Crowne Plaza Louisville Airport Expo Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Louisville Airport Expo Ctr by IHG

In-room safe, desk, blackout curtains, iron/ironing board
Property amenity
Exterior
Presidential Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Gym

Explore the area

Map
830 Phillips Lane, Louisville, KY, 40209
  • Kentucky Kingdom
    ‪6 min walk‬
  • Kentucky Exposition Center
    ‪12 min walk‬
  • Churchill Downs
    ‪5 min drive‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪1 min drive‬

Room options

Suite, 1 Bedroom

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Conference Floor)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 41 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Single Bed

Junior Suite, 1 King Bed (Presidential)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About this property

Crowne Plaza Louisville Airport Expo Ctr by IHG

Suburban hotel with free airport shuttle and 24-hour fitness centre
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site.
Crowne Plaza Louisville Airport Expo Ctr by IHG offers 588 air-conditioned accommodations with MP3 docking stations and a safe. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Louisville Airport Expo Ctr by IHG. During your stay, you're just a quick walk from Kentucky Kingdom. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Kentucky Exposition Center and Kentucky Kingdom
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Crowne Plaza Louisville Airport Expo Ctr by IHG offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 49000 square feet (4552 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Louisville Airport Expo Ctr by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Al's Table – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (surcharge)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 22 to 24 for adults and USD 22 to 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Al's Table

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24 meeting rooms
  • 49,000 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 22 to 24 for adults and USD 22 to 24 for children
  • Pet fee: USD 75 per accommodation, per night (maximum USD225 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Louisville Airport Expo Ctr by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 11:00 AM to 9:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 366 out of 571 reviews
Rating 8 - Good. 93 out of 571 reviews
Rating 6 - Okay. 55 out of 571 reviews
Rating 4 - Poor. 28 out of 571 reviews
Rating 2 - Terrible. 29 out of 571 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karin

Liked: Cleanliness
Stayed 2 nights in Feb 2025

8/10 Good

Karina

Business traveller
Liked: Cleanliness, amenities
Spacious room, but couldn’t figure out the lighting , turn on lamps, and switches.
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice basic hotel. Free airport shuttle was nice
Stayed 2 nights in Feb 2025

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice room size!
Stayed 3 nights in Feb 2025

4/10 Poor

Anne-Marie

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Needs some work

The entire hotel has been renovated and looks great. Unfortunately we found pretzel, hair balls and Benadryl tablets on our floors in the bathroom and main room. Appears no one vacuumed. Also, there were nice matching dispensers for shampoo, conditioner, etc but only hand soap had contents. We were also sad to get a partial room of TP, but got more from a maid in the hall.
Stayed 2 nights in Mar 2025

2/10 Terrible

Brianna

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to locate, staff was efficient and it was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 1 night in Mar 2025

2/10 Terrible

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Worst hotel ever
Stayed 2 nights in Mar 2025

8/10 Good

Wesley

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

christie

Stayed 3 nights in Feb 2025

4/10 Poor

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fine, but the hotel was extremely noisy because it was quite full of young adults
Stayed 1 night in Mar 2025

6/10 Okay

Angela

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room was clean, the AC was very loud and sounded broken. Bathroom had part of the ceiling falling in and black mold growing. The bed was an older spring mattress that when you laid on it you could feel the springs poking you. It was a very busy weekend for the hotel seemed to have a wedding and other events at the hotel where it was very loud. Other than those issues the staff was polite.
Stayed 1 night in Mar 2025

10/10 Excellent

Mishika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kristie

Travelled with family
Only one of the 2 keycards we were given worked. Line to long to have it fixed. Hotel shuttle drove right by and didn’t stop to pick us up. The ac unit in the room was so loud it kept waking me up. The water for my shower was warm at best. Not hot.
Stayed 1 night in Mar 2025

10/10 Excellent

Ginneva T.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excelent,the room was clean & cozy. The front desk was very helpful Lany is great. Breakfast service was excellent i was visiting from Florida it was a great experience. Bathroom was very clean & carpet. Definitely staying back in the future.
Stayed 3 nights in Feb 2025

8/10 Good

alan

Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in, rooms are nice and clean
Stayed 1 night in Feb 2025

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities
We are really enjoying ourselves!
Stayed 1 night in Feb 2025

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying there for at least 25 years. The hotel for the convenience if you are catching an early flight with the 24 hour shuttle is the best. The food and drink is amazing. The staff are so accommodating and friendly. Kudos to this hotel.!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Aleksandar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Johnny

Our room and the in Hotel restaurant were great. The vouchers for breakfast were a great value. Parking was tough. The area around the hotel doesn't have any restaurants. It is focused on the airport and the convention center. It is in an excellent location to support that
Stayed 2 nights in Feb 2025

8/10 Good

Daniel, Edgerton

Stayed 1 night in Feb 2025

10/10 Excellent

Deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there often for the convenience of the sleep,park,and fly.
Stayed 1 night in Feb 2025