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Candlewood Suites Louisville - NE Downtown Area by IHG

2.5 star property

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Photo gallery for Candlewood Suites Louisville - NE Downtown Area by IHG

Exterior
1 bedroom, individually decorated, individually furnished, desk
1 bedroom, individually decorated, individually furnished, desk
Exterior
1 bedroom, individually decorated, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1039 Zorn Avenue, Louisville, KY, 40207
  • Place, Louisville Waterfront Park
    ‪2 min drive‬
  • Place, KFC Yum Center
    ‪5 min drive‬
  • Place, Kentucky International Convention Center
    ‪6 min drive‬
  • Airport, Louisville, KY (SDF-Louisville Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communication, Tub)

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible (Communication, Tub)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication)

1 bedroom, individually decorated, individually furnished, desk

Studio Suite, 1 Queen Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Access Tub)

1 bedroom, individually decorated, individually furnished, desk

Studio Suite, 1 Queen Bed, Accessible (Mobility, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Roll-In Shower)

1 bedroom, individually decorated, individually furnished, desk

Studio Suite, 1 Queen Bed, Accessible (Communication, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

1 bedroom, individually decorated, individually furnished, desk

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, individually decorated, individually furnished, desk

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication)

1 bedroom, individually decorated, individually furnished, desk

Studio Suite, 2 Queen Beds, Accessible (Communication)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communication)

1 bedroom, individually decorated, individually furnished, desk

Studio Suite, 1 King Bed, Accessible (Communication)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

1 bedroom, individually decorated, individually furnished, desk

Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, individually decorated, individually furnished, desk

Studio Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communication)

1 bedroom, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Accessible (Communication)

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | 1 bedroom, individually decorated, individually furnished, desk

Studio Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Louisville - NE Downtown Area by IHG

Hotel in Louisville with free parking
Along with laundry facilities, this hotel has a 24-hour front desk and a computer station. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and gas grills. Weekly housekeeping is available.
Candlewood Suites Louisville - NE Downtown Area by IHG offers 97 air-conditioned accommodations with MP3 docking stations and DVD players. This individually decorated and furnished accommodation has separate dining areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Louisville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Louisville - NE Downtown Area by IHG. During your stay, you're just a quick walk from Louisville Champions Park. You'll find features such as free WiFi in public areas and free self-parking, plus laundry facilities. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a computer and laundry facilities
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Kentucky International Convention Center and 6 minutes from Whiskey Row
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
As a guest of Candlewood Suites Louisville - NE Downtown Area by IHG, you'll find barbecue grills, a vending machine, and multilingual staff. A computer station is on site and WiFi is free in public spaces. The business-friendly Candlewood Suites Louisville - NE Downtown Area by IHG also features a picnic area, laundry facilities, and express check-in. Free self parking is available.

Smoking is allowed in designated areas at this Louisville hotel.

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Louisville - NE Downtown Area by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Louisville Northeast
Candlewood Suites Louisville NE Downtown Area
Candlewood Suites Louisville NE Downtown Area by IHG
Candlewood Suites Louisville NE Downtown Area an IHG Hotel
Candlewood Suites Louisville - NE Downtown Area by IHG Hotel

Reviews

Candlewood Suites Louisville - NE Downtown Area by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 136 out of 212 reviews
Rating 8 - Good. 44 out of 212 reviews
Rating 6 - Okay. 20 out of 212 reviews
Rating 4 - Poor. 7 out of 212 reviews
Rating 2 - Terrible. 5 out of 212 reviews

Reviews

2/10 Terrible

Dwynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room smelled damp and dank when we first walked in. Tub wouldn’t drain. After notifying two separate staff members we left for the concert only to return 8 hours later to standing water in the tub. Upon notifying a third staff member we decided we were done and ended up checking out around 1:30 in the morning.
Stayed 1 night in Jun 2025

2/10 Terrible

SUZANNE

Stayed 1 night in Jun 2025

6/10 Okay

Sean

Disliked: Property conditions & facilities
Not comfortable pillows, ended up sleeping badly and pinching a nerve in my shoulder blade. Also was needing to get ready for a wedding, my keys weren’t working (neither of them) and no one was at the front desk for almost 45 minutes.. literally a wedding I needed to get ready for
Stayed 2 nights in Jun 2025

8/10 Good

Frank

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice property, comfortable. Tv was wonky and difficult to watch.
Stayed 2 nights in Jun 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria

Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alex

Stayed 1 night in May 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing is within walking distance
Stayed 2 nights in Apr 2025

10/10 Excellent

Wanda

Business traveller, Travelled with partner
We travel frequently and have never had a peaceful night sleep as we have at CandleWood Suites.
Stayed 1 night in Apr 2025

10/10 Excellent

anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!, quiet besides tornado sirens going off
Stayed 1 night in Apr 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Dana

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

Booked a room here early one afternoon when I was exhausted and needed to get off the road for some sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Hotel was nice, the lady at the front desk was very nice and even offered some free water which was nice after driving all day. It’s close to the interstate so great for getting back on the road without traffic.
Stayed 1 night in Mar 2025

10/10 Excellent

WILLIAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Water was not Hot 🔥 enough in bath. Heat was not.

Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment, staff and well-made rooms, complete with everything that was needed.
Stayed 1 night in Feb 2025

4/10 Poor

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heating register in our room made very loud noise everytime the blower turned on making it nearly impossible to get any sleep. You could hear it all the way down the hall from our room. It was very disappointing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Just a pleasant stay.
Stayed 1 night in Feb 2025

8/10 Good

Matthew, Palo Alto

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

LORI, Grand Rapids

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not really downtown so just be aware of that. However it is easy to get to and free parking. It was a spacious room it was very clean had everything we needed. The only drawback was the shower would not maintain hot water it would have some for a bit and then went lukewarm.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Rob

Stayed 1 night in Jan 2025

8/10 Good

Melissa

Liked: Amenities
.
Stayed 1 night in Jan 2025