.
Stayed 2 nights in May 2025