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The Coach & Horses

3.5 star property

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Photo gallery for The Coach & Horses

Enjoy a drink at the bar, surrounded by framed artwork and comfortable seating.
Bathroom features a pedestal sink, round mirror, and glass-enclosed shower with handheld showerhead.
Experience the classic charm of the Coach & Horses Hotel, where guests can enjoy a welcoming atmosphere and outdoor seating.
Enjoy al fresco dining amidst a charming outdoor setting with tables, chairs, and lush greenery.
Cozy retreat with a neatly made bed, bedside table, and comfortable chair.

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
8 Kew Green, Richmond, England, TW9 3BH
  • Royal Botanic Gardens, Kew
    ‪1 min walk‬
  • Westfield London Shopping Centre
    ‪11 min drive‬
  • Buckingham Palace
    ‪17 min drive‬
  • London (LHR-Heathrow)
    ‪17 min drive‬

Room options

View all photos for Classic Double Room

Cozy retreat with a neatly made bed, bedside table, and comfortable chair.

Classic Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room

Relax in comfort with a neatly made bed, framed botanical print, and flat-screen TV.

Classic Single Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Twin Room

Two single beds with matching headboards, flanked by nightstands with lamps and telephones.

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Relax in this inviting room with a large bed, wardrobe, and decorative touches.

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Classic hotel room with two double beds, a desk, and a large mirror.

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Signature Double Room

Relax in a serene bedroom with a large bed, nightstand, and window offering a view of lush greenery.

Signature Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

The Coach & Horses

Georgian inn with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free inn has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a garden.
The Coach & Horses offers 31 air-conditioned accommodations with minibars (stocked with some free items) and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Richmond inn provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The Coach & Horses's great location gets high marks from our customers. During your stay, you're just a quick walk from Royal Botanic Gardens, Kew. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Royal Botanic Gardens, Kew and 12 minutes on foot from The National Archives
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Coach & Horses also features a terrace, a garden, and complimentary newspapers in the lobby. Free self parking is available.

This 3.5-star Richmond inn is smoke free.

Atrium – This family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Georgian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: GBP 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Coach Horses Inn Richmond
Coach Horses Richmond
The Coach & Horses Inn
The Coach & Horses Richmond
The Coach & Horses Inn Richmond

The Coach & Horses Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 378 out of 541 reviews
Rating 8 - Good. 142 out of 541 reviews
Rating 6 - Okay. 14 out of 541 reviews
Rating 4 - Poor. 5 out of 541 reviews
Rating 2 - Terrible. 2 out of 541 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jonathan

Awesome. Gvm
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience

From check in to check out we both had a lovely experience at this hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Rooms were beautiful. Staff was very helpful and friendly. Pub was busy but could not hear from the room.
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing stay. Beautiful hotel above a great pub. Food was great, staff was amazing. We will return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew, Gosport

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to give more than 5 Stars. The staff are amazing and the venue is quaint and well located. Parking is secure. Look forward to returning soon!
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Comfortable Hotel and Bar

Excellent stay, all the staff were extremely friendly and helpful, special shout out to Alina at reception. Our room was very comfortable with everything we needed. Bar very cosy and food great. We’ll definitely be back and recommend to others.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms , good situation with safe parking . Walking distance to Kew Gardens railway . But if a trek to central London but then it is more peaceful . Friendly staff
Stayed 2 nights in Feb 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay , handy for KEW GARDENS , close to shopping . Good Food but really impressed by attention to detail and professionalism and kindness of staff
Stayed 2 nights in Feb 2025

6/10 Okay

Ruth

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Vivienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable feel about the hotel even when busy. Lovely room and excellent choices for breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Anais

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are 100/10. The amenities in the room are 10/10. The rooms themselves could probably be updated and refreshed but honestly we didn’t care because everything else was fabulous. The breakfast and dinner were both delicious, didn’t quite get what I ordered for breakfast but it was fine. Would stay here again in a heartbeat, and I’m quite critical of hotels.
Stayed 1 night in Jan 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bright decor and lovely location with parking

The Coach and Horses really surprised us with its amazing decor and attention to detail. It was in a great spot close to Kew amenities and attractions. The room felt like a home from home and had been recently refurbished. For a deluxe room it was was quite compact . The snacks and drinks available for an extra charge were a pleasing option.
Beautiful decor
Attractive restaurant and breakfast room
Fascinating Kew Gardens close by
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with partner
Great place to stay! Breakfast was amazing!
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pub area is a bit tired but the hotel rooms were very nice, clean and comfortable. Breakfast was very good and was included in the rate. All linen and towels were excellent quality
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

beatrice

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great location. Friendly staff, easy parking and good food.
Stayed 1 night in Dec 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always like the friendliness of the staff and the room was very pleasant
Stayed 1 night in Nov 2024