The Other House South Kensington

4.0 star property

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Photo gallery for The Other House South Kensington

Indoor pool
Creator video
Lobby sitting area
Club Courtyard | Courtyard view
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
15-17 Harrington Gardens, Kensington and Chelsea, London, England, SW7 4JJ
  • Place, Cromwell Road
    ‪3 min walk‬
  • Place, Imperial College London
    ‪9 min walk‬
  • Place, Natural History Museum
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Club Junior (Twin)

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Club Eaves

8.0 out of 10
Very good
(5 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Original

9.6 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Atrium

8.6 out of 10
Excellent
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Greater Club Flats

9.4 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Mezz

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Turret

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Club Apartments

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

The Greater Mezz

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Bedroom

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Greater Courtyard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Club Courtyard

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Accessible

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

2 Bedroom Vault

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

3 Bedroom Vault

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

Club Junior (Twin)

  • Sleeps 2

Club Eaves

  • Sleeps 2

Club Original

  • Sleeps 2

The Mezz

  • Sleeps 2

Greater Club Flat

  • Sleeps 2

Club Atrium

  • Sleeps 2

The Club Apartments

  • Sleeps 2

The Greater Mezz

  • Sleeps 2

The Turret Room

  • Sleeps 2

King Room-Accessible

  • Sleeps 2

Club Courtyard

  • Sleeps 2

Greater Courtyard

  • Sleeps 2

King Bedroom

  • Sleeps 2

2 Bedroom Vault

  • Sleeps 4

3 Bedroom Vault

  • Sleeps 6

Similar properties

About this property

The Other House South Kensington

Pet-friendly hotel connected to a railway/underground station in London with a full-service spa
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
The Other House South Kensington offers 237 accommodations with espresso makers and a safe. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. 48-inch Smart televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
With your stay at The Other House South Kensington, you're connected to a railway/underground station and just a quick walk from Natural History Museum. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with Ayurvedic treatments, body treatments or body wraps at the spa
  • Amenities include locker space, 2 meeting rooms and laundry facilities
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Kensington High Street and Natural History Museum
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Other House South Kensington offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A 24-hour fitness centre, a library, and laundry facilities are also featured at the business-friendly The Other House South Kensington.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
The Other Kitchen – This café serves breakfast, brunch and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 31 for adults and GBP 31 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Other Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping on request

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (110 centimetre high)
  • Hardwood flooring in room
  • Lift (80 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's The Other House mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 52.50 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 6 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 31 for adults and from GBP 31 for children
  • Pet fee: GBP 52.50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's The Other House mobile app before check-in. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Other House
The Other House Kensington
The Other House South Kensington Hotel
The Other House South Kensington London
The Other House South Kensington Hotel London

The Other House South Kensington Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 308 reviews
Rating 8 - Good. 52 out of 308 reviews
Rating 6 - Okay. 16 out of 308 reviews
Rating 4 - Poor. 6 out of 308 reviews
Rating 2 - Terrible. 3 out of 308 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Neda

Stayed 8 nights in Oct 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right down the street from Gloucester Rd tube station. Super safe at all hours. Rooms are gorgeous and we loved the small kitchenette. We will definitely stay here again next time we are in London.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other house was a great base for us on our London leg of our journey. Loved all the uniqueness of this place. The pool, sauna and steam rooms were a great way to escape the bustle of London. The staff were super attentive and friendly. Only comment for consideration was that our room felt a tad cramped, so perhaps a little less furniture.
Stayed 2 nights in Oct 2025

10/10 Excellent

eros

Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine, Sunrise

Stayed 1 night in Oct 2025

10/10 Excellent

Travel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Brilliant location Fabulous service Stunning accommodation Will return
Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very close to the tube. Staff so polite and helpful. Will definitely be back!!
Stayed 3 nights in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was a cute boutique style. Weird set up, but nice. The only complaint is they have no phone number to call anyone for a need or question! They message through WhatsApp and I found it useless. Answering a question 8 hours later and not once getting any solution. They also do not have any sort of room service you can call and order. For a nicer hotel, this was ridiculous to me. Final note; for some reason they have a metal “decorative” room divider right in the middle of the room. Only making the room feel much smaller and not allowing you to watch the television from bed.
Stayed 3 nights in Aug 2025

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
Great neighborhood
Stayed 2 nights in Sep 2025

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service
Little disappointing after reading the reviews, descriptions of rooms on website misleading. Staff extremely helpful and friendly, ideal location
Stayed 2 nights in Sep 2025

10/10 Excellent

Margaretha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. Didn’t use the spa but maybe another time. Comfortable bed and pillows, great linen which kept me warm and cool as needed. Staff were friendly, clean, good sized room and full kitchen! Two minutes to train station including Metropolitan line which goes to Heathrow. Lots of restaurants and cafes close by or a short walk as well as museums. Perfect location. Highly recommend
Front entrance
Lovely touch of lots of old books in the room.
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and very well presented 👌
Stayed 1 night in Sep 2025

6/10 Okay

Tracey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was clean, but very small. You can’t watch the TV from the bed due to a big screen. The couch is very squashy & close to TV, so you can’t watch it from there either. Very beautiful building and facilities- staff could be friendlier. 😊
Stayed 1 night in Sep 2025

10/10 Excellent

Tracy

Stayed 10 nights in Sep 2025

10/10 Excellent

Tobias

Stayed 1 night in Sep 2025

10/10 Excellent

Yogesh

Stayed 5 nights in Sep 2025

10/10 Excellent

alfonso, Buffalo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property overall, service, amenities, location
Stayed 6 nights in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff. The only thing to criticize is they had numerous original art pieces that some moron painted on top of. looked like a 3 year old had done it. shameful. we otherwise had a delightful stay.
Stayed 5 nights in Sep 2025

8/10 Good

Tobias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

karim

Stayed 4 nights in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - allowing a late check-out was much appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Kirstin

Stayed 2 nights in Sep 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is unique; a ‘Great Gatsby’ feel and decor. The staff is highly accommodating and kind. There are many comfy, cozy, lounge areas - including a well-stocked library. An actual club with annual membership, and guests have membership for the length of their stay; quiet, intimate atmosphere with no typical tourists, few to no children (at least during my stay). Highly recommended.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem of a Hotel

Service from start to finish was excellent, lovely sitting area and nice little kitchen served its purpose well and a lovely comfortable bed with an abundance of storage made this my go to hotel to London.
Stayed 5 nights in Sep 2025