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Hotel Maya

4.0 star property

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Photo gallery for Hotel Maya

Pillow-top beds, in-room safe, desk, blackout curtains
Exterior
Sun-loungers, beach towels
Outdoor pool, pool loungers
Sun-loungers, beach towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

View in a map
700 Queensway Drive, Long Beach, CA, 90802
  • Place, RMS Queen Mary
    ‪10 min walk‬
  • Place, Aquarium of the Pacific
    ‪10 min walk‬
  • Place, Long Beach Cruise Terminal
    ‪15 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (Water View)

Room, 1 King Bed, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Balcony (Water View)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King, Water View)

Deluxe Room (King, Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Deluxe Room (King, Water View)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features) | Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Mobility Accessible (Communication Features)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Water View)

Room, 2 Queen Beds (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Water View)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony (Water View)

Room, 2 Queen Beds, Balcony (Water View) | Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Balcony (Water View)

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room
The Queen Mary
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, 3,737 reviews
The price is €145
includes taxes & fees
17 Dec - 18 Dec
The Queen Mary

About this property

Hotel Maya

Riverside hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and a free cruise terminal shuttle are also provided. Other amenities include a bar/lounge, a poolside bar and self parking.
Hotel Maya offers 199 accommodations with laptop-compatible safes and a safe. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Long Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Hotel Maya's great location. During your stay, you'll be within walking distance of Long Beach Cruise Terminal. You'll find features such as free WiFi in public areas and a free cruise terminal shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Latin American cuisine while dining at Fuego Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of RMS Queen Mary and Aquarium of the Pacific
  • Free shopping centre and cruise terminal shuttle service
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Maya offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Maya. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Long Beach hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Fuego Restaurant – This restaurant specialises in Latin American cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 2 miles
  • Free cruise terminal shuttle
  • Free shopping centre shuttle
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fuego Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Personal motorised watercraft

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lift (163 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
Property Registration Number BU20527910
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Maya
Hilton Maya
Hotel Maya Doubletree Hilton Hotel
Hotel Maya Doubletree Hilton Hotel Long Beach
Maya Doubletree
Maya Doubletree Hilton
Maya Doubletree Hilton Long Beach
Maya Hilton
Coast Long Beach Hotel
Hotel Maya Hotel
Hotel Maya Long Beach
Hotel Maya Hotel Long Beach
Hotel Maya a Doubletree by Hilton Hotel

Hotel Maya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1162 out of 1956 reviews
Rating 8 - Good. 336 out of 1956 reviews
Rating 6 - Okay. 208 out of 1956 reviews
Rating 4 - Poor. 113 out of 1956 reviews
Rating 2 - Terrible. 137 out of 1956 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ethan

Stayed 7 nights in Aug 2025

4/10 Poor

Diana

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities
First thing I paid for a balcony with a water view and got a little sliver of the water. The one I told management about it they said they had no other rooms. Call them tomorrow. Next thing they offer shuttles to and from town. We got a shuttle into town, but when we called to take the shuttle back, I was told that the driver went home sick that we would have to get another way back into town. Not OK. Also, when the shuttle driver took us into town, we gave him a tip and his words were exactly “is this all” not professional at all?
Stayed 2 nights in Aug 2025

10/10 Excellent

Rolando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort style hotel walking distance from the Pike/Shoreline Village. Was very close to the cruise terminal
Stayed 1 night in Aug 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig, Corvallis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I are happy with the service
Stayed 2 nights in Aug 2025

2/10 Terrible

Todd

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Leaf blower gas powered outside our room all morning.
Stayed 1 night in Aug 2025

6/10 Okay

Laura

Liked: Staff & service
We had no cold water in our hotel room. The pool area was not kept clean throughoutbthe day. There was foodnin the hot tub and pool later in the evening when we went to relax. Bstaff response was "it will get cleaned latee tonight"
Stayed 5 nights in Aug 2025

6/10 Okay

Weronika

Stayed 5 nights in Aug 2025

10/10 Excellent

ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay before boarding on a Carnival cruise.
Stayed 1 night in Aug 2025

10/10 Excellent

griselda

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We’ve stayed here many times we love it, rooms are clean, except Halls are dirty! Check your bill they add a gratuity without telling you, and we added an additional tip, scam, they don’t tell you ,
Stayed 2 nights in Aug 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most beautiful, coastal property with the full experience of an oceanside resort. I hope to stay here again. Very beautiful place.
Stayed 2 nights in Aug 2025

6/10 Okay

Olivia

Travelled with partner
Liked: Staff & service
Outside activities definitely the highlight and free transportation to cruise ship
Stayed 1 night in Aug 2025

10/10 Excellent

Karlos Rentez, Forney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a little secret! The staff is phenomenal from the front desk to the grounds! Mr Alex in maintenance is one very cool person. The next time we’re in town there’s no doubt that we will be staying at Hotel Maya
Stayed 4 nights in Aug 2025

10/10 Excellent

Julene

Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

The room was comfortable and clean, we were allowed early check in, thank u!
Stayed 1 night in Aug 2025

2/10 Terrible

john

Disliked: Cleanliness, amenities, property conditions & facilities
1st impression, the property needs major attention the exterior walls were very dirty. The room vinyl floor & baseboards were dirty. Had to call housekeeping to remake the bed. Queen size fitted sheet on a king size bed. Had to call again to get the automatic shades to close. not operator error, faulty controller. The food at the hotel restaurant was terrible then to make matters even worse they add on a $25 “service fee” which was not disclosed until the bill came. This was for a party of two, the management came to the table with no explanation “just a city fee”. We will never return!
Stayed 1 night in Aug 2025

10/10 Excellent

Chanea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Stayed 1 night in Aug 2025

6/10 Okay

Diana Lynn

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I paid for a water view and got a sliver of a view through two buildings. not happy about that talk to the management and they said maybe tomorrow we might have one available with a bit of view but did not also got the shuttle into town that they offered once in town. We called to have the shuttle come and get us and was told that the driver went home sick and that we would have to find her own way home. Maybe call an Uber not OK
Stayed 1 night in Aug 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent a day exploring, riding the aqua-bus/ferry (only $1 to cross the bay!) to see the shops and wrapped up the evening with dinner at the Maya restaurant, Fuego. While dining, we enjoyed watching pelicans and herons flying over the waterfront. Slept well in our clean and cozy bed, with a delicious breakfast at the same restaurant in the morning. All staff were friendly and welcoming, ending with the hotel shuttle service to the Catalina ferry, too! We look forward to staying again, thank you!
A gorgeous view of the Queen Mary from the Maya Hotel.
Stayed 1 night in Aug 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views are fantastic.
Stayed 2 nights in Aug 2025

4/10 Poor

Pei-Hua, Walnut

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
Very noisy and inconvenient location, bad service with the only one restaurant onsite.
Stayed 3 nights in Aug 2025

6/10 Okay

Deonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the property and the management communication and accommodation was great. Down fall is they did not provide shuttle services from LAX or near any other destination of travelers. I suggest they broaden their services to travelers NOT just to the port
Stayed 1 night in Aug 2025

8/10 Good

Korey

Liked: Cleanliness, staff & service, property conditions & facilities
food and staff
Stayed 1 night in Aug 2025