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Hampton Inn & Suites Ontario

3.0 star property

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Photo gallery for Hampton Inn & Suites Ontario

Outdoor pool
Studio Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby
Sun deck

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included

Explore the area

Map
4500 Mills Circle, Ontario, CA, 91764
  • Ontario Mills Shopping Mall
    ‪2 min walk‬
  • Toyota Arena
    ‪18 min walk‬
  • Ontario Convention Center
    ‪4 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

25-inch TV with cable channels

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

25-inch TV with cable channels

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

25-inch TV with cable channels

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

25-inch TV with cable channels

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Ontario / Rancho Cucamonga

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1006)
The price is €132
for 1 room
includes taxes & fees
4 Aug - 5 Aug
Hyatt Place Ontario / Rancho Cucamonga

About this property

Hampton Inn & Suites Ontario

Hotel with free breakfast, a quick walk to iFLY Indoor Skydiving - Ontario
Along with an outdoor pool, this hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a meeting room, dry cleaning and laundry facilities. Housekeeping is available on request.
Hampton Inn & Suites Ontario offers 91 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Ontario. During your stay, you're just a quick walk from Ontario Mills Shopping Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute walk from iFLY Indoor Skydiving - Ontario and a 2-minute drive from Toyota Arena
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Ontario offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Free breakfast is served daily. A roundtrip airport shuttle is free during limited hours. The business-friendly Hampton Inn & Suites Ontario also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 6:00 PM
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2004
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hampton Inn & Suites Ontario offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Ontario
Hampton Inn Ontario
Ontario Hampton Inn
Hampton Inn Ontario Hotel
Hampton Hotel Ontario
Hampton Inn & Suites Ontario Hotel
Hampton Inn & Suites Ontario Ontario
Hampton Inn & Suites Ontario Hotel Ontario

Hampton Inn & Suites Ontario Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1006 reviews
Rating 8 - Good. 217 out of 1006 reviews
Rating 6 - Okay. 105 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 58 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jacqueline

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at Hampton Inn properties and this was by far the worst experience I've ever had at a Hampton/Hilton and at a hotel in general. On the first night of our stay, a large man broke and entered our room, and stood at the foot of the bed with my toddler and husband with me. When we woke up, he quickly retreated, and my husband followed him to the lobby. We called the police - apparently this is not the first time this has happened at this property. Thank God I was not alone and that he did not enter another room with a solo female or someone else who is more vulnerable. The staff was nice about it, but that is not really enough. They said they've seen this man multiple times wandering the building. Why was he allowed in? Why hasn't it been handled? I fear for other people staying here in the future. The hotel is also very rundown and the worst-looking Hampton I've been to.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank, Upland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near Ont airport and shopping center. Decent free breakfast in morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities
They property was nice
Stayed 1 night in Mar 2025

10/10 Excellent

JANICE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could hear people talking their room nearby!!!!?
Stayed 1 night in Apr 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2025

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. The room was nice. It smelled old but it wasn't too bad of a stay.
Stayed 1 night in Apr 2025

6/10 Okay

Regina, SLC

Travelled with family, Travelled with partner
We have stayed at a few other hotels in the area and this one is our favorite. The location is perfect with lots of dining options and quick easy access to the freeway. The breakfast isn’t anything you wouldn’t find anywhere else, but we appreciate it. My only complaint is the seating in the common area. Year after year the cushions on the chairs are completely blown out. You sink straight to the bottom which puts you too low to eat comfortably.
Stayed 2 nights in Mar 2025

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Joseph

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Black mold in the bathroom, they tried to paint over the black mold as well, room didn’t look anything like the picture that showed, tv was small and old, facility was out of date all around out of supplies, the gym was a joke and smelled like cat piss, they tried to tell me my 4 night stay reservation was only a 1 night and argued until I showed them my reservation confirmation but told me they had the right name. Shower doesn’t have clear instructions and you can severely burn yourself if you’re not careful because if you turn it the wrong way it goes from hot to scolding . Worst hotel experience iv had in a long time, worse 1000 dollars Iv spend in a long time.
Stayed 4 nights in Mar 2025

6/10 Okay

toriano

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Serena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and comfortable

We got stuck in Ontario after our flight was diverted. I was able to book a room quickly on hotels.com. The room was very clean and comfortable and breakfast was nice. We were able to check in very quickly.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

I would pass on this location and hotle

Room was clean, bed was well worn and needs replacement. Parking is scary, across a dark street in a malls parking lot (lots of police mobile surveillance cameras). I would pass on this location and hotel
Stayed 1 night in Mar 2025

10/10 Excellent

justin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect check in
Stayed 1 night in Mar 2025

6/10 Okay

John

OK
Stayed 1 night in Mar 2025

4/10 Poor

Zander

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Upon arrival, door locks didn’t work and had to press on the issue to get a new room, shower head wanted to spray everywhere but me, walls were filthy and the room smelled like cigarettes
Stayed 2 nights in Feb 2025

6/10 Okay

Madeleine

Travelled with group
Liked: Property conditions & facilities
Very average
Stayed 1 night in Feb 2025

2/10 Terrible

A vintage doll

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old sink clogged dirty carpet rv did not work. Staff was amazing
Stayed 1 night in Feb 2025

2/10 Terrible

Michele

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We spent 3 days at this hotel and there was everything wrong with this place. No microwave, broken hair dryer, leaky air conditioner and hardly no parking. U would not recommend this place to anyone.
Stayed 3 nights in Feb 2025

8/10 Good

Kenneth, Locust Grove

Liked: Cleanliness, staff & service
The property was older than I expected and could use some updates. Since it’s in such a nice area I expected it to be a little nicer but it’s not bad.
Stayed 1 night in Feb 2025

8/10 Good

Rhonda

Travelled with partner
We’ve stayed several times when in town. Property is beginning to show signs of aging and is in need of updating.
Stayed 1 night in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No fridge or microwave- those were left out in the hall. The toilet was broken and maybe only flushed every 5th time. Trash in the corners and drawers.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right next to the laugh factory
Stayed 1 night in Jan 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Cherie

Disliked: Cleanliness, property conditions & facilities
This "hotel" was only marginal for an overnight stay near Ontario airport. It is not up to the usual Hampton Inn standards. Look for better.
Stayed 1 night in Jan 2025