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The Diplomat Hotel

3.0 star property

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Photo gallery for The Diplomat Hotel

Exterior
Interior
Garden
Staircase
Interior entrance

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Laundry room
  • Room service

Explore the area

View in a map
2 Chesham Street, London, England, SW1X 8DT
  • Place, Harrods
    ‪6 min walk‬
  • Place, Sloane Square
    ‪7 min walk‬
  • Place, Hyde Park
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Single Room

Economy Single Room | In-room safe, desk, iron/ironing board, free WiFi

Economy Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Economy Double Room

In-room safe, desk, iron/ironing board, free WiFi

Economy Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Double Room

  • 38 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Executive Twin Room

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Economy Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

The Diplomat Hotel

This smoke-free hotel features concierge services, dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site. Housekeeping is not available.
The Diplomat Hotel offers 26 accommodations with a safe and coffee/tea makers. 29-inch LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones.

During your stay at The Diplomat Hotel, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 10-minute walk of Hyde Park and Sloane Square
The Diplomat Hotel offers its guests multilingual staff, tour/ticket assistance, and a garden. Public spaces have free WiFi and wired Internet. The Diplomat Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star London hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Built in 1882
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 29-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 9:00 AM - 4:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Diplomat Hotel London

Diplomat London

Diplomat Hotel London, England

The Diplomat Hotel Hotel

The Diplomat Hotel London

The Diplomat Hotel Hotel London

The Diplomat Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 69 out of 273 reviews
Rating 8 - Good. 105 out of 273 reviews
Rating 6 - Okay. 63 out of 273 reviews
Rating 4 - Poor. 26 out of 273 reviews
Rating 2 - Terrible. 10 out of 273 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location is amazing! The property is a throw back to the 1950’s, not in a good way! The room was TINY, crappy single bed, cannot control temperature was way too hot,! My bad, you get what you pay for. T
Stayed 1 night in Dec 2019

6/10 Okay

Ankit

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Magdalena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good facilities, of cause good staffs.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Lovely stay, great location. Rooms a bit dated but spacious and charming. Would stay there again.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really great location! We weren’t looking for anything too crazy, just to be close to Victoria station. But this place had lots of charm and everyone was soooo nice.
Stayed 1 night in Oct 2019

6/10 Okay

thomas

Stayed 1 night in Oct 2019

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

6/10 Okay

Maibritt

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Tiny, worn-down rooms. Good location and friendly

I got a small, worn-down room under the roof. The bed was hard and the bathroom so worn-out it was impossible to see if it was clean or not. The staff was friendly and helpful and the location was great. I'll probably not stay there again though.
Stayed 4 nights in Sep 2019

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable beds, nice location

I found my room "street Level" to be rather noisy, so they moved me to the 2nd floor, was much better, Bed was comfortable and overall it was a nice place to stay, great location, very helpful staff...
Stayed 5 nights in Oct 2019

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Brooke

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Screams of a lack of pride in ownership

This property is in dire need of updating. Poor drainage - VERY DIRTY - not to mention the security issue that comes with having to leave your room key with the front desk. That’s right - lock everything up in the unattached safe or take it with you because the property requires that you leave your key with them in case of emergency. Strange and disconcerting. Property is in a neighborhood so dining options are further away. The shower is awkward, tiny and leaky. The cost is inexplicably expensive and feels like thievery considering the condition. There are better options and I HIGHLY recommend them above our experience at the Diplomat. Besides the old dirty carpet, out of date plumbing and lack of convenience the place was layered in dust and lazy maintenance.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is not perfect for a 3 stars hotel however I would give it 2 stars. The price is quite high with respect to the facilities and I believe it is because of the location only. I check the facilities to make sure the rooms have fridge however When I got my room ( single bed ) I noticed that it doesn’t include a fridge. The elevator also is very tight and old fashion. The price that I paid for a tight single room is not worth it at all.
Stayed 2 nights in Sep 2019

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in SW1!

Very central location. Six minutes walk to Sloane Square tune or red bus into the West End. Tariff very reasonable for Belgravia. Have stayed here several times over the years. A bit quaint (especially the lift) but comfortable and friendly.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Water dispensers on each floor but only third floor had chilled water. Should install power sockets for the other two machines.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful! The staff was very helpful especially Melina!
Stayed 1 night in Aug 2019

10/10 Excellent

Rhianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location!!!

Brilliant from start to finish. Visited with my mum for a party at Hyde park . Perfect location! Great value! Really enjoyed our stay would definitely recommend and would definitely stay again.! Although we didn't spend much time at the hotel it was perfect for our needs!
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
My room was on the fourth floor. There was absolutely NO air circulation. To say it was HOT is an understatement. I didn’t get any sleep. I just sweat. It was a sauna. The window barely opened at the top so even when it cooled off a bit outside it didn’t matter. No cool air came into the room.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean in all areas. Single bedroom spacious, ample storage, bed very comfortable. The only gripe was that the sink plug wouldn’t close. Would definitely stay there again.
Stayed 1 night in Jul 2019

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good service, but hotel could use a renovation

Staff are very friendly and helpful, and breakfast is good, but hotel is old and could use a renovation. Also no AC which doesn't usually matter but sometimes in summer it can be hot.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. I’ll upgrade to a deluxe room next time!
Stayed 3 nights in Jun 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with old world charm in quiet location with extremely friendly and helpful staff. Room was large with many amenities and good wifi. Good and ample breakfast available. Convenient walking to underground station, shops and restaurants. Guidance and recommendations by front desk staff was much appreciated.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely area. Close to buses and tube stations. Staff very friendly. We will book again. We also thought old lift was cute.
Stayed 2 nights in Jun 2019