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SureStay Hotel by Best Western Beverly Hills West LA

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Beverly Hills West LA

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi
Lobby
Exterior
Room amenity
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
7721 Beverly Blvd, Los Angeles, CA, 90036
  • Place, The Grove
    ‪5 min walk‬
  • Place, Melrose Avenue
    ‪3 min drive‬
  • Place, Hollywood Walk of Fame
    ‪7 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪20 min drive‬

Room options

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Family Suite With Two King Beds

  • Sleeps 4

Family Suite with Two Queen Beds

  • Sleeps 4

King Room - Non-Smoking

  • Sleeps 2

Queen Room - Non-Smoking

  • Sleeps 2

Queen Room with Bath Tub - Non-Smoking

  • Sleeps 2

Queen Room with Two Queen Beds

  • Sleeps 4

Queen Room with Two Queen Beds and Bath Tub - Non-Smoking

  • Sleeps 4

Similar properties

Exterior
LYFE INN & SUITES by AGA - Beverly Hills
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
4.1 out of 5, Very good, 382 reviews
The price is €147
includes taxes & fees
8 Dec - 9 Dec
LYFE INN & SUITES by AGA - Beverly Hills

About this property

SureStay Hotel by Best Western Beverly Hills West LA

Hotel with free breakfast, 8-minute walk to The Grove
A 24-hour front desk, tour/ticket assistance and free breakfast are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Housekeeping is available once per stay.
SureStay Hotel by Best Western Beverly Hills West LA offers 36 accommodations with free newspapers and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Los Angeles hotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Beverly Hills West LA. During your stay, you're just a quick walk from The Grove. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include multilingual staff, a lift and a water dispenser
  • Guests have great things to say about the clean guestrooms and the location
  • 8 minutes by foot from The Grove and a 4-minute drive from Hollywood Boulevard
Free breakfast is available daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and a lift are also featured at SureStay Hotel by Best Western Beverly Hills West LA. Limited free parking is available on a first-come, first-served basis.

This Los Angeles hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 October to 31 October:
  • Parking area
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Public bath

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Los Angeles Rodeway Inn
Rodeway Inn Hotel Los Angeles
Rodeway Inn Los Angeles
Rodeway Inn & Suites Pacific Coast Highway Hotel Los Angeles
Rodeway Inn And Suites Pacific Coast Highway
Rodeway Inn Los Angeles Hotel
Rodeway Inn Hotel
Rodeway Inn Los Angeles Hotel Los Angeles
SureStay Hotel Best Western Beverly Hills West Los Angeles
SureStay Hotel Best Western Beverly Hills West
SureStay Best Western Beverly Hills West Los Angeles
SureStay Best Western Beverly Hills West
SureStay Beverly Hills West
Surestay By Beverly Hills West
SureStay Hotel by Best Western Beverly Hills West LA Hotel
SureStay Hotel by Best Western Beverly Hills West LA Los Angeles

SureStay Hotel by Best Western Beverly Hills West LA Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 233 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 244 out of 1001 reviews
Rating 4 - Poor. 128 out of 1001 reviews
Rating 2 - Terrible. 103 out of 1001 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Virginia

Liked: Cleanliness, staff & service, room comfort
Loud outside of our window, shouting people at the bus stop, did not like that anyone could just walk into the building at any time from the garage. Did not feel real safe.
Stayed 1 night in Jul 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The location is nice, and the staff is friendly and helpful
Stayed 7 nights in Jul 2025

10/10 Excellent

Celina

Stayed 1 night in Jul 2025

2/10 Terrible

Sibel KURTOGLU

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Subject: URGENT Complaint – Child Injury, No Staff, Security Breach – Full Refund Request Booking #704889130 | Itinerary: 73137103274861 Dear Expedia Support, I am submitting a formal complaint regarding my stay in Los Angeles (June 12–15, 2025) due to multiple severe safety and service failures. 1. My child was injured in the hotel room – on June 13, while lying on the bed, my son sustained a bleeding facial injury due to dangerous furniture (bed structure or sharp edges). The bedsheets were stained with blood. I have attached photos. 2. On June 14, when we returned late at night, we were locked out of our room. There was no staff on-site, and only a handwritten note said “Front desk on break until further notice.” We waited outside for 3–4 hours with a child, unable to access our room. 3. The property was completely insecure – the exterior doors were left open to anyone, and there was no security or staff to control access. Anyone could enter from the street. This created a serious safety risk, especially at night. I tried to contact Expedia via chat multiple times, but your agents either ignored the issue or disconnected the conversation without resolution. I am requesting a FULL refund of $816.91 and a formal investigation into this property. It was unsafe, unmanaged, and dangerous for families. Please respond urgently. — Guest Name: Sibel Kurtoglu Confirmation Number: 704889130 Itinerary Number: 73137103274861 Check-in: June 12, 2025 Check-out: June 15,
Stayed 3 nights in Jun 2025

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Lisa

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I asked for a handicapped room for my father who's in a wheelchair and didn't get one, and no table or chairs in the room to sit on. I had to chairs from the patio area.
Stayed 1 night in Jul 2025

10/10 Excellent

Raya

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Guadalupe

Stayed 1 night in May 2025

8/10 Good

Joann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Only complaint I might have is the size of the room and that the bathtub did not have anti-slip coating other than that a nice hotel
Stayed 5 nights in Jun 2025

8/10 Good

jhonny alberto

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
es bueno
Stayed 3 nights in Jul 2025

10/10 Excellent

Jasmine

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You could tell that it's an older place, but it's been well maintained overall. But the rooms and above ground looks very nice...
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Stayed 2 nights in Jun 2025

4/10 Poor

Helen Catrece

Disliked: Staff & service, property conditions & facilities, room comfort

Old

The hotel is in dire need of renovation
Stayed 1 night in Jul 2025

6/10 Okay

anna marie

Stayed 1 night in Jun 2025

10/10 Excellent

Gianfranco

Stayed 1 night in Jun 2025

2/10 Terrible

maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible, smelly, room

The room had unpleasant smell from a combination of old, smoke, mold, and chlorine. At first we thought it would improve with the windows open, but it did not. We had a late check in, so it was not easy to move out and find a different hotel. The next morning, a room attnendant offered a diffrent room, but guess what, it smelled the same. Also, the toilet flush was not completely working . We had to hold the lever a couple of mins before the water could go down. This was defimitely not a pleasant stay.
Stayed 1 night in Jun 2025

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we were given was hot and stuffy. The a/c unit was right beside the bed and had a very strong urine odor blowing out of it. We asked to be moved to a different room. The room we were moved had a very strong sewer smell coming out of the bathroom. Breathing that foul air is not acceptable. After the first night I tried to cancel the reservation, but the hotel would not refund my payment. Highly disappointing. Extremely unclean. Would never recommend this hotel to anyone.
Stayed 3 nights in Jun 2025

10/10 Excellent

Perry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb service in this SureStay Best Western Beverly Blvd. special mention to Manager Joanna, Gina, Christy and Bridget! Big thank you ! Be coming back.
Stayed 7 nights in Jun 2025

8/10 Good

Stacy

Travelled with family, Business traveller
Liked: Cleanliness
clean and was great for our overnight stay
Stayed 1 night in Jun 2025

4/10 Poor

Lowell, San Diego

Travelled with family
Disliked: Property conditions & facilities
We stayed in a room that fronted on Beverly Blvd. Very noisy all night! The room needs two double pane windows to sound proof the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities
Disliked: Staff & service
I love the area. Staff sucked.
Stayed 3 nights in Jun 2025

6/10 Okay

Abdul Ghafoor

Stayed 1 night in Jun 2025