See all properties

Sheraton Universal Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton Universal Hotel

Premium bedding, down duvets, in-room safe, desk
Exterior
Lobby
Property amenity
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
333 Universal Hollywood Drive, Universal City, CA, 91608
  • Place, Universal Studios Hollywood
    ‪7 min walk‬
  • Place, The Wizarding World of Harry Potter™
    ‪7 min walk‬
  • Place, Universal CityWalk
    ‪10 min walk‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪61 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed

8.8 out of 10
Excellent
(123 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, a heated pool, pool loungers
Hilton Los Angeles/Universal City
Universal City
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 3,033 reviews
The price is €184
includes taxes & fees
17 May - 18 May
Hilton Los Angeles/Universal City

About this property

Sheraton Universal Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a hot tub are on-site. Housekeeping is available on request.
Sheraton Universal Hotel offers 461 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 43-inch LCD televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Universal City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the breakfast at Sheraton Universal Hotel. During your stay, you're just a quick walk from Universal Studios Hollywood. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The California's
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, comfy beds and overall comfort
  • Just a 1-minute drive from Universal Studios Hollywood and 5 minutes from Capitol Records Tower
  • Pets welcome for a fee (restrictions apply)
Sheraton Universal Hotel offers its guests an outdoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 17 meeting rooms are available. Event space at this hotel measures 32774 square feet (3045 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Sheraton Universal Hotel. For a fee, parking is available.

This 4-star Universal City hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:30 AM.
The California's – This restaurant specialises in American cuisine and serves breakfast and lunch. Reservations are required.
The Reel Pool Bar – This poolside bar specialises in Californian cuisine and only serves light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
In the Mix Lobby Bar – This lobby lounge serves dinner and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 55 per day)
  • Secured valet parking on site (USD 63 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self-parking fee: USD 55 per day (in/out privileges)
  • Valet parking fee: USD 63 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Sheraton Universal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2607 out of 4151 reviews
Rating 8 - Good. 768 out of 4151 reviews
Rating 6 - Okay. 395 out of 4151 reviews
Rating 4 - Poor. 201 out of 4151 reviews
Rating 2 - Terrible. 180 out of 4151 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Jaime

Stayed 2 nights in Jan 2026

10/10 Excellent

Jose

Stayed 3 nights in Jan 2026

10/10 Excellent

roseanna

Stayed 1 night in Jan 2026

2/10 Terrible

Fangyi

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, amenities
The room was cozy and the shower was amazing! The restaurant was superb
Stayed 2 nights in Jan 2026

10/10 Excellent

Allen

Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Ella

Stayed 1 night in Dec 2025

10/10 Excellent

Andres

Stayed 1 night in Dec 2025

10/10 Excellent

Megan

Stayed 1 night in Jan 2026

8/10 Good

Nadia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very courteous staff! Check-In process was fast. Room felt clean. Great location for Universal Studios.
Stayed 1 night in Jan 2026

4/10 Poor

Miguel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It was terrible everything.
Stayed 1 night in Jan 2026

8/10 Good

Rebecca

Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, seem less check in, nice room
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Jan 2026

8/10 Good

Pamela

Stayed 1 night in Jan 2026

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall good stay the only issue the TV remote either low batteries and barely worked , did ask for another but did not get it. To make this an exceptional trip would be the ice machine on my floor working and having to pay for $55 a day for self parking then I think the elevator should be working.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Stayed 1 night in Jan 2026

10/10 Excellent

Adi

Stayed 3 nights in Jan 2026

4/10 Poor

Ashley

Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra De la

Stayed 2 nights in Jan 2026

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay! Thanks guys
Stayed 3 nights in Dec 2025

8/10 Good

Ernesto Diaz

Good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air Conditioning worked really well. Everything was clean, the shower has nice pressure and stayed hot.
Stayed 1 night in Jan 2026

10/10 Excellent

Erik Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2026

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gracias todo muy limpio y cerca 100 customer service Thanks
Stayed 2 nights in Jan 2026

Hotels

Flights

Cars

Packages