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The Portobello Hotel

3.5 star property

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Photo gallery for The Portobello Hotel

Exterior
Reception
Best Room (Garden view) | Premium bedding, minibar, in-room safe, individually decorated
Garden view
Good Room | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
22 Stanley Gardens, London, England, W11 2NG
  • Place, Portobello Road Market
    ‪1 min walk‬
  • Place, Westbourne Grove
    ‪1 min walk‬
  • Place, Holland Park
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Good Room

Good Room | Premium bedding, minibar, in-room safe, individually decorated

Good Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Better Room

Premium bedding, minibar, in-room safe, individually decorated

Better Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Great Room

Great Room | Living area

Great Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Marvellous Room (Garden view)

Premium bedding, minibar, in-room safe, individually decorated

Marvellous Room (Garden view)

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Outstanding Room (Garden view)

Premium bedding, minibar, in-room safe, individually decorated

Outstanding Room (Garden view)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Best Room (Garden view)

Best Room (Garden view) | Premium bedding, minibar, in-room safe, individually decorated

Best Room (Garden view)

  • Sleeps 2
  • 1 King Bed

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About this property

The Portobello Hotel

Hotel with a bar, steps from Portobello Road Market
This smoke-free hotel features a bar/lounge, a snack bar/deli and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance.
The Portobello Hotel offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Fridges and espresso makers are provided. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at The Portobello Hotel. During your stay, you're just a quick walk from Portobello Road Market. Free WiFi in public areas, a bar and breakfast (surcharge) are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Portobello Road Market and 14 minutes on foot from Kensington Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Portobello Hotel also features tour/ticket assistance, concierge services, and dry cleaning/laundry services.

This 3.5-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Lift (70 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 5 January 2026 to 25 January 2026 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Portobello
Portobello Hotel
Portobello Hotel London
Portobello London
Portobello Hotel London, England
The Portobello Hotel Hotel
The Portobello Hotel London
The Portobello Hotel Hotel London

The Portobello Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 260 reviews
Rating 8 - Good. 65 out of 260 reviews
Rating 6 - Okay. 21 out of 260 reviews
Rating 4 - Poor. 7 out of 260 reviews
Rating 2 - Terrible. 3 out of 260 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chelsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay! What a fun find! The location was great, the staff was super helpful and the rooms were quaint.
Stayed 3 nights in Sep 2025

4/10 Poor

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great location lovely rooms, small bed & very hot!

Lovely hotel, great staff and location. However the room was boiling when we arrived, the coffee machine wasn’t working properly, the lamps around the room weren’t working (aside from the bedside ones) and the bed was so small we were pretty uncomfortable all night. No top sheet so had to sleep with a comfortable but far too hot duvet, even with the window open and the aircon on cool! Aircon wouldn’t go below 19°. Bath was gorgeous and the shower pressure great, decor lovely - just a pretty uncomfortable nights sleep!
Stayed 1 night in Sep 2025

10/10 Excellent

Tim and Marcia

Travelled with partner
Liked: Staff & service, amenities
Very comfortable stay in a great neighborhood with easy access to the Tube. Lots of dining opportunities in walking distance.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always appreciate the hospitality and unique atmosphere at this quiet and charming hotel in the heart of Notting Hill.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hospitality. Great location. Clean and comfy.
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet neighborhood, great staff. Shower in our room was SUPER tiny and difficult to manuever in, but otherwise was very nice. Also no shampoo or conditioner available
Stayed 2 nights in Aug 2025

10/10 Excellent

ANGELA

Stayed 4 nights in Aug 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Elegant small hotel in Notting Hill

This is a lovely, quiet, friendly, and small hotel. It's about a 10 minute walk from Notting Hill tube on a quiet street. It's also close to Portobello Market.
Stayed 6 nights in Jul 2025

10/10 Excellent

r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is in a beautiful neighborhood of London., Notting Hill. A short walk to the Tube, several great local restaurants to note. The staff are friendly and helpful. The room was small and the bathroom smaller. Soft bed with quality linens and pillows. Very well appointed and very clean. We would stay here again.
Stayed 3 nights in Jun 2025

8/10 Good

Maaike

Liked: Cleanliness, property conditions & facilities
The location and the apmosphere as well as the staff of the hotel were very good.
Stayed 4 nights in Jun 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff were very kind and accommodating. Especially housekeeping and those who are serving breakfast. Breakfast itself was very good. Bed and pillow were very comfortable. It would’ve been nice to have some acknowledgment of our Anniversary which we have noted on the reservation.
Stayed 3 nights in May 2025

10/10 Excellent

NINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We thoroughly enjoyed our stay and the service was the best!
Stayed 3 nights in Apr 2025

10/10 Excellent

alison

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome spot! lots of character. tucked away on a quiet street and around the corner from great restaurants. staff was great.
Stayed 3 nights in Mar 2025

2/10 Terrible

CHRISTOPHER

Travelled with partner
Moths in the room. Moth eaten carpet. Dirty room. Didn’t refresh the amenities in the room. Mediocre breakfast. Tasteless coffee. Would not return. Very disappointed.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Notting Hill

Excellent find in a great location. Room was on the small side but very comfortable. Lovely building and friendly staff. I am sure I will be returning.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at The Portobello Hotel! The staff was wonderful, location was ideal for walking/ underground transport and overall the hotel had a comfortable vibe for the rainy London weather!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quirky nice hotel in a beautiful area of London. The garden facing room we stayed in for 9 nights was perfect. There was plenty of room for our belongings. The room was quiet and the bed was very comfortable. We had an enormous bathroom with a separate shower and separate tub . The staff was very friendly and helpful especially Evelyn. We will definitely return on our next trip to London
Stayed 9 nights in Jan 2025

10/10 Excellent

Jenny, Oakland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lesley E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at The Portobello Hotel was huge and richly decorated...we loved spending time in it ,which is unusual for hotel rooms. Breakfast was delightful. Staff was very accommodating including keeping our bag as we went off to Egypt. Hotel is walking distance to Portobello market and lots of great restaurants and Holland Park!
Stayed 2 nights in Oct 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service
Overall, this is the hotel for you if you want to live in cute quaint house in Notting Hill, and not in a soulless high rise hotel. The aesthetics are definitely the draw card here. If this isn't your main concern, then there are other better options. See my list of pros and cons: Pros: *The room is very cute. Feels like living in a period drama. High ceilings with big windows for views and lots of natural lighting. *Service was good and proactive. *The street the hotel is on is like a cul de sac. It is very cute. The hotel makes you feel like you actually live in London rather than simply in a hotel. The street felt safe and quiet. * Large closest for putting away clothes. * The bed was really large. Cons * Location was okay but not as convenient as other places I've stayed at. Notting Hill station is a 10 min walk from the hotel and supermarket and pharmacy is also about a 10 minute walk. *Shower was way too small, even as a petite female. I had to dry myself in the bedroom as no space. * The property is old and so you would often hear doors closing and people talking through the walls, which would disturb sleep * Although there is someone manning the desk near the front door at all times, there is no pin or lock or security to open the front door and so strangers could just enter the hotel. No security in the hotel as far as I am aware other than the concierge person *The bed mattress was too soft and my entire body sank into the bed, which caused some muscle aches.
Stayed 2 nights in Oct 2024

10/10 Excellent

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing! Stayed for our honeymoon and will definitely be returning :)
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish and b comfortable. I’d definitely come back.
Stayed 2 nights in Oct 2024