Hotel Maya

4.0 star property

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Photo gallery for Hotel Maya

Pillow-top beds, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers
Sun-loungers, beach towels
Sun-loungers, beach towels
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking available
  • Pool
  • 24/7 front desk

Explore the area

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700 Queensway Drive, Long Beach, CA, 90802
  • Aquarium of the Pacific
    ‪10 min walk‬
  • Long Beach Cruise Terminal
    ‪15 min walk‬
  • Long Beach Convention and Entertainment Center
    ‪17 min walk‬
  • Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪30 min drive‬

Room options

Room, 2 Queen Beds, Balcony (Water View)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Queen Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

Deluxe Room (King, Water View)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony (Water View)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Maya

Riverfront hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free cruise terminal shuttle are also provided. Other amenities include a bar/lounge, a poolside bar and self parking.
Hotel Maya offers 199 accommodations with laptop-compatible safes and a safe. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Maya's great location. During your stay, you'll be within walking distance of Long Beach Cruise Terminal. You'll find features such as free WiFi in public areas and a free cruise terminal shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Fuego Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the beds
  • Within a 15-minute walk of RMS Queen Mary and Aquarium of the Pacific
  • Free shopping centre and cruise terminal shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Maya offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Maya. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Long Beach hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Fuego Restaurant – This restaurant specialises in Latin American cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 2 miles
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (163 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number BU20527910
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1048 out of 1807 reviews
Rating 8 - Good. 313 out of 1807 reviews
Rating 6 - Okay. 187 out of 1807 reviews
Rating 4 - Poor. 120 out of 1807 reviews
Rating 2 - Terrible. 139 out of 1807 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 1 night in Jun 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very clean and quiet
Stayed 1 night in May 2025

4/10 Poor

Daisy

Stayed 1 night in May 2025

10/10 Excellent

OSCAR

Travelled with family
Liked: Cleanliness, property conditions & facilities
the pool has no control and bar drink selection is terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro Damian

Stayed 3 nights in May 2025

2/10 Terrible

Brett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gross and overpriced

Toilet didn’t flush properly, room was dirty, drinks at the bar were awful and extremely overpriced. 20% gratuities were automatically charged and then they still expected another tip on top of the other. Pool was disgusting and someone went to the bathroom in the pool. Bars didn’t have anything to make very basic drinks and they also were charging $500 a day for a cabana with no amenities or wait service etc. Place is very overpriced and very dated. Horrible place and won’t return .
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was dated. Furniture old. Needs updating.
Stayed 1 night in May 2025

6/10 Okay

Susan

Disliked: Cleanliness
Floor was filthy, hadn’t been mopped in a while. Disappointing for the price point.
Stayed 1 night in May 2025

10/10 Excellent

david

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing that was stupid was, the area between the handicapped parking stalls was used for construction materials. Very Rude. And the toilet paper dispenser is mounted 18+inches behind the toilet. Very inconvenient. Otherwise totally bitchen.
Stayed 1 night in May 2025

10/10 Excellent

Alberto

Stayed 1 night in May 2025

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great views and great staff. Could use some sprucing up.
Stayed 1 night in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Terri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
One of the best hotels EVER!
Stayed 1 night in May 2025

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the location. It was very nice and the restaurant was amazing.
Stayed 1 night in May 2025

8/10 Good

Lidia

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Not my type of 4 star hotel

Unfortunately, my stay at this hotel was far from comfortable. Upon entering the room, I was greeted by a musty, damp odor reminiscent of wet cloth. The bathroom had multiple issues: the shower leaked from both the top and bottom, and the walls showed visible cracks from poor repair work. The wood flooring throughout the room was uneven and showed clear signs of previous water damage. The wooden table was also warped and stained from moisture exposure. Outside the room, things didn’t improve. Flies constantly swarmed the walkway just outside my door, making it unpleasant to come and go. The pool area was severely overcrowded, making it nearly impossible to relax or enjoy. And while the room offered a decent view, the smell of sewage lingering in the outdoor air completely overshadowed it. Overall, the condition of the facilities and environment made the experience disappointing. I would not recommend this hotel unless significant improvements are made. ***didn’t let me add pictures to my rating for some reason.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was close to the water and room was clean and included all amenities as noted in booking.
Stayed 1 night in May 2025

10/10 Excellent

Jonik

Stayed 1 night in May 2025

10/10 Excellent

Eric

Travelled with partner
Great experience
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Stayed 1 night in May 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing beautiful and unforgettable experience.
Stayed 1 night in May 2025