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The Z Hotel Soho

3.0 star property

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Photo gallery for The Z Hotel Soho

Courtyard view
Queen Room | Individually furnished, desk, laptop workspace, blackout curtains
Café
Courtyard
Courtyard view

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • 24/7 front desk

Explore the area

View in a map
17 Moor Street, London, England, W1D 5AP
  • Place, Leicester Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪7 min walk‬
  • Place, Trafalgar Square
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪69 min drive‬

Room options

View all photos for Single Room

Single Room | Individually furnished, desk, laptop workspace, blackout curtains

Single Room

7.2 out of 10
Good
(7 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, No Windows

Double Room, No Windows | Individually furnished, desk, laptop workspace, blackout curtains

Double Room, No Windows

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Individually furnished, desk, laptop workspace, blackout curtains

Double Room

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Accessible Room

Double Accessible Room | Individually furnished, desk, laptop workspace, blackout curtains

Double Accessible Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Room

Queen Room | Individually furnished, desk, laptop workspace, blackout curtains

Queen Room

8.0 out of 10
Very good
(13 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Z Hotel Soho

Along with a bar/lounge, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Housekeeping is available on request.
The Z Hotel Soho offers 85 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. This individually furnished accommodation includes desks. A pillow menu is available. 50-inch Smart televisions come with premium satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include a ceiling fan and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at The Z Hotel Soho, you're just a quick walk from Leicester Square. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include a concierge and luggage storage
  • Just a 4-minute walk from Leicester Square and 8 minutes on foot from Piccadilly Circus
As a guest of The Z Hotel Soho, you'll find concierge services and a lift. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 3-star London hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: GBP 13.95 per person
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift (114 centimetre wide door)
  • Roll-in shower (220 centimetre wide)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 13.95 per person
  • Rollaway bed fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Z Hotel Soho
Z Hotel
Z Soho
The Z Hotel Soho London, England
Z Hotels London Soho Hotel
Z Hotels Hotel
Z Hotels
The Z Hotel London Soho
The Z Hotel Soho Hotel
The Z Hotel Soho London
The Z Hotel Soho Hotel London

The Z Hotel Soho Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 82 out of 233 reviews
Rating 8 - Good. 66 out of 233 reviews
Rating 6 - Okay. 41 out of 233 reviews
Rating 4 - Poor. 20 out of 233 reviews
Rating 2 - Terrible. 24 out of 233 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Nov 2025

10/10 Excellent

Philip

Stayed 1 night in Nov 2025

8/10 Good

Jonathon, Anchorage

Liked: Cleanliness, property conditions & facilities
Room was clean and wfficient( very small). Staff was friendly. Convenient location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
room spotless nice fluffy towels love it bed and bedding had everything i needed. lovely staff and great breakfast. I will definitely return
Stayed 2 nights in Nov 2025

8/10 Good

Altaaf

Liked: Cleanliness, staff & service, amenities
Everything was very good, the only issue was the size of the room itself as that was way to small for 2 people
Stayed 1 night in Nov 2025

4/10 Poor

David

Liked: Cleanliness, staff & service
Room very small. Broken air conditioning
Stayed 1 night in Nov 2025

10/10 Excellent

Andy

Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Nov 2025

8/10 Good

Alessandro

Liked: Cleanliness, staff & service
Friendly staff! Small room. Excellent breakfast. Amazing location!!!
Stayed 3 nights in Nov 2025

2/10 Terrible

Mary

Business traveller
Disliked: Amenities
Unfortunately the room was tiny, more like a train cabin than a room. This is not unexpected for London, however this really was exceptionally small. The room was extremely noisy you could hear everything in accompanying rooms, outdoors and the hallways. The shower head was broken - only a hose was left to shower with. There was no hot water the night before, however it was hot in the morning. The window latch was also broken. The entire place could do with an update and a lot of repairs are needed. On a good note, the bed linen was clean and the bed was comfortable. The location was excellent.
Stayed 1 night in Nov 2025

2/10 Terrible

Jorge

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities
The rooms don’t reflect the photos. Poor customer services, nobody was answering phones when the water was leaking to the carpet from shower. Have travel all the world, z hotel was worst stay experience ever!
Stayed 3 nights in Oct 2025

2/10 Terrible

Lynsey

Disliked: Amenities
I’m used to budget hotels and I knew these rooms were small so I knew what to expect, but I had booked a room with a window as I get quite claustrophobic and the window in my room was tiny. I had actually booked this hotel because it was August, I was only staying one night and the rooms there have aircon so I wanted to be comfortable but during my stay the aircon wasn’t working, they did supply a fan but it was just blowing warm air around the room and I couldn’t open my tiny window as it opened onto the smoking area. The staff at the hotel were really friendly, the location was great and if you’re after a budget hotel in the centre of everything and know what to expect then you’ll be fine but I wouldn’t stay here again.
Stayed 1 night in Aug 2025

6/10 Okay

Poonam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Air conditioner didn't work properly was so cold
Stayed 1 night in Oct 2025

8/10 Good

Michael

Stayed 3 nights in Oct 2025

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, amenities
Awful. The room was dirty and had an unpleasant smell. The water bottle was open and half empty. The bathroom was really small and the door didn't work properly. Also something wrong with the heating system as it was boiling. It also took 3 staff members to check me in. Avoid at all costs!
Stayed 1 night in Nov 2025

10/10 Excellent

Erica Karinna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Pauline

Liked: Cleanliness, property conditions & facilities
Staff welcoming always hospitable, I’ve now stayed at the convent garden , and today soho where Assan was awesome ! Made me an amazing Cappuccino also which is hard to do for me being a kind of passionate love of cappuccinos. Rooms clean and immaculate. Quirky at the soho but I’m told it’s old. Negatives tiny doubles do two people nope get an apartment if you at soho. My room literally like the M25 at late night foot traffic’ above me and mornings at 6.45aam so I guess if you not on the top floor that’s somthing hon may want to note. Overall I would recommend for the solo traveler. For location and convenience can’t get better fro budget stays On the negative
Stayed 1 night in Oct 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, smaller room but had everything I needed for a solo stay. I also knew I was booking and getting a smaller room so I was not at all disappointed. The hotel was clean and close to everything you would need. The staff were great and always welcoming. The only downside is the fire alarm would go off when I used the shower, even with the window open.
Stayed 7 nights in Oct 2025

10/10 Excellent

Clint

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina

Clean room , easy check in , very comfortable , bed only accessible from one side so was a little bit of a problem but managed ok ! Next time will ask for a different room ! We wanted some windows so maybe that was the sacrifice 🙏❤️ Staff very helpful , breakfast was a bit sparse when we arrived but everything was replenished when we asked ! Coffee was very good ! All round very happy with our Experience and so will defo stay again ! Thank you
Stayed 1 night in Oct 2025

2/10 Terrible

Elie

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I usually don't leave bad reviews, but this hotel deserves a minus 10. It's an expensive hotel, yet the room was extremely small - it felt like a jail cell with no air or oxygen. There was constant noise from the street, and I never received proper cleaning service. One day I came back tired from a meeting and fell asleep, and they knocked on my door around 3 PM asking if I wanted cleaning. In any decent hotel, room cleaning should happen between 9 AM and 11 AM.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 1 night in Oct 2025

10/10 Excellent

andy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service which can be a rare thing These days. Rooms ready on arrival.
Stayed 2 nights in Oct 2025

10/10 Excellent

Megan

Stayed 1 night in Sep 2025