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SureStay Hotel by Best Western Beverly Hills West LA

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Beverly Hills West LA

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi
Exterior
Restaurant
Lobby
Room amenity

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
7721 Beverly Blvd, Los Angeles, CA, 90036
  • Place, The Grove
    ‪5 min walk‬
  • Place, Melrose Avenue
    ‪3 min drive‬
  • Place, Hollywood Walk of Fame
    ‪6 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Hotel by Best Western Beverly Hills West LA

Hotel with free breakfast, a short walk to The Grove
A 24-hour front desk, tour/ticket assistance and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Housekeeping is available once per stay.
SureStay Hotel by Best Western Beverly Hills West LA offers 36 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Beverly Hills West LA. During your stay, you're just a quick walk from The Grove. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include multilingual staff, a lift and a water dispenser
  • Guests have great things to say about the location and the clean guestrooms
  • 8 minutes by foot from The Grove and a 4-minute drive from Hollywood Boulevard
Free breakfast is available daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a lift are also featured at SureStay Hotel by Best Western Beverly Hills West LA. Limited free parking is available on a first-come, first-served basis.

This Los Angeles hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 October to 31 October:
  • Parking area
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Public bath

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Los Angeles Rodeway Inn
Rodeway Inn Hotel Los Angeles
Rodeway Inn Los Angeles
Rodeway Inn & Suites Pacific Coast Highway Hotel Los Angeles
Rodeway Inn And Suites Pacific Coast Highway
Rodeway Inn Los Angeles Hotel
Rodeway Inn Hotel
Rodeway Inn Los Angeles Hotel Los Angeles
SureStay Hotel Best Western Beverly Hills West Los Angeles
SureStay Hotel Best Western Beverly Hills West
SureStay Best Western Beverly Hills West Los Angeles
SureStay Best Western Beverly Hills West
SureStay Beverly Hills West
Surestay By Beverly Hills West
SureStay Hotel by Best Western Beverly Hills West LA Hotel
SureStay Hotel by Best Western Beverly Hills West LA Los Angeles

Reviews

SureStay Hotel by Best Western Beverly Hills West LA Reviews

7.0

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 227 out of 974 reviews
Rating 8 - Good. 282 out of 974 reviews
Rating 6 - Okay. 238 out of 974 reviews
Rating 4 - Poor. 127 out of 974 reviews
Rating 2 - Terrible. 100 out of 974 reviews

Reviews

2/10 Terrible

maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, smelly, room

The room had unpleasant smell from a combination of old, smoke, mold, and chlorine. At first we thought it would improve with the windows open, but it did not. We had a late check in, so it was not easy to move out and find a different hotel. The next morning, a room attnendant offered a diffrent room, but guess what, it smelled the same. Also, the toilet flush was not completely working . We had to hold the lever a couple of mins before the water could go down. This was defimitely not a pleasant stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we were given was hot and stuffy. The a/c unit was right beside the bed and had a very strong urine odor blowing out of it. We asked to be moved to a different room. The room we were moved had a very strong sewer smell coming out of the bathroom. Breathing that foul air is not acceptable. After the first night I tried to cancel the reservation, but the hotel would not refund my payment. Highly disappointing. Extremely unclean. Would never recommend this hotel to anyone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Perry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb service in this SureStay Best Western Beverly Blvd. special mention to Manager Joanna, Gina, Christy and Bridget! Big thank you ! Be coming back.
Stayed 7 nights in Jun 2025

8/10 Good

Stacy

Travelled with family, Business traveller
Liked: Cleanliness
clean and was great for our overnight stay
Stayed 1 night in Jun 2025

4/10 Poor

Lowell, San Diego

Travelled with family
Disliked: Property conditions & facilities
We stayed in a room that fronted on Beverly Blvd. Very noisy all night! The room needs two double pane windows to sound proof the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Disliked: Staff & service
I love the area. Staff sucked.
Stayed 3 nights in Jun 2025

6/10 Okay

Abdul Ghafoor

Stayed 1 night in Jun 2025

6/10 Okay

Leslie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Quite old and dated. Breakfast was very ordinary.
Stayed 4 nights in May 2025

4/10 Poor

Bailey

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a place to stay in a very expensive area. This hotel is basic but clean with a friendly staff - and more affordable than anything else. It was our second stay.
Stayed 5 nights in May 2025

2/10 Terrible

Gavin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

6/10 Okay

Lior Yonatan

Liked: Cleanliness
For low cost accommodation it can be considered good.
Stayed 7 nights in May 2025

6/10 Okay

Robert

Stayed 1 night in May 2025

2/10 Terrible

ye

Stayed 2 nights in May 2025

8/10 Good

Lorraine

Stayed 3 nights in May 2025

6/10 Okay

Poncho

.
Stayed 2 nights in Apr 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was central to everything and the staff was friendly
Stayed 1 night in May 2025

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issues with my room when checking in. The front desk receptionist was not kind or friendly. Our had knats that they did nothing about. Sink was broken so the hot and cold were only working sometimes. Breakfast was very limited and not much of a variety to choose from.
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place & Great Staff.

The hotel was great. I really want to give a ton of credit to the person up front (Bridgette Joy) she was great, She helped us with some problems with some of reservations from the app & she was overall very kind. The place was pretty nice.
Stayed 1 night in May 2025

4/10 Poor

Iris

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Old hotel but clean. Not upto BW standards Wake up call didnt happen Coffee machine broken Sink in bedroom clogged Hotel doors were open 24hrs a day but not the front desk.
Stayed 3 nights in May 2025

6/10 Okay

Robert, Massapequa

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

ian

Travelled with family and small children
Overall - for a budget accomodation. It does the job. Unfortunately. We ended up checking out early as it was not for us. When I first checked in - staff was super friendly which is amazing! Big tick. However that was about all I can give positives for. Our room was tidy however the fridge rattled all night. The people above us sounded like a heard of elephants running rampant until 4am. The shower ceiling looked to almost be falling down and the carpark was super tight - if I didn’t have someone guiding me I would not have been able to get out without damaging the rental car.
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service

mediocre, but acceptable

it would be nice if there were a box of tissues in the room
Stayed 2 nights in Apr 2025

8/10 Good

Martin, Surprise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking garage has a very narrow entrance/exit ramp. Without help guiding us from a nice man I don't think we would have been able to get out.
Stayed 1 night in Apr 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a last minute booking. Smell from the swamp cooler was bad though, moldy. Awesome free breakfast items. Clean beds. Some lights in the room were not working though.
Stayed 1 night in Apr 2025