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Best Western San Dimas Hotel & Suites

Property class: 2.5

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Photo gallery for Best Western San Dimas Hotel & Suites

Lobby sitting area
Free daily cooked-to-order breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Outdoor pool, pool loungers
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
501 W Bonita Ave, San Dimas, CA, 91773
  • Place, Swan Day Spa
    ‪5 min walk‬
  • Place, Frank G. Bonelli Regional Park
    ‪3 min drive‬
  • Place, Raging Waters
    ‪6 min drive‬
  • Airport, Ontario Intl. Airport (ONT)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Queen Room With Two Queen Beds

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Bathtub, Sofabed, Microwave And Refrigerator, Work Desk, Non-Smoking

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave And Refrigerator

  • Sleeps 3

Accessible-Suite 1 King Bed, Mobility Accessible, Roll In Shower, Sofabed, Work Desk, Microwave And Refrigerator, Non-Smoking

  • Sleeps 3

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Dimas by IHG
San Dimas
  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
4.3 out of 5, Excellent, 841 reviews
The price is €121
includes taxes & fees
10 May - 11 May
Holiday Inn Express Hotel & Suites San Dimas by IHG

About this property

Best Western San Dimas Hotel & Suites

An outdoor pool, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a hot tub, coffee/tea in a common area and a business centre.
Best Western San Dimas Hotel & Suites offers 59 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. 42-inch flat-screen televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Dimas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site.
Our customers tell us that they can't get enough of the free breakfast at Best Western San Dimas Hotel & Suites. During your stay, you're just a quick walk from Swan Day Spa. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Relax with a drink at the lobby lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the breakfast and the clean guestrooms
  • 6 minutes on foot from Swan Day Spa and a 1-minute drive from Pacific Railroad Museum
Best Western San Dimas Hotel & Suites offers its guests an outdoor pool and a hot tub. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at Best Western San Dimas Hotel & Suites. Self parking is free.

This San Dimas hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
On-site venue – lobby lounge. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western San Dimas
Best Western San Dimas Hotel
San Dimas Best Western
Comfort Suites Near Fairplex Hotel San Dimas
San Dimas Comfort Suites
Comfort Suites San Dimas
Best Dimas & Suites Dimas
Best Western San Dimas Hotel & Suites Hotel
Best Western San Dimas Hotel & Suites San Dimas
Best Western San Dimas Hotel & Suites Hotel San Dimas

Best Western San Dimas Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great breakfast, great location. Friendly staff...
Stayed 1 night in Jan 2026

10/10 Excellent

Donna

Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 1 night in Jan 2026

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness
Staff was friendly. Linens appeared to be relative new and very white, no stains. Room in general felt a little tired and dated.
Stayed 1 night in Jan 2026

10/10 Excellent

Madeline

Business traveller
Liked: Cleanliness, staff & service, amenities
We’ve stayed here multiple times. Comfortable quiet and good made to order breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Eva

Stayed 1 night in Jan 2026

10/10 Excellent

alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Courteous staff. Great breakfast included. Clean room.
Stayed 2 nights in Jan 2026

10/10 Excellent

Esperanza

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful
Stayed 2 nights in Dec 2025

2/10 Terrible

Catherine

Disliked: Staff & service

No Sleep, No Service, No Follow-Up

We stayed here 8/1/25 the night before a family funeral. Around 8:00pm we began hearing the persistent sound of a woman's voice in the room next to ours. We couldn't make out any words, but it sounded like an audio book or some kind of meditation tape. At 2:00am, I discovered that our room phone was dead and had to call front desk from my cell. The clerk offered to move us, but having unpacked already and being exhausted from our long drive, we declined. He said he would take care of it. At 3:00am I went to the front desk to follow up, and the clerk kept changing his story — first he said that knocked on the room's door and then called the guest with no responses, then he claimed he "wasn't allowed" to disturb guests. Finally, he gave me a business card with an email address and said to contact the general manager. A nonworking phone is a safety issue, and guest comfort was clearly not a priority. I emailed the GM twice requesting partial restitution and never received a reply. No accountability at any level. If guest comfort and safety matter to you, I recommend choosing another hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Angela, Boston

Stayed 1 night in Dec 2025

8/10 Good

Martin, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was just fine for an overnight after a big family Christmas dinner and celebration.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, nice area, fabulous breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 2 nights in Dec 2025

8/10 Good

Shelly

Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2025

8/10 Good

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast with the room was wonderful. Our room was decent. The bed wasn’t very comfortable. We killed two large spiders in the bathroom area.
Stayed 3 nights in Nov 2025

8/10 Good

Charles

Stayed 1 night in Dec 2025

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service
The staff great. I did not like the ticket requirement for breakfast and the lack of variety. While the food is made or order, you have to wait to get it and if you are in a hurry to get out this is an issue. The bread is the large slice type, which doesn’t work in the small toaster. You have to put it in side ways and only half the bread gets toasted. In the room you only get one small container of soap so you either use it to wash your hands or for the shower. And I am not sure if it was an oversight or not, but there were no face towels in the room. Makes it hard to take a shower with a small bottle of body wash soap and no towel.
Stayed 1 night in Dec 2025

2/10 Terrible

Lori

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room was dirty, bugs in the bathroom
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Discrimination against myself and MY SERVICE ANIMAL AND ASKED TO SHOW THEM HER PAPERWORK AND WHY SHE WAS A SERVICE ANIMAL! By California State Law it is ILLEGAL TO ASK WHY I HAVE A SERVICE ANIMAL AND THEN TO ASK ME TO SEE MY DOCTORS PAPERS WITH MY INJURIES AND WHAT REQUIRED ME TO HAVE A SERVICE ANIMAL. Worst place worst customer service
Stayed 2 nights in Nov 2025

10/10 Excellent

Glenn

Stayed 1 night in Dec 2025

10/10 Excellent

Leilani

Stayed 4 nights in Dec 2025

8/10 Good

Shara

Liked: Cleanliness, staff & service
The room was clean, but our first room had a leak and soaking wet carpet. However, the front desk was very friendly and swapped our room without much issue.
Stayed 3 nights in Nov 2025

10/10 Excellent

Ivory

Business traveller
Liked: Cleanliness, staff & service, amenities
Star
Stayed 1 night in Nov 2025

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