Thistle London Park Lane

4.0 star property

Choose dates to view prices

Photo gallery for Thistle London Park Lane

Apartment | Private kitchen
Standard Twin Room | 1 bedroom, in-room safe, desk, blackout curtains
Reception
Apartment | 1 bedroom, in-room safe, desk, blackout curtains
Deluxe King Room | 1 bedroom, in-room safe, desk, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

View in a map
20 Great Cumberland Place, London, England, W1H 7DL
  • Place, Marble Arch
    ‪2 min walk‬
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Oxford Street
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

Standard Double Room

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

9.0 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Twin Room

8.0 out of 10
Very good
(7 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe King Room

8.0 out of 10
Very good
(15 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Apartment

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Thistle London Park Lane

Hotel with a 24-hour fitness centre, steps from Marble Arch
This smoke-free hotel features a 24-hour fitness centre, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Thistle London Park Lane offers 119 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Thistle London Park Lane's great location gets high marks from our customers. During your stay, you're just a quick walk from Marble Arch. You'll find features such as free WiFi in public areas, plus a 24-hour gym and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Marble Arch and 5 minutes on foot from Hyde Park
Thistle London Park Lane offers its guests a 24-hour fitness centre, tour/ticket assistance, and dry cleaning/laundry services. WiFi is free in public spaces. A complete renovation of Thistle London Park Lane was completed in October 2023.

This 4-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 45 per day); reservations required

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • 4 steps to reach entrance
  • Lift (173 centimetre wide door)

More

  • 8 floors
  • Renovated entire property - October 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
This property's breakfast is served at a nearby hotel, located 279 feet away.

Renovations and closures

The property will be renovating from 8 September 2025 to 16 October 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Front desk
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 45 per day (5906 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Thistle Park Lane
Thistle London Park Lane Hotel
Thistle London Park Lane London
Thistle London Park Lane Hotel London

Thistle London Park Lane Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 172 out of 356 reviews
Rating 8 - Good. 112 out of 356 reviews
Rating 6 - Okay. 44 out of 356 reviews
Rating 4 - Poor. 12 out of 356 reviews
Rating 2 - Terrible. 16 out of 356 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Patricia

Stayed 2 nights in Jul 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Raymond

Travelled with partner
Liked: Cleanliness
Thistle London Park Lane provided good convenience to Hyde Park and the subway (Underground) and buses for our week long visit. The staff was very friendly and did their best to accommodate a full house. It was a very warm week in July and the room AC struggled to maintain a comfortable temperature. A fan was provided and was helpful. Our king bed mattress was not comfortable due to the troughs worn into the sleeping positions. Only one elevator worked during our entire stay. We appreciated the complementary breakfast vouchers given out for not using the housekeeping service during our stay.
Stayed 6 nights in Jun 2025

2/10 Terrible

Carla

Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating they held our bags in the front when we got there early as well as after we checked out so we could explore the city. The property is clean, has great Air Conditioning and is centrally located. It is just a 5 minute walk to public transportation, buses and the tube, which we took everywhere. They also have umbrellas available for rent if it happens to be a rainy day which was extremely convenient. I would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service
Very friendly Good location Nice rooms and comfy beds
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth the money

Very basic hotel and not worth the price I paid. Lack of tissues in the room, no staff in the evening, lift service was terrible, not sure how they can class this as a 4* hotel when it's barely a 3*. Door to bedroom was incredibly heavy to open and those who are infirm would struggle. Bed wasn't comfortable. Not worth the £235 I paid for one night.
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Nice property and great location but my quote on Expedia was much lower on Expedia than what I got charged.
Stayed 4 nights in Jun 2025

8/10 Good

Paul

Stayed 2 nights in Jun 2025

8/10 Good

Bess

Travelled with family
Liked: Amenities
Great location.
Stayed 3 nights in Jun 2025

8/10 Good

Sara

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Athena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jonathan, Charlestown

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine (friendly staff, clean, perfect location) but this is certainly not a 4-star hotel. My room was in the dark basement with small window facing an alley which I wasn’t expecting so was disappointed.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service

No working air conditioning on the hottest day!

We had a room assigned when we arrived earlier than the check in time, unfortunately the room has no air conditioning (which I assumed the hotel knew as there was a table fan). It was the hottest day so far of 33 degrees and on the top floor of the building. After 15 minutes in the room we knew this is going to be a terrible night without the air conditioning working so we went downstairs to check with reception. They said they will send maintenance so we decided to head out and come back later for when maintenance has checked and resolve the issue. Around an hour later we got back and the maintenance team has not attended the room so we called reception again. One of the reception staff came up to our room and apologise and said that the air cond does not work and they can offer another fan if required. He also mentioned to go down in half an hour if we decided it’s too hot so he can see what he can do. At this point, he also mentioned that they are fully booked and no other room he could swap for us. We took our suitcases down as it was way too hot to even stay in the room and decided we might go to a different hotel. Shortly after we mentioned and spoke to the reception, They managed to find another room (even after telling us the hotel was full). We had a new room, but the air cond also failed to work in the middle of the night so we had to sleep with the windows open.
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

2/10 Terrible

Rahul

Stayed 1 night in Jun 2025

2/10 Terrible

Rajesh, Irvine

Stayed 1 night in Jun 2025

8/10 Good

Isaac R

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Ajith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service… were made to feel welcome right from the check-in… awesome breakfast… and a very good location
Stayed 4 nights in May 2025

8/10 Good

Rahul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. A few mins walking distance from Tube station(Marble Arch) and Hyde Park. Lots of Cafe's and Restaurants in the vicinity. Hotel is in a good condition. The rooms were spacious snd comfortable. Staff were courteous and polite. Amenities in the room were good. The only bit that was a bit confusing was the lift as some of the rooms are below the ground floor and only a particular lift would go to our floor. But worth the stay and overall we enjoyed it
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location near Marble Arch and Hyde Park. Location was easily walkable and located just minutes from a tube stop.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location, very clean and comfortable. Comfy beds!
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff, spacious rooms, great facilities and perfect location
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Anusha

Liked: Cleanliness, amenities, property conditions & facilities
I stayed at the thistle for a few days during a trip in June. The hotel is centrally located, with a grocery and coffee shops nearby; just a couple of minutes walk from the main area, where the tube is easily accessible and surrounded by numerous dining options, oxford street and hyde park. My room was a great for a solo traveler and well-appointed. The bed was incredibly comfortable, ensuring restful nights. The bathroom was clean and had hot water running at all times. The only downside is, you will have to bring your own toiletries as there is none available in the room. The staff (Rahul and Ali) were attentive and courteous. Check-in was smooth, and they provided helpful recommendations and directions when needed. They were understanding and helped with storing luggage during check ins and out! Overall, I had a pleasant stay and would recommend this hotel for both business and leisure travelers seeking comfort and convenience.
Stayed 3 nights in Jun 2025