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Krystal Grand Los Cabos - All inclusive

4.0 star property

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Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
View from room
Lobby
Food and drink
Altitude Junior Suite Ocean Front King | 1 bedroom, in-room safe, desk, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400
  • Costa Azul Beach
    ‪3 min walk‬
  • Palmilla Beach
    ‪14 min walk‬
  • Club Campestre Golf Course
    ‪19 min walk‬
  • San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪19 min drive‬

Room options

View all photos for Altitude Junior Suite Swimout Ocean Front King

Altitude Junior Suite Swimout Ocean Front King | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front King

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

Deluxe Double at BelAir SunClub | 1 bedroom, in-room safe, desk, soundproofing

Deluxe Double at BelAir SunClub

7.2 out of 10
Good
(48 reviews)
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

Altitude Junior Suite Ocean Front King | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front King

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Palmilla Garden View King

1 bedroom, in-room safe, desk, soundproofing

Deluxe Palmilla Garden View King

7.2 out of 10
Good
(5 reviews)
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

Altitude Junior Suite Ocean Front Double | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Ocean Front Double

7.0 out of 10
Good
(6 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite Swimout Garden View King

7.6 out of 10
Good
(7 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

Deluxe King at BelAir SunClub | 1 bedroom, in-room safe, desk, soundproofing

Deluxe King at BelAir SunClub

8.0 out of 10
Very good
(27 reviews)
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Krystal Deal of the Day

1 bedroom, in-room safe, desk, soundproofing

Krystal Deal of the Day

7.6 out of 10
Good
(48 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

  • 49.6 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

Altitude Junior Suite Swimout Ocean Front Double | 1 bedroom, in-room safe, desk, soundproofing

Altitude Junior Suite Swimout Ocean Front Double

  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

7.8 out of 10
Good
(85 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Krystal Grand Los Cabos - All inclusive

Family-friendly fun on the beach, with 3 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Krystal Grand Los Cabos - All inclusive's 3 outdoor swimming pools or pampering yourself at the full-service spa.
Krystal Grand Los Cabos - All inclusive offers 429 accommodations with a safe and a hairdryer. 58-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead.

This San José del Cabo property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.
Guests can indulge in a pampering treatment at the property's full-service spa, Eternity Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.
Our customers tell us that they can't get enough of the pool at Krystal Grand Los Cabos - All inclusive. During your stay, you're just a quick walk from Costa Azul Beach. Features include free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at The "O", a buffet restaurant with ocean views
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to facials, manicures and pedicures or massages at Eternity Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Costa Azul Beach and a 5-minute drive from San Jose del Cabo Art District
Krystal Grand Los Cabos - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Krystal Grand Los Cabos - All inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 8 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly Krystal Grand Los Cabos - All inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star San José del Cabo property is smoke free.

The "O" – Overlooking the ocean, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ayami – This diner specialises in Asian cuisine and only serves dinner. Open selected days.
Risotto – Overlooking the ocean, this diner specialises in Italian cuisine and only serves dinner. Open selected days.
Hacienda Mortero – Overlooking the ocean, this restaurant specialises in Mexican cuisine and only serves dinner. Open selected days.
The Grill – Overlooking the ocean, this restaurant specialises in international cuisine and serves lunch and dinner. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free covered valet parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Ayami
  • Hacienda Mortero
  • Risotto
  • The "O"
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 8 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Grand Los Cabos - All inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.26 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 739 out of 2080 reviews
Rating 8 - Good. 430 out of 2080 reviews
Rating 6 - Okay. 363 out of 2080 reviews
Rating 4 - Poor. 249 out of 2080 reviews
Rating 2 - Terrible. 299 out of 2080 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Satendra

Travelled with group
Disliked: Amenities, property conditions & facilities
Outdated. Dirty and needs lots of maintenance. Staff friendly but poor servi e. Buffett not stocked and food repetitive for dinner and not very good.
Stayed 4 nights in Mar 2025

6/10 Okay

Karen

Disliked: Property conditions & facilities
We booked 2 rooms, when we arrived one room was ready, the other room had bugs of some kind in the bed, we took them to the front desk and they did change rooms for us, the cleaning staff were very good They never had salt and pepper and service in the restaurant wasn’t that great The pool staff was awesome
Stayed 7 nights in Mar 2025

6/10 Okay

Robert Douglas

Liked: Staff & service
We had so many problems; I can’t even remember them all. I feel the website should be more “specific” about the rooms and location of BelAir rooms. Food in the Grill was not good! Gabriel will bring this Resort to the standard it deserves. He is exceptional as well as many of the staff!
Stayed 6 nights in Apr 2025

6/10 Okay

Evelyn R

Travelled with partner
Check in was easy and front desk were polite and accommodating, Did not like having to get up at 6am to play towel game at the pool, if not seats were gone by 6:30 am. Adult pool was not heated, was so cold the1st the 4 days we could not even get in. By 5th day the sun heated it up enough to get in. Restaurants: Italian restaurant was ok, Japanese restaurant was our favourite, Breakfast at buffet was ok because the made fresh cooked Omletes. Dinner at buffet was served in warming trays and was luke warm....No fresh Salsa to be had at buffet. Would be nice if the buffet had fresh cooking stations. Dinner at The grill was cold & Mexican Restaurant was terrible..... Rooms were OK, we had a nice view, shower was always hot but no washcloths were ever provided. Drinks were Ok, but often ran out of Bacardi white. No blended drinks in Lobby bar.
Stayed 7 nights in Apr 2025

6/10 Okay

Renise

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great room (Altitude with private pool). Food was cold at most places. Hit or miss on staff friendliness.
Stayed 7 nights in Apr 2025

10/10 Excellent

Paul Eugene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel Avila, our Expedia concierge, was absolutely amazing! He was a pleasure to work with, extremely knowledgeable and helpful. He needs a promotion ASAP!
Stayed 4 nights in Apr 2025

4/10 Poor

Brittney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noises due to local traffic. Limited dining. Have to pay for non sense room service. Lack of support from staff
Stayed 3 nights in Mar 2025

8/10 Good

Michele

Travelled with group
Liked: Cleanliness, room comfort

Resort Getting Tired

We stayed at this resort in 2019 and loved it. It was different this trip. I was disappointed that some of the resort was now the Altitude Club and off limits to Krystal Grand guests. The rooms are getting tired and worn and are not as shown in the add. The service wasn’t the best not due to staff not working hard, there just were not enough staff. The food was alright but the lines were long. Overall it is not a resort we will revisit, which makes me sad because I certainly loved it the first time.
Stayed 6 nights in Apr 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not keen on the activity noise around the pools. However, our concierge Expedia representative was attentive before our arrival and during the entire stay. He made the difference of the experience and made it incredibly we are very grateful to Gabriel.
Stayed 2 nights in Apr 2025

8/10 Good

Helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this resort! It was exactly what it was meant to be… sun, surf and drinks. Is it a 5 star? Absolutely not, but it is not priced as such. I actually think it was very well priced for the value. We escaped the tailed of Canadian winter and it was great!
Stayed 5 nights in Mar 2025

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay at Krystal Grand. Special shout out to Gabriel for taking such great care of us.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Concierge was extremely helpful to make sure our experience was top notch.
Stayed 1 night in Apr 2025

10/10 Excellent

Talia

Travelled with family
Liked: Amenities
Great service!
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The food was average. The room was tired, bits broken here and there, a lot of dust and dirt under the bed. The noise from the road was very loud. The pool area was extremely clean, the staff were very attentive and very friendly. The beach from the property was excellent.
Stayed 7 nights in Mar 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
The food was delicious. Our favorite restaurants were the The Grill (steakhouse) and El Mortero (mexican). The outdoor Fiesta Mexicana dinners were amazing. Such good food. The kids pool/slide entertained my son for hours each day. Resort was small enough to get around quickly but not overly crowded. Beach and sand were perfect. Great weather. Great Family time. Will go again.
Stayed 8 nights in Mar 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adrian and Luis were exceptional! Pedro at the adult pool bar was great! Had a great vacation!
Stayed 4 nights in Apr 2025

10/10 Excellent

Rachel L, Amery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a single mother on Spring Break with my 15 year old daughter. It was the perfect resort for us! The pool activities, the amazing wait staff at the pool, clean rooms, good food and the great hospitality and support by our Expedia representative Gabriel made the trip perfect. Definitely a place we will come back to!
Stayed 4 nights in Mar 2025

6/10 Okay

Lacey

Travelled with group
Liked: Cleanliness, staff & service
3.5 star hotel. Enjoyed the stay
Stayed 4 nights in Mar 2025

8/10 Good

Renee Collado

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Kids friendly resort. Thank you :)
Stayed 5 nights in Mar 2025

10/10 Excellent

Dane

Stayed 2 nights in Mar 2025

8/10 Good

Juliana

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was amazing, but the property was beat up, in the pictures online it looks so beautiful but definitely not the case. The chairs, sofa and bedding were stained, refreshments in the fridge were warm (the refrigerator never cooled).
Stayed 2 nights in Mar 2025

6/10 Okay

Natalie

Travelled with partner
Disliked: Amenities, property conditions & facilities
This place needs a lot of TLC, lots of wear and tear. Food was terrible.
Stayed 5 nights in Mar 2025